Merchants' Choice Payment Solutions

May 26, Submitted Electronically Re: Revdex.com Case No [redacted] – Merchants' Choice Payment Solutions Dear [redacted] , Merchants' Choice Payment Solutions (“MCPS”) has received your complaint submitted to the Revdex.com and has identified that the complaint is regarding the merchant account for [redacted] This represents MCPS' responseMCPS works with independent sales offices (“ISO”), which refer merchants to MCPS for card processing servicesAccording to our records, Merchant entered into an Equipment Lease Agreement on or about November 20, Pursuant to the Agreement, in the event the FD terminal and FD pin pad (“Equipment”) are not returned after the expiration of the lease, the cost of the equipment is billed to the MerchantAs such, Merchant was debited $for the value of the EquipmentOur records indicate that ISO spoke with Merchant and verified business information over the telephone on or about February 23, Our records further indicate that ISO sent a prepaid shipping label to the business address on file on or about February 25, To date, our records do not indicate receipt of the EquipmentAs such, MCPS respectfully requests the return of the EquipmentPlease note that once you return the Equipment in proper working condition to us, MCPS will credit your account for $Please be advised that MCPS will send a prepaid shipping label to the address provided in the complaint for the return of the EquipmentThank you for bringing these matters to our attentionRegards,

December 11, Re: Revdex.com Case No [redacted] – Merchants’ Choice Payment Solution Dear Ms***, Merchants’ Choice Payment Solutions (“MCPS”) has received your complaint and has identified that your complaint is regarding the merchant account for [redacted] and this represents its response We regret your experience and appreciate you allowing us to investigate the matterWe consider the issues you experienced serious matters and as part of our current investigation, we are reviewing this issue and will implement any necessary changes Our records indicate that on or about August 20, you contacted the independent sales office, Merchant Choice Payment Solutions Partners (“ISO”) regarding a $sfeeOur records indicate that on August 21, MCPS refunded the sfee to your bank accountOur records indicate that you contacted ISO on or about August 28, regarding off-season feesAt such time, ISO offered to place a request to review your monthly service fees during the off season Additionally, our records indicate that on or about September 21, 2015, you contacted ISO inquiring about the cancellation of your merchant account due to feesAccording to ISO, ISO offered to refund the monthly service fees for September and the overdraft fee of $if you honored the terms of the agreement for the three year initial termOur records do not indicate whether or not you accepted ISO’s offer Although ISO has attempted to resolve this matter with you, in an effort to show good faith in resolving your complaint, we will refund $and your account will be closed as of December 14, Regards, Katia ***, Esq Merchants’ Choice Payment Solutions Direct: 281-583- email: k***@mcpscorp.com

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I have reviewed our bank account and do not see any charges for the month of July, so I am closing the caseThank you for the assistance in this matter

August 22, Re: Revdex.com Case No [redacted] – Merchants’ Choice Payment Solutions Dear Ms***, Merchants’ Choice Payment Solutions (“MCPS”) has received your complaint and has identified that your complaint is regarding the merchant account for [redacted] (the “Merchant”) and this represents its responseWe regret your experience and appreciate you allowing us to investigate these mattersMCPS works with independent sales offices (“ISO”), such as M [redacted] , which provide card processing services to merchantsTherefore, we make every effort to ensure that ISOs and their representatives identify themselves when offering merchant services and we provide guidelines to such ISOs who offer such servicesThese guidelines include clearly identifying MCPS and the representative and the products and services to prospective merchantsMCPS considers any allegations of misrepresentation and fraud as serious matters and thoroughly investigates them in order to ensure compliance with MCPS requirementsWe consider the issues you experienced serious matters and as part of our investigation, we are addressing the solicitation and the account request to close with the ISO representativeOur records indicate that you called MCPS on or about July 18, to inquire about your account set up and your monthly merchant statementAt such time, the call was transferred to the independent sales office for further assistance Although our records do not indicate having received multiple inquiries about your merchant account, in an effort to show good faith in resolving your concerns, MCPS has fulfilled your desired settlement and has closed the Account as of August 22, Additionally, MCPS will refund you the monthly processing fees for May through July totaling $and will waive the monthly processing fees for August As such, you will no longer be charged any monthly feesThank you for bringing these matters to our attentionVery truly yours, Tell us why here

