Did not receive what was promised No calls are being returned No e-mails are being responded to
I scheduled a club cruise with Nancy J*** MCC at cruise shopping .com She promised our club members $on board credit regardless of how many cabins were booked We have this in hard copy Four of us couples booked We ALL have her promise on hard copy Later just before the cruise (Jan23rd, Carnival Conquest, out of FtLauderdale) she said we would NOT get the $She even denied promising us even though we reminded her we had it in writingMy assistant with the club (and also one who booked), called her boss He promised us we would each get the $on board credit since we had it in writing When we boarded the ship, we checked and we did NOT get the $ We have called, no response We have e-mailed them, no response When my asistant finally got a hold of someone, she was told the man who promised us the $is no longer working with the company and now
Did not receive what was promised No calls are being returned No e-mails are being responded to
I scheduled a club cruise with Nancy J*** MCC at cruise shopping .com She promised our club members $on board credit regardless of how many cabins were booked We have this in hard copy Four of us couples booked We ALL have her promise on hard copy Later just before the cruise (Jan23rd, Carnival Conquest, out of FtLauderdale) she said we would NOT get the $She even denied promising us even though we reminded her we had it in writingMy assistant with the club (and also one who booked), called her boss He promised us we would each get the $on board credit since we had it in writing When we boarded the ship, we checked and we did NOT get the $ We have called, no response We have e-mailed them, no response When my asistant finally got a hold of someone, she was told the man who promised us the $is no longer working with the company and now