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Merchant Custom Carpentry

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Merchant Custom Carpentry Reviews (1)

Review: Events since contract signed on Oct.13,13 with [redacted] Merchant. 1.Contract was for amount of $30,000, 3 payments (50% 1st payment down in the amount of $13,247 minus some of the materials bought for approx.$1,700; 2nd payment in the amount of $7,500 when job is half complete, and 3rd payment in the amount of $7,500 for the rest at the end of satisfactory work done before or by Dec. 23,2013.2.*.Merchant started worked on October 21, 2013. Since that date, none of the work he & his crew started has been completed. I do not have baths completed, most of the basement, and upstairs floors and kitchen. The last time he came to my home was on November 27, 2013, over 3 weeks ago, to move an electrical outlet in the basement. That date, *.Merchant mentioned to me that he could not return until I paid the second payment,(Totaling now $20,247) which the contract specified to be paid at halfway of completion. However, my home was hardly halfway completed and I was holding second payment until at least he would complete the baths. Furthermore, my home is, looks and feels like a war zone for almost 2 months tomorrow. I have been trying to recuperate from pneumonia since it started on September & because of the conditions that I am living at because of *.Merchant's negligence, I am still battling a serious lung and sinus infections.3. *. Merchant has demonstrated no management, organization, customer service, or experience & skills since he started this job & after he got the first payment. Before he got the check, he promised everything & said yes to everything we discussed, up until he got the first payment. After that, everything went down the hill. Every time that I asked him why he did not come as promised, he only gave excuses & lies. His crew also has no experience, very unprofessional, their work has no attention to detail,lack of planning, 0 customer satisfaction & service, & defy authority.4. Contacted lawyer after he stopped coming and found he does not have DC license and he breached contract.Desired Settlement: I want the monies paid returned.I got the funds to pay for this through a credit card advance. My house has been destroyed. You or an inspector are welcome to come and see. Even if we got an agreement, he does not have a DC license. He is untrustworthy, lies constantly, and the quality of the job performed is less than satisfactory. I would not trust him or his crew in my home. Once I came home earlier and a woman was sitting in one of my bathrooms' toilets, chatting with one of his workers

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Description: Carpenters

Address: 1109 Trinity Dr, Alexandria, Virginia, United States, 22314

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