Mercatalyst

I have been trying for days to get into my account to order with no luck. I have been trying to Sign in with Apple, Facebook and email, all I get is no such acct. I am a monthly subscriber to the free shipping even tried maybe getting in through my bank where my monthly subscription is withdrawn from, still no luck. I did send a email explaining this to them and the respond I got was it will take 3-4 business days for a respond. Good luck to me canceling my subscription. I have spent quite a bit of money with this company and now I can’t even get in. This is not a good response to customers who use this site frequently.

I ordered a product and got charged for a membership fee. I do not want a monthly charge or membership. How do I cancel this.

I ordered earbuds and they didn't work. I mailed them back and I haven't received my money. They are refusing to give my money back.
The order number is: tailored-distinct-spaghetti. I paid $45.35 for earbuds that wouldn't charge and don't work. I mailed the earbuds back and still don't have the money back. I've corresponded with Sean via email for 3 weeks now thru MorningSave and he hasn't helped at all.

I have been waiting since 3/6/20 to receive a refund and they won't do it. I told them to send me a paper check because the bank account I used to order the earbuds is now closed. I used to bank with *** and now bank with *** Prior to submitting the refund request, I input my new bank account into the system to receive the refund. I told them that in advance. Now they are saying they refund to the original payment method. I have no way to get my money from a bank account that is closed. This is ridiculous. There is no phone number on the MorningSave web site to call. This is a fraudulent company. And when I call the phone number to get tech support for the earbuds they won't answer either. I want my full refund now. Today is 3/18/20. I've waited long enough for them to give my money back.

The company shipped me a defective Philips Sonicare AirFloss Pro/Ultra Interdental Cleaner Bundle that does not work.

MorningSave referred me to Philips for a replacement. Philips said I needed to provide an itemized receipt, showing purchase date, ship to, price, product description, standard invoice information. Despite repeated requests for an actual receipt from MorningSave, they keep telling me to send a copy of my order or take a screen shot and send to Philips. Philips will not accept these. They require an invoice.
MorningSave has basically ignored me and shipped me a defective product. I ordered the unit 11/15/19 for my wife's birthday in January, 2020. Never worked out of the box.
Oddly, order number is "charming-great-frame", model number is *** VISA payment for $54 plus shipping, MorningSave does not show an account number for me.

Defective watch!
I received a defective watch. I have contacted the company three times and nobody seems to want to get back in touch with me. TERRIBLE customer service. I will be happy to pay postage to send unit back but nobody wants to contact me and send me a RMA number. There is no phone number so you can't even call someone.
BUYER BEWARE.....TERRIBLE COMPANY...STAY AWAY.

Attached is information regarding your order.

Wireless earbuds from Morningsave.com defective, can't get a response from them for an RMA# so I can return for refund. 90 day warranty
Wireless earbuds from Morningsave.com defective, cant' get a response from them for an RMA# so I can return for refund. 90 day warranty

I have emailed them 4x now with no response. I just want my money back so I can move on with my life.

I tried to contact them by email as they do not have a number. they were supposed to get back to me in two days. I sent 3 emails and still no contact
2/12/20 12:43pm ordered 3 Pursonic USB rechargeable oral irrigator water flossers. 2/19/20 received an email that my package was delivered however was not there when I got home. I immediately looked for a customer service number which they do not have but it said to respond by email and I did. There were to contact me within 2 days I emailed three times and still no contact I still have no package but I was still charged a total of $82.99 which I charged on my Visa card the order number says uplifted Fantastical judge and they did give a tracking number. At this point I want my money back because I do not like the customer service

I had tried several times to reach out to Morning Dave about my issues. No one emailed me back I didn't receive any response nor my product.
I have not received my product nor a response from the email I sent.

Purchased merchandise and need to return it. No phone number listed. Sent 4 emails with no avail.
Purchased product on 1/29/20 Received it on 2/5/20. Sent 4 emails to get an RMA to return it and no response. No phone number listed and no response from support team that they supposedly list. What a joke. I want my money back and return item. I want them blasted all over social media websites so nobody else has to go through this. What BS!

I've ordered numerous items from Morning Save and have been delighted with each purchase. Keep in mind... for many of these items, the prices are very low because they're not top of the line, or maybe they're discontinued, so the "retail price" isn't really accurate. It might be what the product would have sold for at one time. Despite that, the value of what I've received for the price that I've paid is more than acceptable! Items have been delivered when MS said they would be delivered, and always in good condition. This is good company!

I bought 2 Swiffer air purifiers and one looked like there was a stain on it or used but the way the rest of the pkg was I could tell it had to be a mfg issue. I contacted customer service and didn't expect a response for a few days and I got one from Megan the same day! I sent a picture showing the damage and within 48 hours I have a new one on its way. I will definitely recommend MorningSave and will definitely order from them again!

I signed up with, and have been a customer, mostly purchasing through "Meh" and occasionally through "Morning Save", for almost 18 months. I have been very pleased with both my purchases and experiences. I have found some incredibly good deals and many unique items and gifts. I love the sites and always look forward to seeing what new items are listed on a given day. I have scored multiple brownie points with friends and family with gifts purchased on these sites, especially Meh.
What I find particularly unique about them is the superb customer service. It is rare that I have had a problem; however, on the rare occasion that I have experienced a damaged or non-functioning product, I received prompt responses to my email inquiries. Each and every time, my issue was handled with a "no questions asked" refund. I once offered to partially pay for a product that was missing something but could still be used, but they would not take my money. They go above and beyond to make sure that the customer gets what they paid for and nothing less.
I do not understand these negative comments because I have never had a problem. Then again, I suppose in today's society where instant gratification is expected, waiting a day for an email response would seem intolerable. To those people, I say Meh!

