Billing for services after multiple cancellation request We have sent multiple cancellations to The Blade but continue to get bills and today we received a past due notice We tried to contact the company via Phone today 1/4/and received a message that the office is closed It is my opinion that The Blade is being purposeful in not processing cancellation requests with the intent of extracting additional dollars out of former customers
Consumer states he is upset that his paper was delivered againConsumer is upset that he has paid for a service that is not being performed, that being delivery of his newspaper See attached complaint for further detail
Continued delivery of paper and billing of unwanted newspaperHarassment on the phone for papers I did not want and wouldn't stop delivery
I paid up front for the papers I wanted delivered to my homeI have always had problems with the delivery of the paper in the passI received a phone call after my subscription ended telling me I owed more money and they would not stop the paper After speaking with the lady I went to the web site and put in an order to stop the paperI have not heard from the blade but I continue to find the newspaper at different spots in the yard
the blade changed a contract mid time
people (especially older ones that never ave or never will ) read a digital paper, they are not pushing out the subscriptions, not offering refunds, I dont see how they can change a contract like that for probably thousands of people, but they are, if as they say, not many people read the hard copies anymore, why steal from us, I have until october, so papers I will be loosing,
When my contract for paper delivery has expired, the Blade keeps on delivering and sends me a past due bill for service I did not authorize
When I contract for the Blade paper it's because I have the money to pay for itAs two senior citizens on fixed incomes, I have to budget our moneyWhen my weeks is up, they continue to deliver the paper, then send a PAST DUE bill for itI did not authorize anything beyond what I paid forThis is an underhanded way for them to get you to continue serviceThis is not the first time they have pulled this trickI have called them and told them DO NOT deliver after my paid subscription expiresThis is bad policyI am NOT going to pay the $bill they send for services not requestedI paid $for their Christmas in July promotion, that I received onlineAnd that's my second beefThey jerk you all around with pricing that is unfairOne week you can get it for $a week and the next offer is $a weekSeems very targeting
Have generated multiple complaints for non delivery of Sunday paper still havent received my Sunday paper in months
I've made contact with Toledo blade on numerous occasions that we were not receiving our Sunday paper like we are supposed to per our buckeye one cable service and have only received a few issues for the months we've had the serviceI've expressed my concerns and still unable to get anywhere with this company
The Toledo Blade continues to litter its weekly paper in my yard after repeated requests to stop
On Dec 29th, I emailed Toledo Blade saying "Please stop throwing the weekly paper in my drivewayI never read paper copies of anything and just end up picking it up and throwing it directly into the trash without opening itIts a waste of your money, my time and resources and basically amounts to littering Please have the delivery stopped by next weekThank you."
On Dec I received and email saying "your request to stop delivery of the blue bag has been sent to the carrier." Still, the next week, the paper was littered in my yard
On Jan 6, I sent another email stating "I again found the blue bag littered on my lawnI have made it clear that I do not want your product, nor will I open/read itIt is now, by definition, litterIf I find it in my driveway/yard again next week, I will be filing official complaints through multiple channels."
