I had recall work done on at NYS Facility # [redacted] they replaced a chain tensioner sealing ringOn the bolt and seal backed out of the motor causing massive oil leak and engine failureI had truck towed to dealer and they informed me there was a hole in the block and no oil filter in the engineThey told me cost of repair would be approximately $18,I then had the truck towed to my local repair shop, who has done all the maintenance on this truck, and found no hole in the motor, but found that the bolt and seal from the recall had caused all of the damageLocal repair shop provided all receipts for the last oil change that was performed including oil filter he guarantees that he installed itDealer was called and informed that my local mechanic found no hole in the block and their diagnostics was incorrectDealership asked for me to tow it back to them, which I did at my expenseDealer went over vehicle again, found no hole and agreed that the cause of
Had my vehicle serviced here about 5,miles before my warranty expiredI mentioned that the sunroof was not working corrrectly, they told me they serviced it and it was fixedI called back later that day to tell them I was still having an issueThey told me to bring it back during my next scheduled service appointment and they will look at it againThey now tell me different components of the sunroof have to be replaced and since the vehicle is no long under warranty I will have to pay $to fix itIf they resolved the issue when it was under warranty or allowed me to return the vehicle while it was still covered none of this would have been an issueThe service manager has not returned my call since last week
Had my vehicle serviced here about 5,miles before my warranty expiredI mentioned that the sunroof was not working corrrectly, they told me they serviced it and it was fixedI called back later that day to tell them I was still having an issueThey told me to bring it back during my next scheduled service appointment and they will look at it againThey now tell me different components of the sunroof have to be replaced and since the vehicle is no long under warranty I will have to pay $to fix itIf they resolved the issue when it was under warranty or allowed me to return the vehicle while it was still covered none of this would have been an issueThe service manager has not returned my call since last week
I had recall work done on 3/**/at NYS Facility # ***they replaced a chain tensioner sealing ringOn 10/**/the bolt and seal backed out of the motor causing massive oil leak and engine failureI had truck towed to dealer and they informed me there was a hole in the block and no oil filter in the engineThey told me cost of repair would be approximately $18,I then had the truck towed to my local repair shop, who has done all the maintenance on this truck, and found no hole in the motor, but found that the bolt and seal from the recall had caused all of the damageLocal repair shop provided all receipts for the last oil change that was performed including oil filter he guarantees that he installed itDealer was called and informed that my local mechanic found no hole in the block and their diagnostics was incorrectDealership asked for me to tow it back to them, which I did at my expenseDealer went over vehicle again, found no hole and agreed that the cause of
I had recall work done on 3/**/at NYS Facility # ***they replaced a chain tensioner sealing ringOn 10/**/the bolt and seal backed out of the motor causing massive oil leak and engine failureI had truck towed to dealer and they informed me there was a hole in the block and no oil filter in the engineThey told me cost of repair would be approximately $18,I then had the truck towed to my local repair shop, who has done all the maintenance on this truck, and found no hole in the motor, but found that the bolt and seal from the recall had caused all of the damageLocal repair shop provided all receipts for the last oil change that was performed including oil filter he guarantees that he installed itDealer was called and informed that my local mechanic found no hole in the block and their diagnostics was incorrectDealership asked for me to tow it back to them, which I did at my expenseDealer went over vehicle again, found no hole and agreed that the cause of
I had recall work done on at NYS Facility # [redacted] they replaced a chain tensioner sealing ringOn the bolt and seal backed out of the motor causing massive oil leak and engine failureI had truck towed to dealer and they informed me there was a hole in the block and no oil filter in the engineThey told me cost of repair would be approximately $18,I then had the truck towed to my local repair shop, who has done all the maintenance on this truck, and found no hole in the motor, but found that the bolt and seal from the recall had caused all of the damageLocal repair shop provided all receipts for the last oil change that was performed including oil filter he guarantees that he installed itDealer was called and informed that my local mechanic found no hole in the block and their diagnostics was incorrectDealership asked for me to tow it back to them, which I did at my expenseDealer went over vehicle again, found no hole and agreed that the cause of
Had my vehicle serviced here about 5,miles before my warranty expiredI mentioned that the sunroof was not working corrrectly, they told me they serviced it and it was fixedI called back later that day to tell them I was still having an issueThey told me to bring it back during my next scheduled service appointment and they will look at it againThey now tell me different components of the sunroof have to be replaced and since the vehicle is no long under warranty I will have to pay $to fix itIf they resolved the issue when it was under warranty or allowed me to return the vehicle while it was still covered none of this would have been an issueThe service manager has not returned my call since last week
Had my vehicle serviced here about 5,miles before my warranty expiredI mentioned that the sunroof was not working corrrectly, they told me they serviced it and it was fixedI called back later that day to tell them I was still having an issueThey told me to bring it back during my next scheduled service appointment and they will look at it againThey now tell me different components of the sunroof have to be replaced and since the vehicle is no long under warranty I will have to pay $to fix itIf they resolved the issue when it was under warranty or allowed me to return the vehicle while it was still covered none of this would have been an issueThe service manager has not returned my call since last week
I had recall work done on 3/**/at NYS Facility # ***they replaced a chain tensioner sealing ringOn 10/**/the bolt and seal backed out of the motor causing massive oil leak and engine failureI had truck towed to dealer and they informed me there was a hole in the block and no oil filter in the engineThey told me cost of repair would be approximately $18,I then had the truck towed to my local repair shop, who has done all the maintenance on this truck, and found no hole in the motor, but found that the bolt and seal from the recall had caused all of the damageLocal repair shop provided all receipts for the last oil change that was performed including oil filter he guarantees that he installed itDealer was called and informed that my local mechanic found no hole in the block and their diagnostics was incorrectDealership asked for me to tow it back to them, which I did at my expenseDealer went over vehicle again, found no hole and agreed that the cause of
I had recall work done on 3/**/at NYS Facility # ***they replaced a chain tensioner sealing ringOn 10/**/the bolt and seal backed out of the motor causing massive oil leak and engine failureI had truck towed to dealer and they informed me there was a hole in the block and no oil filter in the engineThey told me cost of repair would be approximately $18,I then had the truck towed to my local repair shop, who has done all the maintenance on this truck, and found no hole in the motor, but found that the bolt and seal from the recall had caused all of the damageLocal repair shop provided all receipts for the last oil change that was performed including oil filter he guarantees that he installed itDealer was called and informed that my local mechanic found no hole in the block and their diagnostics was incorrectDealership asked for me to tow it back to them, which I did at my expenseDealer went over vehicle again, found no hole and agreed that the cause of