Purchased a Charger here years ago and it was time to purchase a new one I thought of no other dealer then Merchants for my next vehicle The outstanding service provided by Ryan S and Rudy is second to none I was amazed at how efficient and simple they make the car buying process Big thank you to the entire Merchants staff and I will not hesitate to make a third purchase here in the future!! Highly recommended!!
I had a great experience with the whole buying experienceMy salesman Andre was extremely helpful, polite & knowledgeableI would surely recommend the dealership & Andre to anybody shopping for a vehicle
Ryan S*** was the salesman that we dealt with todayWe were referred by a friend to Merchant'sThey had a good experience with Merchant's and Ryan helped them get into an affordable and reliable vehicleI wasn't sure what to expect during the process, but the online preapproval was helpfulThe person that called to let me know about the approval and to schedule a time was courteous and the whole thing went smoothlyRyan was thorough and efficient, and knowledgeable about what could work for me and my family and my budgetI ended up driving away with a safe, reliable and new vehicle with an affordable paymentWho could ask for a better experience with a dealership?
Peter and Gordon are amazing ! I bought a car and I believed it was the one After a few days I realized I wasn't % happy so I came back within the few days and they exchanged my car gladly and now I have a wonderful reliable car Thank You Merchants :]
Mark C*** helped us out of a huge financial disaster from working with another dealershipHe took time to go over all the options that he was able to assist us withBoth him and Gordon L*** were able to work magic and turn around the worst mistake of our life and turn it into a positive outcomeAnd the best part is to get back into a SUV that fit my family's needs and budgetI highly recommend working with Mark C*** and will sing praises of his magic of making the stress of a bad purchase turn into the best experience I have had at a dealership
I had a wonderful experience at merchants autoI was referred to Jim S*** by my mechanicJim was very friendly and helpful in helping me buy my first car at an auto dealership
After purchasing my vehicle in January of I immediately felt as though I was swindledI purchased on the last day of the buy today and receive a free car starter promotionWhen the deal was done I asked about the installation only to be informed "you got to good of a deal to receive the promotion" fast forward to September 2014, I encountered a great deal of engine issues repair costs in the thousandsI call knowing that I am under warrantyI reached a dead end after being told that the warranty explained to me was not actually what I paid forI was offered $off repairs for my "inconvenience" only if they did repairsThis was not acceptable to me and the next offer was a vehicle at cost plus several hundred dollarsThis was a great deal until I was informed that they would not accept my vehicle as a trade because "it was not worth anything"I explained that I was aware and I have no options other than to replace my vehicle given that they misrepresented my warranty and refused to assist in the repairs that were a proven factory flawI was misled and lied to repetitively throughout every contact I had at this dealershipThey were however kind enough to call me a month after the vehicle was replaced to see if I still had my vehicle or if I had interests in purchasing anotherI advise against a purchase here
Great experience, I don't like going into the shark tank, but there was no pressure to buy and was an easy process when we decided to do soAndre was very professional and worked with us every step of the wayWould purchase from them again!
Cheated me out of key to my truck, When I bought the truck, they delivered it to me with only ONE keyI called my salesman and he said to me "Wait weeks, it will show up" well weeks later I stopped in to see what was going on, and they treated me like I was a martian or somethingThen my salesman called me later and said "I never said there was a second key" So now I am on the hook for a key to my truck, And expensive key at thatBuyer beware!
I went to Merchant Auto because I heard a lot of good things about the companyI was looking to replace my SUVPeter P*** showed me several vehiclesHe was very helpful, professional and patientI found that this was how I was treated by all the staff that I had the pleasure to interact withThey all made me feel very comfortable and at ease with the process of buying my used vehicles
This is the second vehicle I have purchased from Peter and in both cases, the price and the trade in ended up being extremely fairThe vehicles were delivered in almost new conditionI definitely recommend Merchants Auto if your looking for a used vehicle
Thank You Merchants AutoWe were contacted by ANDRE in sales today in our quest to purchase a vehicleAndre was super professional and extremely pleasant to work withMy wife test drove (7) vehicles before making a selectionThrough this Andre was supportive and knowledgeable of all vehicles, and a pleasure to deal withWe will be customers for life, and will spread the word to family and friends about our incredible experience here dealing with Merchants Auto
Thanks Again *** and *** ***
My experience at Merchant's Auto was a remarkable oneI was recently in an accident that totaled my car and I was incredibly nervous about seeing a dealerI went in with low expectations due to interactions at other dealerships and was pleasantly surprised
My sales rep was Joe H*** and he made me feel valued and welcomed from our first interactionHe also got me a car that was perfect for meMy sister and I walked away very excited and satisfied by everything we had seen and heard
Thanks to such a great experience, they have received a life-long customer
I had a great time buying my first car from Merchants AutoSkip, Gordon, and Corey were very helpful and made everything very easyI would recommend any of my friends to Merchants Auto
My experience at Merchant's Auto was great! Andre was fantastic to work with and made the process so easyI will definitely be recommending Merchant's to anyone in the market for a new vehicle
Purchased a Charger here years ago and it was time to purchase a new one I thought of no other dealer then Merchants for my next vehicle The outstanding service provided by Ryan S and Rudy is second to none I was amazed at how efficient and simple they make the car buying process Big thank you to the entire Merchants staff and I will not hesitate to make a third purchase here in the future!! Highly recommended!!
