Good Morning In response to this complaint, this is the reason we did not accept the $gift certificates The certificates were issued years ago at a different store location which is no longer valid The certificates were made out to a different person and gifted to them Over years ago we added the statement that certificates are valid for one year I hope this validates our reasonsThank You, Molly P [redacted]
Complaint: [redacted] I am rejecting this response because: There is no written or implied messaging anywhere in the store nor website indicating a change in policy or procedure These certificates were issued in good faith from a sister store and should therefore be valid After being blown off by the owners of this establishment several times, it is now time for them to step up and honor their own documents.Sincerely, [redacted]
Good Morning. In response to this complaint, this is the reason we did not accept the 2 $25 gift certificates. The certificates were issued 11 years ago at a different store location which is no longer valid. The certificates were made out to a different person and gifted to them....
Over 7 years ago we added the statement that certificates are valid for one year. I hope this validates our reasonsThank You, Molly P[redacted]
Complaint: [redacted]I am rejecting this response because: There is no written or implied messaging anywhere in the store nor website indicating a change in policy or procedure. These certificates were issued in good faith from a sister store and should therefore be valid. After being blown off by the owners of this establishment several times, it is now time for them to step up and honor their own documents.Sincerely,[redacted]
Good Morning In response to this complaint, this is the reason we did not accept the $gift certificates The certificates were issued years ago at a different store location which is no longer valid The certificates were made out to a different person and gifted to them Over years ago we added the statement that certificates are valid for one year I hope this validates our reasonsThank You, Molly P [redacted]
Complaint: [redacted] I am rejecting this response because: There is no written or implied messaging anywhere in the store nor website indicating a change in policy or procedure These certificates were issued in good faith from a sister store and should therefore be valid After being blown off by the owners of this establishment several times, it is now time for them to step up and honor their own documents.Sincerely, [redacted]
Good Morning. In response to this complaint, this is the reason we did not accept the 2 $25 gift certificates. The certificates were issued 11 years ago at a different store location which is no longer valid. The certificates were made out to a different person and gifted to them....
Over 7 years ago we added the statement that certificates are valid for one year. I hope this validates our reasonsThank You, Molly P[redacted]
Complaint: [redacted]I am rejecting this response because: There is no written or implied messaging anywhere in the store nor website indicating a change in policy or procedure. These certificates were issued in good faith from a sister store and should therefore be valid. After being blown off by the owners of this establishment several times, it is now time for them to step up and honor their own documents.Sincerely,[redacted]