Sent: Monday, December 28, 2:PM To: drteam Subject: Follow up: Revdex.com Complaint ID [redacted] Importance: High Hello: We have received a notification regarding the above referenced complaintPlease find the enclosed response letterPlease note it is MCPS’ intention to fully resolve this matter to the satisfaction of the consumer Please contact the undersigned if you need any additional information to fully resolve this matter Regards, Katia [redacted] Associate Legal Counsel Merchants' Choice Payment Solutions

Revdex.com: This letter is to inform you that Merchants' Choice Payment Solutions, Inc has carried out to my satisfaction the resolution it proposed for my complaint, filed on 12/2/and assigned ID [redacted] Regards,

September 2, Re: Revdex.com Case No [redacted] – Merchants’ Choice Payment Solutions Dear Ms [redacted] , Merchants’ Choice Payment Solutions (“MCPS”) has received your complaint and has identified that your complaint is regarding the merchant account for [redacted] (the “Merchant”) and this represents its responseWe regret your experience and appreciate you allowing us to investigate these mattersMCPS works with independent sales offices (“ISO”), such as Merchant Services Partners, which provide card processing services to merchantsTherefore, we make every effort to ensure that ISOs and their representatives identify themselves when offering merchant services and we provide guidelines to such ISOs who offer such servicesThese guidelines include clearly identifying MCPS and the representative and the products and services to prospective merchantsMCPS considers any allegations of misrepresentation as serious matters and thoroughly investigates them in order to ensure compliance with MCPS requirementsWe consider the issues you experienced serious matters and as part of our investigation, we are addressing the solicitation with the ISO representativeIn an effort to show good faith in resolving your concerns, MCPS has fulfilled your desired settlement and has closed the Account as of September 2, Additionally, MCPS will refund you the monthly processing fees for August totaling $As such, you will no longer be charged any monthly feesThank you for bringing these matters to our attentionVery truly yours, Tell us why here

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meas long as the company does not try to charge me for any early contract closure fees When I spoke to the service office, I was told that I would not be charged fees for terminating the contract (which I never opened and has incorrect identifying information on me) I would like some documentation stating such, as I was only verbally told so by the service office Thank you so much for your help

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me

October 19, Submitted Electronically Re: Revdex.com Case No [redacted] – Merchants’ Choice Payment Solutions Dear Ms [redacted] , Merchants’ Choice Payment Solutions (“MCPS”) has received your complaint and has identified that your complaint is regarding the merchant account for [redacted] (the “Merchant”) and this represents its responseWe regret your experience and appreciate you allowing us to investigate this matterMCPS works with independent sales office (“ISO”), such as Merchant Services Partners, which provide card processing services to merchantsTherefore, we make every effort to ensure that ISOs and their representatives identify themselves when offering merchant services and we provide guidelines to such ISOs who offer such servicesThese guidelines include clearly identifying MCPS and the representative and the products and services to prospective merchantsMCPS prohibits independent sales offices from implying or insinuating that it is a prospective merchant’s current processor MCPS considers any allegations of misrepresentation as serious matters and thoroughly investigates them in order to ensure compliance with MCPS requirementsWe consider the issues you experienced serious matters and as part of our investigation, we are addressing the solicitation with the ISO representativeOur records indicate the ISO representative called your business on or about September 21, to offer a new terminal and merchant processing servicesAlthough the representative disclosed that they were calling from Merchant Services Partners and were offering new equipment, there seems to have been miscommunication concerning who Merchant Services Partners wasMCPS values its merchants and potential merchants and wants to ensure they feel confident transacting business with usAs such, in an effort to show good faith in resolving your concerns, MCPS will fulfill your desired settlement and has closed the Account as of October 18, and will refund you the monthly processing fees of $for September Additionally, MCPS will waive the early termination fee and you will no longer be charged any monthly fees Thank you for bringing this matter to our attentionRegards, Katia [redacted] ***

