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Merrick & Fair Inc.

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Merrick & Fair Inc. Reviews (1)

I had went to More Than Tires in Carlisle,PA on 05/12/to have my tires rotated on my mercedes eThey tell me my lug nuts were on too tight and that they were worried about breaking my lug nuts off and they didn't have the original lug nuts at the shop.I was told that they could order it and it will be in later that week so I had to reschedule the day when they were able to do it on that thursday the product came in.I took my car in that day to have the work done to my car thinking when I came back to get my car that everything was ok and good to go but it was not.They had broke three of my right front lug bolts off and the back one they had manged to take off was a completely different bolt than the rest prior to all that they had even scratched and damaged my rimBefore all that I had paid for what I owed to what was done to my car not knowing that when I walked out to look at my tires that is what I was going to seethey had basically took my money for damaging my car and sending me out on three broken lug nuts and one unbalanced tireAs I was talking to the man who I assumed was the Manager because whenever I asked to speak to a Manager he ignored me and I had told them how do they think they are allowed to do this and how I am not happy service and that I had paid for a unfinished job he just had walked off and ignored me and went to the next customer.I don't appreciate how they had treated me and my property and the fact that I have been driving around like that for over a week because where ever I go to see what they can do about it they say it is not a easy job to do not guaranteeing that they might not damage my rims by trying to take the bolts off

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