I Purchased Vehicles from AndreI was totally pleased with his experience and professionalism
I will only buy my cars form Scott and Skipwhat a great job they doI was in and out in less than an hourand on the road with my new carNice work!!!
I had a great experience with the whole buying experienceMy salesman Andre was extremely helpful, polite & knowledgeableI would surely recommend the dealership & Andre to anybody shopping for a vehicle
Ryan S*** was the salesman that we dealt with todayWe were referred by a friend to Merchant'sThey had a good experience with Merchant's and Ryan helped them get into an affordable and reliable vehicleI wasn't sure what to expect during the process, but the online preapproval was helpfulThe person that called to let me know about the approval and to schedule a time was courteous and the whole thing went smoothlyRyan was thorough and efficient, and knowledgeable about what could work for me and my family and my budgetI ended up driving away with a safe, reliable and new vehicle with an affordable paymentWho could ask for a better experience with a dealership?
The process was quick and painless from start to finish, I appreciated being given the time to ask questions, I never felt rushed
Peter and Gordon are amazing ! I bought a car and I believed it was the one After a few days I realized I wasn't % happy so I came back within the few days and they exchanged my car gladly and now I have a wonderful reliable car Thank You Merchants :]
second time purchasing a car from merchants auto ..Very pleasant .Salesman Andre L*** was the best.would recommend him
Mark C*** helped us out of a huge financial disaster from working with another dealershipHe took time to go over all the options that he was able to assist us withBoth him and Gordon L*** were able to work magic and turn around the worst mistake of our life and turn it into a positive outcomeAnd the best part is to get back into a SUV that fit my family's needs and budgetI highly recommend working with Mark C*** and will sing praises of his magic of making the stress of a bad purchase turn into the best experience I have had at a dealership
I had a wonderful experience at merchants autoI was referred to Jim S*** by my mechanicJim was very friendly and helpful in helping me buy my first car at an auto dealership
After purchasing my vehicle in January of I immediately felt as though I was swindledI purchased on the last day of the buy today and receive a free car starter promotionWhen the deal was done I asked about the installation only to be informed "you got to good of a deal to receive the promotion" fast forward to September 2014, I encountered a great deal of engine issues repair costs in the thousandsI call knowing that I am under warrantyI reached a dead end after being told that the warranty explained to me was not actually what I paid forI was offered $off repairs for my "inconvenience" only if they did repairsThis was not acceptable to me and the next offer was a vehicle at cost plus several hundred dollarsThis was a great deal until I was informed that they would not accept my vehicle as a trade because "it was not worth anything"I explained that I was aware and I have no options other than to replace my vehicle given that they misrepresented my warranty and refused to assist in the repairs that were a proven factory flawI was misled and lied to repetitively throughout every contact I had at this dealershipThey were however kind enough to call me a month after the vehicle was replaced to see if I still had my vehicle or if I had interests in purchasing anotherI advise against a purchase here
Great experience, I don't like going into the shark tank, but there was no pressure to buy and was an easy process when we decided to do soAndre was very professional and worked with us every step of the wayWould purchase from them again!
Cheated me out of key to my truck, When I bought the truck, they delivered it to me with only ONE keyI called my salesman and he said to me "Wait weeks, it will show up" well weeks later I stopped in to see what was going on, and they treated me like I was a martian or somethingThen my salesman called me later and said "I never said there was a second key" So now I am on the hook for a key to my truck, And expensive key at thatBuyer beware!
I went to Merchant Auto because I heard a lot of good things about the companyI was looking to replace my SUVPeter P*** showed me several vehiclesHe was very helpful, professional and patientI found that this was how I was treated by all the staff that I had the pleasure to interact withThey all made me feel very comfortable and at ease with the process of buying my used vehicles
This is the second vehicle I have purchased from Peter and in both cases, the price and the trade in ended up being extremely fairThe vehicles were delivered in almost new conditionI definitely recommend Merchants Auto if your looking for a used vehicle
Very Nice dealershipRyan Gmade it very easy to get me into a newer Jeep
Thank You Merchants AutoWe were contacted by ANDRE in sales today in our quest to purchase a vehicleAndre was super professional and extremely pleasant to work withMy wife test drove (7) vehicles before making a selectionThrough this Andre was supportive and knowledgeable of all vehicles, and a pleasure to deal withWe will be customers for life, and will spread the word to family and friends about our incredible experience here dealing with Merchants Auto
Thanks Again *** and *** ***
My experience at Merchant's Auto was a remarkable oneI was recently in an accident that totaled my car and I was incredibly nervous about seeing a dealerI went in with low expectations due to interactions at other dealerships and was pleasantly surprised
My sales rep was Joe H*** and he made me feel valued and welcomed from our first interactionHe also got me a car that was perfect for meMy sister and I walked away very excited and satisfied by everything we had seen and heard
Thanks to such a great experience, they have received a life-long customer
I had a great time buying my first car from Merchants AutoSkip, Gordon, and Corey were very helpful and made everything very easyI would recommend any of my friends to Merchants Auto
My experience at Merchant's Auto was great! Andre was fantastic to work with and made the process so easyI will definitely be recommending Merchant's to anyone in the market for a new vehicle
Andre was very helpful in our car buying experience He was no pressure and really made it easy for us to find a car that we could afford