Mercy Medical Supply

My name is [redacted] and I am the Manager of Health Services for Mercy Medical Supply I have researched the account attached to the above referenced Dispute ID I appreciate the opportunity to respond regarding concerns of billing practices for clinical services provided to the complainant.Out of respect for the privacy and confidentiality of our patients protected health information (PHI), which may encompass both clinical and financial records, we have developed an internal system for responding directly to the complainant in accordance with local, state and federal regulations The complainant may in turn release a copy of our original response directly to the Revdex.com, at their discretion.Thank you for allowing us the opportunity to investigate this issue and improve our processes related to returned medical equipment Please let me know how I can be of further assistance in the resolution of this concern

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meResponse doesn't address why the day I filed this complaint I received a new invoice from them after haven already spoken to them times about not owing them anythingResolved for now until I receive another correspondence from themThank you for your help.
Sincerely,
*** ***

My name is [redacted] and I am the Manager of Health Services for Mercy Medical Supply.  I have researched the account attached to the above referenced Dispute ID.  I appreciate the opportunity to respond regarding concerns of billing practices for clinical services provided to the...

complainant.Out of respect for the privacy and confidentiality of our patients protected health information (PHI), which may encompass both clinical and financial records, we have developed an internal system for responding directly to the complainant in accordance with local, state and federal regulations.  The complainant may in turn release a copy of our original response directly to the Revdex.com, at their discretion.Thank you for allowing us the opportunity to investigate this issue and improve our processes related to returned medical equipment.  Please let me know how I can be of further assistance in the resolution of this concern.