To Whom I t May Concern:M r [redacted] presented in our office as a new patient April 16, Upon completion of the patient 's full series intraoral radiographs and because of what she encountered periodontally in his mouth, Ms [redacted] ***, R.D.Hasked that I examine the patient prior to her beginning treatmen tI performed a preliminary dental examinationOther than the diagnostic radiographs no other treatment by our office had been rendered to the patient up to th is point in time.It was noted in Mr***'s medical/dental histories that he did not know how long it had been since he last saw a dentist for treatment of any kindHe claimed the condition of his mouth was "good" in spite of the fact that he admitted on his Dental Risk Assessment that his gums bled when brushing and/or flossingHis teeth were sensitive to hot, cold, biting, sweets and/or avoided brushing some parts of h is mouth He had teeth that were broken, chipped and/or had a toothache or cracked fillingHis claim that his mouth was in "good" condition was, to say at the very least, incorrect.I completed his preliminary oral examination including random periodontal probings, and decayed/missing/filled examIt was noted that there was very heavy, generalized supra- and sub-gingivalcalculus, plaque and stain formationHe had moderate to severe advanced periodontal diseaseThis would be consistent with lack of proper and regular dental treatment over several yearsThe full series intraoral rad iographs and intraoral photograph s val idated even more my clinical findings.Using visual aids I shared my findings with Mr***I advised and treatment planned Mr*** for a full mouth debridement due to his pre-existing generalized, heavy supra- and sub-gingival calculus, plaque and stain formationI spent considerable time with the patient explaining and showing why a full mouth debridement was necessaryI explained to Mr [redacted] that his "cleaning" would not be routine because of the aforementioned pre-existing non-routine conditions.Upon completion of my examining, advising and treatment planning Mr***, I turned the patient back over to his dental hygienist, Ms [redacted] ***, and left the treatment area.Sincerely,
I am writing in response to the letter we received from Revdex.com that the patient has responded toOur response that we originally sent still stands
We are not changing any of our answers to what we originally sent youThe patient has changed his story as you can see from the original complaint to his most recent response
As you also see in our information that we submitted the Attorney General’s office also did not open the case with our response to them as wellLet me know if you have any other questions Treatment Coordinator
To Whom I t May Concern:M r. [redacted] presented in our office as a new patient April 16, 2015. Upon completion of the patient 's full series intraoral radiographs and because of what she encountered periodontally in his mouth, Ms. [redacted], R.D.H. asked that I examine...
the patient prior to her beginning treatmen t. I performed a preliminary dental examination. Other than the diagnostic radiographs no other treatment by our office had been rendered to the patient up to th is point in time.It was noted in Mr. [redacted]'s medical/dental histories that he did not know how long it had been since he last saw a dentist for treatment of any kind. He claimed the condition of his mouth was "good" in spite of the fact that he admitted on his Dental Risk Assessment that his gums bled when brushing and/or flossing. His teeth were sensitive to hot, cold, biting, sweets and/or avoided brushing some parts of h is mouth . He had teeth that were broken, chipped and/or had a toothache or cracked filling. His claim that his mouth was in "good" condition was, to say at the very least, incorrect.I completed his preliminary oral examination including random periodontal probings, and decayed/missing/filled exam. It was noted that there was very heavy, generalized supra- and sub-gingivalcalculus, plaque and stain formation. He had moderate to severe advanced periodontal disease. This would be consistent with lack of proper and regular dental treatment over several years. The full series intraoral rad iographs and intraoral photograph s val idated even more my clinical findings.Using visual aids I shared my findings with Mr. [redacted]. I advised and treatment planned Mr. [redacted] for a full mouth debridement due to his pre-existing generalized, heavy supra- and sub-gingival calculus, plaque and stain formation. I spent considerable time with the patient explaining and showing why a full mouth debridement was necessary. I explained to Mr. [redacted] that his "cleaning" would not be routine because of the aforementioned pre-existing non-routine conditions.Upon completion of my examining, advising and treatment planning Mr. [redacted], I turned the patient back over to his dental hygienist, Ms. [redacted], and left the treatment area.Sincerely,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I was scheduled for an appointment on 4/16/15 for a "Free simpl...⇄ />
My English is limited and I misfilled some options as they were almo...⇄xxxx. It was at $208 and after a 15% QDP plan discount ($31.20) it�...⇄ />
I asked them how much they charged and Jessica said $103.00. She sai...⇄ />
Since my appointment was only one hour long, much of the time was s...⇄ xxxxx told me that for my next visit, I would have to pay another payment...⇄ />
I only had 25 minutes left that day for this service. Why do I nee...⇄ />
How come they did not ask me to fill out the paperwork prior to my...⇄ />
Even reaching out the BYL Collection Services putting my credit scor...⇄ />
I think whether of not I should be eligible for their service should...⇄ xxxxxxxx also waived my other services such as an upcoming appointment for my�...⇄ xxxxxx was kind enough to suggest that if I don’t show up for a follow ...⇄ xxxxxx denied that suggestion and said that would not be the case. She also...⇄ xxxx from giving me a free teeth whitening kit (valued at $75) that was ...⇄ />
As a consumer, I know that the included benefits will not be refunda...⇄