May 1, Submitted Electronically Re: Revdex.com Case No [redacted] – Merchants’ Choice Payment Solutions Dear MsOlson, Merchants’ Choice Payment Solutions (“MCPS”) has received your complaint and has identified that your complaint is regarding the merchant account for [redacted] (the “Merchant”)This represents MCPS’ responseWe regret your customer service experience and appreciate you allowing us to investigate these mattersMCPS works with independent sales offices (“ISO”), which provide card processing services to merchantsOur investigation reveals that MCPS received your written Notice of Cancellation on or about March 20, Our investigation further reveals that a request to close the account was submitted on March 21, 2017; however, the account was not closed due to an open batchOur records indicate that you last processed payment cards on or about xxMCPS values its merchants and wants to ensure they feel confident transacting business with usIn an effort to show good faith in resolving your concerns, MCPS will fulfill your desired resolution and will refund the annual fee of $for the closed account and will waive any outstanding processing feesPlease note that MCPS will send the refund to the business address on filePlease feel free to contact the undersigned if you do not receive the refund within 5-days of the date of this letterThank you for bringing these matters to our attentionRegards, [redacted] Associate Counsel [redacted] Tell us why here

September 12, Re: Revdex.com Case No [redacted] – Merchants’ Choice Payment Solutions Dear Ms [redacted] , Merchants’ Choice Payment Solutions (“MCPS”) has received your complaint and has identified that your complaint is regarding the merchant account for [redacted] (the “Merchant”) and this represents its responseWe regret your experience and appreciate you allowing us to investigate these mattersMCPS works with independent sales offices (“ISO”), such as MCPS Partners, which provide card processing services to merchantsTherefore, we make every effort to ensure that ISOs and their representatives identify themselves when offering merchant services and we provide guidelines to such ISOs who offer such servicesThese guidelines include clearly identifying MCPS and the representative and the products and services to prospective merchantsMCPS considers any allegations of misrepresentation as serious matters and thoroughly investigates them in order to ensure compliance with MCPS requirementsWe consider the issues you experienced serious matters and as part of our investigation, we are addressing the solicitation and customer service issues with the ISOIn an effort to show good faith in resolving your concerns, MCPS has fulfilled your desired settlement and has closed the Account as of September 12, Additionally, MCPS will refund you the monthly processing fees for April through June totaling $and will waive the outstanding processing fees for July and August As such, you will no longer be charged any monthly feesPlease note that MCPS will send a refund check for the above-referenced amount to the business address on fileThank you for bringing these matters to our attentionVery truly yours, Tell us why here

August 12, Re: Revdex.com Case No [redacted] – Merchants’ Choice Payment Solutions Dear Mr***, Merchants’ Choice Payment Solutions (“MCPS”) has received your response regarding the merchant account for [redacted] (the “Merchant”) and this represents its responseMCPS regrets your experience and appreciates you allowing us to investigate this matterAs previously stated, MCPS as the merchant services provider, is not the ultimate decision maker of a disputed chargeback transaction and does not have influence on the outcome of a disputed transactionSuch outcome is decided by the independent third party chargeback processing service providerMCPS regrets your experience and apologizes for any inconvenience this may have caused you and your business In an effort to resolve your concerns, MCPS will close your merchant account within five (5) business days of the date of this letter without penalty and will waive any outstanding monthly processing feesAs requested, please contact MsSophia ***, General Counsel of MCPS, at (281) 583-Regards, Katia ***, Esq