On Jan 7, to that email, I r
Billing for services after multiple cancellation request
We have sent multiple cancellations to The Blade but continue to get bills and today we received a past due notice We tried to contact the company via Phone today 1/4/and received a message that the office is closed It is my opinion that The Blade is being purposeful in not processing cancellation requests with the intent of extracting additional dollars out of former customers
Non delivery of the BladeCustomers service stated because of non paymentNever received a bill Have received bills and have paid
I have been receiving the Blade for a few yearsEvery time in get a bill in the mail I pay it Last week I did not receive a paper I call customer service to ask why, they stated that delivery was stopped due to non paymentI stated that I have yet to receive a bill for the current billing cycleCustomer service rep stated that she was sorry and would send me a bill and reinstate delivery I received that paper everyday since But today, Saturday SeptI received no paper againSo, I called customer service againThe agent stated that delivery was stopped for non paymentI explain that I had talked to a agent last week and a bill would be sent and paper deliveredThe agent could not explain what happen about the first callThe delivery of the The Blade has been a on going problem I cancelled the Blade a few years back because of the sa
The Toledo Blade coupon bag of sales ads is delivered to my driveway every weekI am seeking for this delivery to be stopped
The Toledo Blade coupon bag of sales ads is delivered to my driveway every weekI am seeking for this delivery to be stoppedThis service was never requested and could cause harm to my property
About three weeks ago I called the Blade at *** and requested them to stop delivery of the couponsThe person on the other end said they would complyLast week I was still getting deliveries and call again to request the sameThey said they would submit the requestThis week I am still getting the bag coupon in my driveway, and therefore filling my complaint
I have never used these coupons since their delivery, but instead have thrown them awaySince my retirement, I find myself away from my home more often and not available to remove the coupon bags from my drivewayThis telegraphs to would be thieves, that I am not home and could trigger a burgl
Paid for year subscription on Apr 12, via Credit Card and just received a billing statement saying that my subscription expires on Aug 20,
My Toledo Blade account # is *** In April I received a bill from the Blade that was weeks for $ I called to cancel the subscription based upon the huge increase from the $a week that I had been paying The lady said that she could renew it for the same rate of $a week, that she could take charge my credit card for $for weeks My new expiration date was to be April 13, Now, I just got a bill saying my renewal date is Aug 20th
I've consistently contacted this companies circulation deptasking that the unsolicited coupon papers stop being delivered to my home
the uncollected papers purpose a security risk since I cant always gather them in a timely fashion and indicate to others that noone is home and my house my be a good target for robberythe bags are also unsightly and go uncollected by residents for days and weeks and a time
I have called multiple times over the past months to have them stop delivering to my homeThey refuse to halt delivery
I moved into my new home months agoThe previous residents were Blade subscribers who called and cancelled their service in JuneThe paper is still being delivered to my home days a weekI have called multiple times to tell the Blade to stop delivering to my home, yet every morning the Blade is sitting in my driveway
This is not only an enormous waste of resources, but is creating a security issue at my home as papers stack up at the end of the driveway when we are out of town, providing clear evidence that no one is at homeIt's a nuisance and I would like them to take my requests to stop delivery seriouslyI shouldn't have to call over and over again for months to get them to stop delivering the paper
Consumer states he is upset that his paper was delivered againConsumer is upset that he has paid for a service that is not being performed, that being delivery of his newspaper
See attached complaint for further detail
I've called twice to cancel my service but they continue to debit my checking acct and won't stop delivery
I called customer service at the beginning of January (the 3rd I think) to cancel my subscriptionThey kept delivering and on January 15th they debited my checking account for $I called again around the 15th to complainThey said they would stop my subscription and refund my moneyThey have notThe paper still comes every day and no refund
We paid for the sat and sunday toledo blade to be delivered to our house back on aug 2016,paid with *** credit cardI have called the Tole
The payment for the toledo blade was made on aug with *** credit card payment of 104.00,for weekend year, Ihave called five times telling the blade people that I have not received my newspapers that were paid for back in aug, with with each call they informed me that we would be receiving the papers starting the next week an be getting a creditThis is not credible business practice
"Delivery and billing will continue past expiration unless the circulation department has been notified to stop delivery."
