From: [redacted].com] Sent: Monday, September 14, 2015 1:43 PM To: [redacted] <[redacted]@hawaii.Revdex.com.org> Cc: Dennis Rademacher <[email protected]> Subject: RE: Complaint Case #[redacted] Aloha [redacted], We contacted Jolanta S[redacted] and met with her regarding...
her vehicle. The vehicle was hit by cement from the construction project next store. We made arrangements and had the several of the body panels repainted fixed multiple items from d**r rubber seals to center MB caps for the vehicles rims. After the cosmetic repairs, she was still not satisfied so I offered to take the vehicle on trade. she wanted a complete replacement vehicle but I explained that we could not do that but would work the best figures on any vehicle of her choice. We worked figures but she decided to keep the vehicle for the time being. She was supposed to bring the vehicle back for mechanical repairs and we agreed that I would give her copies of all the repair orders and include any warranty information from the body shops that performed the paint repairs. I have all the documents ready but she has yet to make it in for her scheduled appointments. I believe all is well at this point and she is pursuing a law suit against the construction company contracted for the Symphony building. Please let me know if there’s anything else you need and please set me up with access so I can perform these online in a more timely fashion. Thanks, Adam K** Business Development Manager (808) [redacted]
I have reached out and we are playing phone tagI will let you know when I have made contact *** *** Business Development Manager *** ***
From: [redacted].com] Sent: Monday, September 14, 2015 1:43 PM To: [redacted] <[redacted]@hawaii.Revdex.com.org> Cc: Dennis Rademacher <[email protected]> Subject: RE: Complaint Case #[redacted] Aloha [redacted], We contacted Jolanta S[redacted] and met with her regarding...
her vehicle. The vehicle was hit by cement from the construction project next store. We made arrangements and had the several of the body panels repainted fixed multiple items from d**r rubber seals to center MB caps for the vehicles rims. After the cosmetic repairs, she was still not satisfied so I offered to take the vehicle on trade. she wanted a complete replacement vehicle but I explained that we could not do that but would work the best figures on any vehicle of her choice. We worked figures but she decided to keep the vehicle for the time being. She was supposed to bring the vehicle back for mechanical repairs and we agreed that I would give her copies of all the repair orders and include any warranty information from the body shops that performed the paint repairs. I have all the documents ready but she has yet to make it in for her scheduled appointments. I believe all is well at this point and she is pursuing a law suit against the construction company contracted for the Symphony building. Please let me know if there’s anything else you need and please set me up with access so I can perform these online in a more timely fashion. Thanks, Adam K** Business Development Manager (808) [redacted]
Complaint: [redacted]
I am rejecting this response because: See attached.
Sincerely,
Jolanta S[redacted]