Merchants & Professional Credit Bureau

Since this debt was incurred as a result of an internettransaction, our client is unable to provide a signature of the person who usedtheir servicesTherefore, we are cancelling and returning this account back toour client

The account for [redacted] was assigned by our client on November 10, We mailed the required first notice on November 11, Our letter was not returned by the post office and we did not receive a response from [redacted] ***We sent several more letters with the same resultsWe then attempted to reach [redacted] by phone but were not successful in those attempts either [redacted] called our office on January 21, stating he had seen this account on his credit fileHe told our representative that he had paid this on the day of his surgery which was January 27, Our representative told him we would contact our client to verify this information and if there was a problem we would let him knowShe also told him he could call us back in a few days but to give us time to check with our client and in turn give them time to research.Because of his statement to the Revdex.com “Merchants is reporting a collection on my credit reports without proof of debt” we are now considering this a “disputed” accountWe requested validation of the debt from our client which they have now provided to usWe have mailed the validation paperwork of this debt directly to [redacted] at the address he provided in his January 21st call to usOur client states this amount remains as a past due collection item on their recordsOur client stated that he may have paid the hospital but when patients come through the door that separates the hospital and Digestive & Liver Disease Consultants it becomes a different providerThis bill is for our client and not for the hospitalAlso, our client states: “Per his benefits with insurance company he has a $copay to the doctor for any operating procedure”We have notified the credit reporting bureaus to mark this as a disputed debt.If [redacted] can provide proof of the payment he states he paid to our client, Digestive & Liver Disease Consultants, I ask that he send a copy of that proof to usHe may contact me if he has any questionsI will assist him in any way I can regarding this account [redacted] Tell us why here

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI would like to receive the contact information for [redacted] to resolve this problem Regards, [redacted] ***

Our client, Scott & White Hospital, was previously known as Trinity Medical Center when Mr [redacted] received treatment from them This is for a date of service of March 2, We will mail validation of the debt to Mr***’s address of Ramsey Rd, as he requestedAs stated on our letter, our office hours are 7:to 4:30, Monday through Friday but we were closed on December 24th and 25th for the holidayMr [redacted] can call us anytime during our regular business hours and he will reach a live person to speak with (we do not have voice mail)

Complaint: [redacted] I accept their action to put a cease and desist hold on my account, but since [redacted] is confused, I want to make it plain. I had a second child August 2014. The VA has already processed payment for the doctor and hospital bill for his delivery and initial doctor visit. The point I was making was that there is no question that I have VA insurance. My first child in question has had a $40,000 hospital bill paid after his birth and 5 day NICU stay. The VA is currently processing his due bill of $354.00. Hopefully this helps [redacted] understand my point and clears any confusion she had. I do not wish to contact her in the future about anything because there is no point. They are not going to contact me in the future and that's what I requested initially when filing this dispute. Take care. Regards, [redacted]

Revdex.com- [redacted] Case# [redacted] Our records indicate that these debts were incurred during [redacted] ***’ marriageSome show [redacted] as the person receiving services and some show his then spouse receiving servicesOn one account his minor child received servicesOn the electric company bill it shows both their namesWe have spoken with [redacted] in the past concerning some of these debtsWe have also sent letters to him regarding all the accountsSince Texas is a community property state and the Family Code states a spouse is liable for “necessaries” we are allowed to hold [redacted] responsible for the payment of these debts and can report them on the credit file as unpaid debtsIf [redacted] can send me a copy of the divorce papers that indicate his marriage was dissolved prior to the time these debts were incurred I can get those cleared from his credit report "The Texas Family Code, Chapter Subchapter FRights and Duties of Spouses SecDuty to Support(a) Each spouse has the duty to support the other spouse(b) A spouse who fails to discharge the duty of support is liable to any person who provides necessaries to the spouse to whom support is owed." If [redacted] is interested in obtaining more information or has additional information that he feels we should be made aware of he can contact meOur office number is ###-###-#### and we are open Monday through Friday 7:to4:Regards, [redacted] Tell us why here

Revdex.com:I want the business to send me a letter showing that this case is closed to keep for my record.Regards, [redacted]