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Merchants Moving & Storage, Inc.

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Reviews Merchants Moving & Storage, Inc.

Merchants Moving & Storage, Inc. Reviews (23)

When a customer has an extremely low credit score, the banks approval would normally dictate the vehicle. We went out of our way to assist and this was explained in great detail. The deposit was the trade vehicle value, money down and rebates applied.If a customer ever feels uneasy, they may...

leave the dealership at any time.

Complaint: [redacted]I am rejecting this response because: The conditions of the crating were not explained in complete detail. John C[redacted] who handled the move even apologized for "dropping the ball" regarding this concern. Today is the first day I have been aware of any coverage on the crated items. Additionally, I was told on the move day that there would be another one thousand dollars for me to have the crates open. This was never explained previously.
The tractor trailer could pull right up to the storage facility. No shuttle was needed yet I had to pay for it anyway.
 
The two incompetent movers who were hired from [redacted]'s [redacted] and storage in Phoenix were fired over the way they treated my furniture, belongings, myself and the driver. I called Merchant's first thing that moving day and asked her to have theses two men replaced. She replied" I'll get right on it." Nothing ever happened. The driver even called his boss, Brian H[redacted], who is the dispatcher and complained. Still nothing was done.
Merchant's was more concerned with getting my job out of the way so the driver could be in L.A. California the next morning.
 I am very disappointed with Merchant's and quite upset as well. All of this is totally uncalled for.
 
 
 
Sincerely,[redacted]

Complaint:...

[redacted]
I am rejecting this response because: We live over 2 hour from the dealership.  Picking up a loaner car is not feasible as it would require us to drive 4 hours round trip to pick up and return the loaner car with expired tags. When that offer was made to us directly, we asked for a rental car from our local area and the dealership refused.
Regards,
[redacted]

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Address: 124 W. Little Creek Rd. Ste. 1, Boise, Idaho, United States, 83713-8964

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bradbensonhyundai.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Merchants Moving & Storage, Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



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