April 25, 2017 Submitted Electronically Re: BBB Case No. [redacted] – Merchants’ Choice Payment Solutions Dear Ms. ***, Merchants’ Choice Payment Solutions (“MCPS”) has received your... complaint submitted to the RevDex.com and has identified that the complaint is regarding the merchant account for Eleven Acres. This represents MCPS’ response. MCPS does not conduct business as described and does not condone such business practices. MCPS works with independent sales offices (“ISO”), which refer merchants to MCPS for card processing services. Therefore, we make every effort to ensure that ISOs and their representatives identify themselves when offering merchant services and we provide guidelines to such ISOs who offer such services. These guidelines include clearly identifying MCPS and the representative and the products and services to prospective merchants. Please note that the sales office is not aware of which processing company or the account number a prospective merchant is currently using. Additionally, MCPS prohibits independent sales offices from implying or insinuating that it is a prospective merchant’s current processor. MCPS considers any allegations of misrepresentation as serious matters and thoroughly investigates them in order to ensure compliance with MCPS requirements. We have requested information from ISO about the merchant solicitation. Additionally, all documents sent to the merchant clearly identify MCPS, including the Merchant Payment Card Application/Agreement (“Agreement”). ISO sent the documents for setting up a new merchant account to you via email at [redacted] . You had the opportunity to review the documents provided and ask MCPS or ISO any questions. Our records indicate that you signed the merchant application on or about June 8, 2016, thereby consenting to the opening of a new merchant account. For your review, please find the signed Agreement and the signed Banking Verification Form, which contains certain personal and banking information. MCPS values its merchants and potential merchants and wants to ensure that they feel confident transacting business with us. Therefore, in an effort to show good faith in resolving your concerns, MCPS has fulfilled your desired settlement and has closed your account as of April 25, 2017. As such, you should no longer be charged any additional fees. Thank you for bringing these matters to our attention. Regards, Tell us why here...

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI do want to clarify that they presented themselves as [redacted] and not Merchant's Choice [redacted] which is our bank, also has a Merchant Services and this is what caused all of the confusionAlso, I never received a Merchant Resolution Form and this was never mentioned I was emailed a Contract Confusion Form It was not explained that the [redacted] was an equipment swap The salesperson, [redacted] stated that our "bank card processing machine was out of date." I would hope in the future when they are contacting other customers, that the please clarify that they are Merchants Choice and process through [redacted] Sincerely, [redacted]

