Merchants' Choice Payment Solutions, Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me The resolution they are accepting includes that they will not charge us any additional fees or charges, now or in the future

Sent: Monday, December 28, 2:PM To: drteam Subject: Follow up: Revdex.com Complaint ID *** Importance: High Hello: We have received a notification regarding the above referenced complaintPlease find the enclosed response letterPlease note it is MCPS’ intention to fully resolve this matter to the satisfaction of the consumer Please contact the undersigned if you need any additional information to fully resolve this matter Regards, Katia *** Associate Legal Counsel Merchants' Choice Payment Solutions

MCPS does not conduct business as was describedMCPS works with independent sales offices which provide card processing services to merchantsTherefore, we make every effort to ensure that ***s and their representatives identify themselves when offering merchant services and we provide guidelines to such ***s who offer such servicesMCPS regrets your experience and appreciate you for allowing us to investigate the matterMCPS strives to provide excellent customer service and appreciates your feedback to improve our customer service levelsIn an effort to resolve your concerns, MCPS has closed the account and you will no longer be charged any additional feesThank you for bringing these matters to our attention