To Whom I t May Concern:M r [redacted] presented in our office as a new patient April 16, Upon completion of the patient 's full series intraoral radiographs and because of what she encountered periodontally in his mouth, Ms [redacted] ***, R.D.Hasked that I examine the patient prior to her beginning treatmen tI performed a preliminary dental examinationOther than the diagnostic radiographs no other treatment by our office had been rendered to the patient up to th is point in time.It was noted in Mr***'s medical/dental histories that he did not know how long it had been since he last saw a dentist for treatment of any kindHe claimed the condition of his mouth was "good" in spite of the fact that he admitted on his Dental Risk Assessment that his gums bled when brushing and/or flossingHis teeth were sensitive to hot, cold, biting, sweets and/or avoided brushing some parts of h is mouth He had teeth that were broken, chipped and/or had a toothache or cracked fillingHis claim that his mouth was in "good" condition was, to say at the very least, incorrect.I completed his preliminary oral examination including random periodontal probings, and decayed/missing/filled examIt was noted that there was very heavy, generalized supra- and sub-gingivalcalculus, plaque and stain formationHe had moderate to severe advanced periodontal diseaseThis would be consistent with lack of proper and regular dental treatment over several yearsThe full series intraoral rad iographs and intraoral photograph s val idated even more my clinical findings.Using visual aids I shared my findings with Mr***I advised and treatment planned Mr*** for a full mouth debridement due to his pre-existing generalized, heavy supra- and sub-gingival calculus, plaque and stain formationI spent considerable time with the patient explaining and showing why a full mouth debridement was necessaryI explained to Mr [redacted] that his "cleaning" would not be routine because of the aforementioned pre-existing non-routine conditions.Upon completion of my examining, advising and treatment planning Mr***, I turned the patient back over to his dental hygienist, Ms [redacted] ***, and left the treatment area.Sincerely,
I am writing in response to the letter we received from Revdex.com that the patient has responded toOur response that we originally sent still stands
We are not changing any of our answers to what we originally sent youThe patient has changed his story as you can see from the original complaint to his most recent response
As you also see in our information that we submitted the Attorney General’s office also did not open the case with our response to them as wellLet me know if you have any other questions Treatment Coordinator
To Whom I t May Concern:M r. [redacted] presented in our office as a new patient April 16, 2015. Upon completion of the patient 's full series intraoral radiographs and because of what she encountered periodontally in his mouth, Ms. [redacted], R.D.H. asked that I examine...
the patient prior to her beginning treatmen t. I performed a preliminary dental examination. Other than the diagnostic radiographs no other treatment by our office had been rendered to the patient up to th is point in time.It was noted in Mr. [redacted]'s medical/dental histories that he did not know how long it had been since he last saw a dentist for treatment of any kind. He claimed the condition of his mouth was "good" in spite of the fact that he admitted on his Dental Risk Assessment that his gums bled when brushing and/or flossing. His teeth were sensitive to hot, cold, biting, sweets and/or avoided brushing some parts of h is mouth . He had teeth that were broken, chipped and/or had a toothache or cracked filling. His claim that his mouth was in "good" condition was, to say at the very least, incorrect.I completed his preliminary oral examination including random periodontal probings, and decayed/missing/filled exam. It was noted that there was very heavy, generalized supra- and sub-gingivalcalculus, plaque and stain formation. He had moderate to severe advanced periodontal disease. This would be consistent with lack of proper and regular dental treatment over several years. The full series intraoral rad iographs and intraoral photograph s val idated even more my clinical findings.Using visual aids I shared my findings with Mr. [redacted]. I advised and treatment planned Mr. [redacted] for a full mouth debridement due to his pre-existing generalized, heavy supra- and sub-gingival calculus, plaque and stain formation. I spent considerable time with the patient explaining and showing why a full mouth debridement was necessary. I explained to Mr. [redacted] that his "cleaning" would not be routine because of the aforementioned pre-existing non-routine conditions.Upon completion of my examining, advising and treatment planning Mr. [redacted], I turned the patient back over to his dental hygienist, Ms. [redacted], and left the treatment area.Sincerely,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I was scheduled for an appointment on 4/16/15 for a "Free simpl...⇄ /> My English is limited and I misfilled some options as they were almo...⇄ xxxx. It was at $208 and after a 15% QDP plan discount ($31.20) it�...⇄ /> I asked them how much they charged and Jessica said $103.00. She sai...⇄ /> Since my appointment was only one hour long, much of the time was s...⇄ xxxxx told me that for my next visit, I would have to pay another payment...⇄ /> I only had 25 minutes left that day for this service. Why do I nee...⇄ /> How come they did not ask me to fill out the paperwork prior to my...⇄ /> Even reaching out the BYL Collection Services putting my credit scor...⇄ /> I think whether of not I should be eligible for their service should...⇄ xxxxxxxx also waived my other services such as an upcoming appointment for my�...⇄ xxxxxx was kind enough to suggest that if I don’t show up for a follow ...⇄ xxxxxx denied that suggestion and said that would not be the case. She also...⇄ xxxx from giving me a free teeth whitening kit (valued at $75) that was ...⇄ /> As a consumer, I know that the included benefits will not be refunda...⇄