This gentleman had no problem related to his alarm systemIt was a fully functional alarmThere was no obligation to work on the vehicle years after a purchase was madeOur labor rate is $per hourAt the gentleman's direction we disconnected his alarm systemThis service is a billable serviceThe gentleman was not billedOnce disconnected the alarm had no further effect on the vehicleAny charges related to the vehicle authorized by the gentleman are his and his aloneWe did not authorize or suggest we would pay the charges he incurred and were in no way a party to the decision of thatNo refund, no reimbursement will be made
This gentleman has issues unrelated to our workmanship that we cannot resolveA light bulb on his car goes out and he blames usHe uses his car stereo balance control improperly and blames us that his speakers on one side do not workHe purchased elsewhere a face kit for his dash that he is later unsatisfied withNow he has an unrelated issue with an a/c control module and wants us to pay his vehicle maintainence and repairsWe do not offer a warranty or guarantee to provide future repairs to any vehicleOur responsibility ends when the customer accepts the vehicle unless the products were purchased from usIf the products were purchased from us we have limited obligations under our dealer agreement with the manufacturer
Complaint: [redacted] I am rejecting this response because it is my belief that I was given the w***g product and if you can't fix the shoddy install in two visits you may want to consider a new businessI have spent over hours dealing with your poor workmanship, I have neither the time nor inclination to deal any more with such a shady businessI will also lodge a complaint with the consumer protection department for the Defense Department, as well as disputed the charges with my bank because of your deceptive practices and poor workmanship and lackluster customer serviceYour Revdex.com rating should be an F! [redacted]
The issue is due to the owner or one of the previous owners having attempted to do an installation themselvesWhen we originally removed the factory stereo we could see the wiring harness had been tapped (spliced) into and cut prior to arriving at our store.The customer was advised he needed a new one but did not want to purchase one and asked us to proceed with the installation and repair his harness to the best of our abilityThe customer returned a few weeks later and now wanted the harness replaced at our costThe problem he said existed was non-existent and could not be duplicatedIn an effort to assist the customer we reinstalled his original radio and checked each and every electrical function of the car to make certain there were no problemsWe are thankful for this service from the Revdex.com as we now have irrefutable evidence the customer himself has attempted to install the stereo himself and we are convinced he damaged the vehicle prior to it's arrival at our storeThe red flag for us was him telling us not to cut his harnessWhat he didn't realize was we were installing a plug and play stereo and didn't need to cut his wires
This gentleman had no problem related to his alarm systemIt was a fully functional alarmThere was no obligation to work on the vehicle years after a purchase was madeOur labor rate is $per hourAt the gentleman's direction we disconnected his alarm systemThis service is a billable serviceThe gentleman was not billedOnce disconnected the alarm had no further effect on the vehicleAny charges related to the vehicle authorized by the gentleman are his and his aloneWe did not authorize or suggest we would pay the charges he incurred and were in no way a party to the decision of thatNo refund, no reimbursement will be made
This gentleman has issues unrelated to our workmanship that we cannot resolveA light bulb on his car goes out and he blames usHe uses his car stereo balance control improperly and blames us that his speakers on one side do not workHe purchased elsewhere a face kit for his dash that he is later unsatisfied withNow he has an unrelated issue with an a/c control module and wants us to pay his vehicle maintainence and repairsWe do not offer a warranty or guarantee to provide future repairs to any vehicleOur responsibility ends when the customer accepts the vehicle unless the products were purchased from usIf the products were purchased from us we have limited obligations under our dealer agreement with the manufacturer
Complaint: [redacted] I am rejecting this response because it is my belief that I was given the w***g product and if you can't fix the shoddy install in two visits you may want to consider a new businessI have spent over hours dealing with your poor workmanship, I have neither the time nor inclination to deal any more with such a shady businessI will also lodge a complaint with the consumer protection department for the Defense Department, as well as disputed the charges with my bank because of your deceptive practices and poor workmanship and lackluster customer serviceYour Revdex.com rating should be an F! [redacted]
The issue is due to the owner or one of the previous owners having attempted to do an installation themselvesWhen we originally removed the factory stereo we could see the wiring harness had been tapped (spliced) into and cut prior to arriving at our store.The customer was advised he needed a new one but did not want to purchase one and asked us to proceed with the installation and repair his harness to the best of our abilityThe customer returned a few weeks later and now wanted the harness replaced at our costThe problem he said existed was non-existent and could not be duplicatedIn an effort to assist the customer we reinstalled his original radio and checked each and every electrical function of the car to make certain there were no problemsWe are thankful for this service from the Revdex.com as we now have irrefutable evidence the customer himself has attempted to install the stereo himself and we are convinced he damaged the vehicle prior to it's arrival at our storeThe red flag for us was him telling us not to cut his harnessWhat he didn't realize was we were installing a plug and play stereo and didn't need to cut his wires