A subscription is a contract between parties to provide a service generally for paymentWhen the contract expires the customer should not be obligated to pay because the business inserted a single sentence in the agreement to continue to provide services for an unspecified timeI expect The Blade collects frequently based on this language written by them to the detriment of consumers
They charged for for two years of a newspaper subscription that I never got delivered or even wantedI want a refund and them to stop contacting
I had canceled this news service years ago, which took some doing because they kept calling saying that my subscription was running outThe calls stopped and I assumed the matter endedNow I see that my credit card has been charged twice in the past two years, $a year, for a newspaper service that I never ordered, never wanted, and never usedThis is fraud
Billing for services after multiple cancellation request We have sent multiple cancellations to The Blade but continue to get bills and today we received a past due notice We tried to contact the company via Phone today 1/4/and received a message that the office is closed It is my opinion that The Blade is being purposeful in not processing cancellation requests with the intent of extracting additional dollars out of former customers
Consumer states he is upset that his paper was delivered againConsumer is upset that he has paid for a service that is not being performed, that being delivery of his newspaper See attached complaint for further detail
Continued delivery of paper and billing of unwanted newspaperHarassment on the phone for papers I did not want and wouldn't stop delivery
I paid up front for the papers I wanted delivered to my homeI have always had problems with the delivery of the paper in the passI received a phone call after my subscription ended telling me I owed more money and they would not stop the paper After speaking with the lady I went to the web site and put in an order to stop the paperI have not heard from the blade but I continue to find the newspaper at different spots in the yard
the blade changed a contract mid time
people (especially older ones that never ave or never will ) read a digital paper, they are not pushing out the subscriptions, not offering refunds, I dont see how they can change a contract like that for probably thousands of people, but they are, if as they say, not many people read the hard copies anymore, why steal from us, I have until october, so papers I will be loosing,
When my contract for paper delivery has expired, the Blade keeps on delivering and sends me a past due bill for service I did not authorize
When I contract for the Blade paper it's because I have the money to pay for itAs two senior citizens on fixed incomes, I have to budget our moneyWhen my weeks is up, they continue to deliver the paper, then send a PAST DUE bill for itI did not authorize anything beyond what I paid forThis is an underhanded way for them to get you to continue serviceThis is not the first time they have pulled this trickI have called them and told them DO NOT deliver after my paid subscription expiresThis is bad policyI am NOT going to pay the $bill they send for services not requestedI paid $for their Christmas in July promotion, that I received onlineAnd that's my second beefThey jerk you all around with pricing that is unfairOne week you can get it for $a week and the next offer is $a weekSeems very targeting
Have generated multiple complaints for non delivery of Sunday paper still havent received my Sunday paper in months
I've made contact with Toledo blade on numerous occasions that we were not receiving our Sunday paper like we are supposed to per our buckeye one cable service and have only received a few issues for the months we've had the serviceI've expressed my concerns and still unable to get anywhere with this company
The Toledo Blade continues to litter its weekly paper in my yard after repeated requests to stop
On Dec 29th, I emailed Toledo Blade saying "Please stop throwing the weekly paper in my drivewayI never read paper copies of anything and just end up picking it up and throwing it directly into the trash without opening itIts a waste of your money, my time and resources and basically amounts to littering Please have the delivery stopped by next weekThank you."
On Dec I received and email saying "your request to stop delivery of the blue bag has been sent to the carrier." Still, the next week, the paper was littered in my yard
On Jan 6, I sent another email stating "I again found the blue bag littered on my lawnI have made it clear that I do not want your product, nor will I open/read itIt is now, by definition, litterIf I find it in my driveway/yard again next week, I will be filing official complaints through multiple channels."