Re: MCPS Response to Pattern of Complaints Letter To Dispute Resolution Team: On May 17, 2017, the Revdex.com of Metropolitan Houston notified Merchants’ Choice Payment Solutions (“MCPS”) that it has identified a pattern of complaints MCPS’s position regarding the Revdex.com’s identified pattern is that it is based on inaccurate and information provided by the complainants and as such, is misleading and damaging to our business reputation MCPS has investigated each individual complaint received from the Revdex.com, including listening to telephone messages and calls, when available MCPS provides that neither it nor its independent sales agents indicate it was a complainant’s current processorThe complainants executed documents clearly identifying MCPS as the payment processor with whom they were applying for services, and in some instances, acknowledging that they were cancelling their processing services with their former processor and switching to MCPS, and that complainants failed to acknowledge repeated identification by MCPS in telephone calls MCPS Business Structure MCPS provides merchant payment card processing services on behalf of [redacted] (“WNB”) Independent Sales Organizations (“ISOs”) and independent sales agents associated with ISOs throughout the country provide MCPS products and services to merchants As such, MCPS provides guidelines to the independent sales agents which include clearly identifying MCPS and themselves to prospective merchants Information Provided By Revdex.com “Merchants’ Choice Payment Solutions, Incis using deceptive sales practices to sell new credit card machines to companies.” MCPS does not sell credit card machines MCPS provides payment card processing services and as part of those services, may provide processing equipment to the merchant at no cost or, in limited instances, through a third-party equipment lease Merchants may always use their own equipment as long as it is compatible with MCPS payment card processing services MCPS provides accurate information to prospective merchants and its independent sales agents are prohibited from providing misleading information Sales practices are not deceptive when accurate information is provided to complainants which they fail to read, listen to, or properly recall and on which they make incorrect assumptions “Complainants are informed by Merchants’ Choice that their current credit card machine carrier and the current machine needs to be replaced to meet Payment Card Industry Data Security Standards.” MCPS prohibits independent sales agents from identifying themselves as a prospective merchant’s current processor as well as insinuating, implying or otherwise representing the same Independent sales agents are required to clearly identify themselves as providing services on behalf of MCPS MCPS’ independent sales agents inform merchants and prospective merchants about mandatory PCI PED updates that are required by the payment card industry data security standards (“PCIDSS”) Independent sales agents discuss the requirements with merchants as well as prospective merchants to determine whether the equipment they are currently using is compliant with the PCIDSS and if they are in need of new equipment, how MCPS can provide it to themAdditionally, independent sales agents may also inform them of the upcoming EMV chip technology that older credit card machines are not setup to accept and offer merchants EMV enabled terminals at no cost if they wish to sign up for MCPS payment card processing services “Upon realizing that they are now dealing with a new company, attempts are made to contact Merchants’ Choice which go unanswered and subsequently the complainant would be under contract with Merchants’ Choice Payment Solutions, Incfor 2-years.” All documents executed by merchants include the MCPS name, [redacted] name, or in certain instances the ISO name on each document, most often at the top of the page Additionally, for those merchants who execute Free Equipment Placement forms they acknowledge that MCPS is providing the equipment For those merchants who execute Notice of Cancellation of Previous Bankcard Processing Account forms, they acknowledge that they are fully aware of the fact that they are electing to change their existing processing company to Merchants’ Choice Payment Solutions Merchants receive monthly account statements provided by [redacted] and when they contact customer service the calls are answered in the name Merchants’ Choice or the name of the ISO offering MCPS product and services (if the merchant contacts the ISO directly) MCPS strives to provide excellent customer service and promptly respond to all inquiries Our goal is to be responsive to merchants and available to address their questions and concerns; however, as with all large businesses, there are occasional instances where this does not happen In the event those isolated instances are brought to our attention, we investigate and implement changes when required to prevent similar occurrences in the future MCPS is continually reviewing its processes and procedures to address and prevent such instancesAdditionally, in the event we determine that an independent sales agent has been unresponsive to a merchant, MCPS may issue a warning to the sales agent or terminate their ability to market and refer businesses to MCPS In a number of complaints MCPS investigated, it was discovered that MCPS or the ISO responded to the merchant within 24-hours of their call, but the merchant was unavailable to speak with the MCPS or ISO representativeIn some instances, the complainant filed a complaint claiming that MCPS did not respond, even though MCPS or the ISO attempted to do so, and therefore MCPS or its ISO was unable to inform the business of the grace period during which they could cancel without a fee prior to the business filing a complaint “When complainant tries to cancel prior to the end of this long contract, a large cancellation fee is charged.” MCPS payment card processing agreements provide for an early termination fee in the event the merchant terminates the agreement before the expiration of the current term In most cases, merchants have a to day grace period in which to cancel their services without incurring the early termination feeOur standard early termination fee is $495, which is in line with early termination fees within the payment card processing industry MCPS Complaint Investigation Procedure In addition to maintaining records of all agreements as executed by our merchants, MCPS maintains records of calls and inquiries received from customers and responses and actions taken by MCPS In the event of a complaint, these documents and calls are available for review in order to determine what occurred and what, if any, remedial measures should be taken to resolve the complaint Each complaint is investigated individually to ensure that our procedures and guidelines are being properly implemented and followed by our employees and agents If a complainant alleges deceptive sales practices or other similar practices, MCPS will review the call notes from both our internal customer service department and the independent sales office that referred the merchant application to us, if available Additionally, if call recordings are available, MCPS reviews each telephone call with that merchant or prospective merchant This process allows us to determine what information was provided to the merchant and whether there was any miscommunication of that information MCPS’ Efforts To Eliminate Complaints ISO Marketing & Sales Reviews Although MCPS’ position remains that its conduct in the complaints identified by the Revdex.com was not deceptive or misleading, upon receipt of complaints alleging similar facts, we conducted a review of our ISO solicitation procedures which included reviewing telephone calls, prerecorded messages, and incoming recordings As a result, we implemented changes with certain ISOs, which included revisions to their greetings Furthermore, MCPS conducts full annual reviews of large ISOs, which includes ISOs that conduct telephone marketing as well as those that conduct face-to-face sales The annual review includes a review of their marketing processes and marketing materials Independent Sales Agent Marketing & Sales Reviews We prohibit all independent sales agents who provide MCPS products and services from insinuating, implying or otherwise representing themselves as providing services for the prospective merchants’ current processor In the event MCPS determines they have engaged in such conduct, they are immediately terminated MPCS’ Sales Agent Agreements include guidelines and requirements for independent sales agents MCPS does not hesitate to take remedial action with independent sales agents who do not follow our guidelines and/or ISO procedures Upon noticing an individual sales agent is the subject of a repeat complaint, MCPS will issue a warning to the sales agent and in the event the conduct continues, MCPS will terminate the agreement with the sales agent In some instances, MCPS may immediately terminate the sales agent agreement MCPS’ Future Efforts To Eliminate Complaints Text for Revdex.com Business Profile In an effort to eliminate unsubstantiated complaints, MCPS would like to include in its business profile text that will provide information to consumers about services offered and its Merchant Payment Card Agreements MCPS’ proposed text will include the following information: Merchants’ Choice Payment Solutions (“MCPS”) is a full service provider of processing services that enable merchants to accept all major payment options including Visa, Discover, MasterCard, American Express, debit cards, electronic benefits transfer, checks, gifts & loyalty cards and Fleet management MCPS is a registered ISO/FSP of [redacted] ***, Houston, Texas and registered ISO of Wells Fargo Bank, N.S., Walnut Creek, CA MCPS’ products and services are offered to merchants through independent sales agents Please note that our Payment Card Processing Agreement requires written notice of cancellation at least days prior to the expiration of the current term and will automatically renew if notice of cancellation is not timely received An early termination fee will be assessed in the event of cancellation prior to the expiration of the current term Merchants may contact MCPS regarding questions or concerns about our services, Payment Card Processing Agreement and Terms & Conditions, independent sales agents, and monthly statements at (800) 327- MCPS values its merchants and strives to ensure they feel confident transacting business with us We work to provide excellent customer service and to promptly address merchant inquiries and concerns