I have been trying to contact MorningSave repeatedly (1-16-20,1-20-20, 1-24-20) from the MorningSave website. MorningSave has only the website as a means of contact. The site says they will be in touch within 2 days. Having only one available contact method wich does not work is unacceptable. This alone should preclude a Revdex.com rating. Finding information on the company was very difficult. The number of negative reviews should be accounted for in their rating.
I have had no response. I purchased a "Ninja Multicooker" and my account was charged on 12-08-19. To date (1-29-20) the cooker has not been received. More than eight weeks have passed with no communication and no product.
In addition I ordered a drone on 12-07-19. When delivered it was found to be inoperative in the US, as it's GPS only functions in China. After much effort it was returned, and refunded on 12-24-19. Thank you for the refund. This product should not have been offered for sale without a notification that this feature was inoperable in the US. this amounts to false advertising.
I reviewing on your page, since I cannot contact them. The fact that they can only be reached through your account raises red flags for savy consumers.
I am also filing a grievance with the Texas Revdex.com, and the Texas Attorney General.
Sincerely Ed Y

I purchased an iPulse TENS unit from MorningSave.com; it was missing the charger; and customer support will not respond and fix this problem.
Dear Revdex.com North Central Texas,

I purchased an iPulse 12-channel TENS+EMS Stimulation Unit with 10 Pads for $39.21, charged to my credit card, on November 2, 2019, via morningsave.com. I became aware of this item via presentation of various merchandise for sale by morningsave.com via the Real talk show. The item arrived but was missing the required charger, thus, the unit could not be charged up for initial use.

I reported this problem to their customer support department via the morningsave.com website on November 14, 2019 and November 22, 2019. In both instances, I received an automatic email response stating that they received my request and will respond within 1-2 days. However, the customer support staff have never followed up with me in the 1-2 days.

I have also followed up with morningsave.com about 5-10 more times via email (at ***@morningsave.com) asking them to send me the missing charger or simply refund me the $39.21 that I paid for the TENS unit; again, to no avail.

Order # dazzling-uncanny-orca

I have been assigned two case numbers via the website, which are:

Case #XXXXXX and Case #XXXXXX

I have also researched MorningSave.com and found that it is owned by A Mediocre Corporation. I reached out to A Mediocre Corporation at (XXX)XXX-XXXX on several occasions and left voicemail messages each time. Again, I have not received any response via phone, email, or mail.

I have been reaching out to this company for over 2 months now without even the slightest effort from MorningSave.com to amend this error of omission of the charger for the unit. I would simply like to avoid any further frustration of conducting any business with this company in the future.

Thus, I am seeking your assistance in resolving this matter. At this point, I would just like a refund of my $39.21 because the TENS unit will require replacement pads on a regular basis and future business transactions with this company that has such poor customer service.

I would greatly appreciate your assistance in resolving this matter.

My experience with MorningSave.com has been very good. Over the past four months (Sept-Dec 2019) I have placed several orders -- all of which saved me some real money and all of which arrived on-time and in good condition.

I also had a very good experience with a recent return. I ordered a potential Xmas gift in November, which had to be returned (unopened) in January. The customer service support -- all on-line, vis email -- was also very good. Problem solved and packaged shipped back very quickly.

Once you purchase a product you're on your own because afterwards your only contact to customer service is via email. CS will respond to you 24-48 hrs.later. In the meantime your order has shipped and CS will tell you they cannot help you. Disgraceful company.

order# glittering-brisk-house was placed 12-21-2019 and they were paid I received shipment on *** -tracking # )
order# glittering-brisk-house was placed XX-XX-XXXX and they were paid I received shipment on 12-31-2019 opened box and box was just fine no marks 3 pans were bent and unusable I have pics to prove with 12-31-2019 date I have contacted company 4 times via email I get confirmation they get email they have ignored 4 times and don't care I just want new pans undamaged and new sent to me. I have ordered amny times never had issues but nice to know when you do you will be ignored and they have your money

*** -tracking # )

Placed order Dec 2019 through Morningsave. Order was returned reason 'no such number'. Verified shipping address correct on order and house number on premises clearly marked. Items available & payment accepted at time of order. I had requested these items be reshipped, not refunded. I have been disputing with Chad at Morningsave with no satisfaction. This was not my error and I expected my order to be fulfilled. Chad's unprofessional response & attitude 'can not do'. These two items (Milan duffell bags) were promised Christmas gifts. Dissatisfied customer

We placed an order on Morningsave.com. We had trouble with the website freezing. Once we completed the order, we received two confirmation numbers for duplicate orders. We immediately cancelled one of the orders. We have an email from their support folks confirming the cancellation, and yet we received two orders. Morningsave.com refused to pay for return shipping even though the mistake was theirs. Their communication regarding this matter was vague, misleading, and unprofessional. We will never order from them again.

I ordered a product from them in 2017. I find out today they have been charging my bank account $2.00/mos for 2 years for some Membership?
My bank Chase says they have been charging me $2.00 mos since Dec 2017.