On Jan 7, to that email, I r
Billing for services after multiple cancellation request
We have sent multiple cancellations to The Blade but continue to get bills and today we received a past due notice We tried to contact the company via Phone today 1/4/and received a message that the office is closed It is my opinion that The Blade is being purposeful in not processing cancellation requests with the intent of extracting additional dollars out of former customers
Non delivery of the BladeCustomers service stated because of non paymentNever received a bill Have received bills and have paid
I have been receiving the Blade for a few yearsEvery time in get a bill in the mail I pay it Last week I did not receive a paper I call customer service to ask why, they stated that delivery was stopped due to non paymentI stated that I have yet to receive a bill for the current billing cycleCustomer service rep stated that she was sorry and would send me a bill and reinstate delivery I received that paper everyday since But today, Saturday SeptI received no paper againSo, I called customer service againThe agent stated that delivery was stopped for non paymentI explain that I had talked to a agent last week and a bill would be sent and paper deliveredThe agent could not explain what happen about the first callThe delivery of the The Blade has been a on going problem I cancelled the Blade a few years back because of the sa
The Toledo Blade coupon bag of sales ads is delivered to my driveway every weekI am seeking for this delivery to be stopped
The Toledo Blade coupon bag of sales ads is delivered to my driveway every weekI am seeking for this delivery to be stoppedThis service was never requested and could cause harm to my property
About three weeks ago I called the Blade at *** and requested them to stop delivery of the couponsThe person on the other end said they would complyLast week I was still getting deliveries and call again to request the sameThey said they would submit the requestThis week I am still getting the bag coupon in my driveway, and therefore filling my complaint
I have never used these coupons since their delivery, but instead have thrown them awaySince my retirement, I find myself away from my home more often and not available to remove the coupon bags from my drivewayThis telegraphs to would be thieves, that I am not home and could trigger a burgl
Paid for year subscription on Apr 12, via Credit Card and just received a billing statement saying that my subscription expires on Aug 20,
My Toledo Blade account # is *** In April I received a bill from the Blade that was weeks for $ I called to cancel the subscription based upon the huge increase from the $a week that I had been paying The lady said that she could renew it for the same rate of $a week, that she could take charge my credit card for $for weeks My new expiration date was to be April 13, Now, I just got a bill saying my renewal date is Aug 20th
I've consistently contacted this companies circulation deptasking that the unsolicited coupon papers stop being delivered to my home
the uncollected papers purpose a security risk since I cant always gather them in a timely fashion and indicate to others that noone is home and my house my be a good target for robberythe bags are also unsightly and go uncollected by residents for days and weeks and a time
I have called multiple times over the past months to have them stop delivering to my homeThey refuse to halt delivery
I moved into my new home months agoThe previous residents were Blade subscribers who called and cancelled their service in JuneThe paper is still being delivered to my home days a weekI have called multiple times to tell the Blade to stop delivering to my home, yet every morning the Blade is sitting in my driveway
This is not only an enormous waste of resources, but is creating a security issue at my home as papers stack up at the end of the driveway when we are out of town, providing clear evidence that no one is at homeIt's a nuisance and I would like them to take my requests to stop delivery seriouslyI shouldn't have to call over and over again for months to get them to stop delivering the paper
Consumer states he is upset that his paper was delivered againConsumer is upset that he has paid for a service that is not being performed, that being delivery of his newspaper
See attached complaint for further detail
I've called twice to cancel my service but they continue to debit my checking acct and won't stop delivery
I called customer service at the beginning of January (the 3rd I think) to cancel my subscriptionThey kept delivering and on January 15th they debited my checking account for $I called again around the 15th to complainThey said they would stop my subscription and refund my moneyThey have notThe paper still comes every day and no refund
We paid for the sat and sunday toledo blade to be delivered to our house back on aug 2016,paid with *** credit cardI have called the Tole
The payment for the toledo blade was made on aug with *** credit card payment of 104.00,for weekend year, Ihave called five times telling the blade people that I have not received my newspapers that were paid for back in aug, with with each call they informed me that we would be receiving the papers starting the next week an be getting a creditThis is not credible business practice
"Delivery and billing will continue past expiration unless the circulation department has been notified to stop delivery."
A subscription is a contract between parties to provide a service generally for paymentWhen the contract expires the customer should not be obligated to pay because the business inserted a single sentence in the agreement to continue to provide services for an unspecified timeI expect The Blade collects frequently based on this language written by them to the detriment of consumers
They charged for for two years of a newspaper subscription that I never got delivered or even wantedI want a refund and them to stop contacting
I had canceled this news service years ago, which took some doing because they kept calling saying that my subscription was running outThe calls stopped and I assumed the matter endedNow I see that my credit card has been charged twice in the past two years, $a year, for a newspaper service that I never ordered, never wanted, and never usedThis is fraud