December 15, 2016 Re: BBB Case No. [redacted] – Merchants’ Choice Payment Solutions Dear Mr. [redacted] , Merchants’ Choice Payment Solutions (“MCPS”) has received your complaint and has identified... that your complaint is regarding the merchant account for [redacted] (the “Merchant”) and this represents its response. MCPS does not conduct business as was described and does not condone such practices. MCPS works with independent sales office (“ISO”), such as Merchant Services Partners, which provide card processing services to merchants. Our records indicate the ISO representative called your business on or about August 30, 2016 to offer a new EMV capable terminal and new merchant processing services. Our records further indicate that a [redacted] terminal was properly set up and was sent to the business address on file on or about August 31, 2016. Although our records do not indicate any correspondence or inquiry to our Technical Support Group regarding the compatibility of the terminal, MCPS has reached out to ISO to confirm any inquiries. Had MCPS received such request, we would have provided the requested equipment. All fees charged to the merchant account for payment cards were clearly disclosed and stated on the signed Agreement in Section IV titled ‘Rates and Fees’. Furthermore, the amounts charged to your merchant account by MCPS are described in detail in each monthly statement. As requested, please find the enclosed copies of the monthly statements from the inception of your merchant account. We regret your customer service experience and apologize for any inconvenience this may have caused you and your business. We are addressing the customer service issues mentioned in your letter with the independent sales office in order to improve our service levels and to ensure such issues do not reoccur. In an effort to show good faith in resolving your concerns, MCPS has closed the Account as of December 15, 2016 and will waive the outstanding processing fees of $480.02 for August 2016 through November 2016. As such, you no longer have an outstanding balance with MCPS and all financial obligations are satisfied. Please be advised that this matter has not been reported to any credit reporting bureaus. Please note that upon closure of the account, the Merchant Payment Card Agreement between MCPS and the Merchant is cancelled and MCPS hereby releases Merchant from any further obligations under the Agreement. Very truly yours, Katia [redacted] Tell us why here...

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards, The name of our business [redacted] LAST DIGITS OF OUR [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I just received a check from the company so I consider the case closed Thank you for your assistance in this matter [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint Sent: Tuesday, December 06, 7:AM Subject: Claim resolution This is to confirm that the claim ID # [redacted] - Merchant's Choice Payment Solutions has been resolved [redacted] ***feel that the case has been resolved We appreciate the Revdex.com of Metropolitan Houston for their assistance in solving this matter Regards, [redacted] President