Mesa Verde Apartments

Hi [redacted] , Thank you for your email In response to the claim below, the executed lease contract signed by Mrs [redacted] on December 31, states: Page 5, Paragraph 33: Our representatives (including management personnel, employees, and agents) have no authority to waive, amend, or terminate this lease contract or any part of it, unless in writing, and no authority to make promises, representations, or agreements Unless in writing Mrs [redacted] asked Mrs [redacted] on email dated 4/12/for evidence to support her claimWe also stated in the email, if she could give us evidence to support her claim, we would be willing to reconsider the chargesMrs [redacted] never provided any proof of the claims in writingMrs [redacted] states only her mother was present at the time of the non-verified statement was said; therefore, we are holding Mrs [redacted] accountable to the lease contract, per paragraph Furthermore; as stated in her claim below, she admits to stains on the carpetWe also have pictures/invoices to support the charges Per Mrs***’s signed Animal Addendum, Paragraph and it states: You and all co-residents will be jointly and severally liable for the entire amount of all damages caused by the animal, including all cleaning, defleaing, and deodorizingThis provision applies To all parts of the dwelling including carpets, doors The carpet and concrete had damages from petsWe had to replace the carpet as well as seal the concrete from pet odor; therefore, we are holding Mrs [redacted] liable for all damages For your review, I have attached the referenced documents: Email dated 4/12/16, signed Animal Addendum dated 12/31/and signed Lease Contract dated 12/31/ If you need any additional information, please do not hesitate to call or email me Sincerely, [redacted]

Hi [redacted] , Thank you for your email 125);">In response to the claim below, the executed lease contract signed by Mrs [redacted] on December 31, states: Page 5, Paragraph 33: Our representatives (including management personnel, employees, and agents) have no authority to waive, amend, or terminate this lease contract or any part of it, unless in writing, and no authority to make promises, representations, or agreements Unless in writing Mrs [redacted] asked Mrs [redacted] on email dated 4/12/for evidence to support her claimWe also stated in the email, if she could give us evidence to support her claim, we would be willing to reconsider the chargesMrs [redacted] never provided any proof of the claims in writingMrs [redacted] states only her mother was present at the time of the non-verified statement was said; therefore, we are holding Mrs [redacted] accountable to the lease contract, per paragraph Furthermore; as stated in her claim below, she admits to stains on the carpetWe also have pictures/invoices to support the charges Per Mrs***’s signed Animal Addendum, Paragraph and it states: You and all co-residents will be jointly and severally liable for the entire amount of all damages caused by the animal, including all cleaning, defleaing, and deodorizingThis provision applies To all parts of the dwelling including carpets, doors The carpet and concrete had damages from petsWe had to replace the carpet as well as seal the concrete from pet odor; therefore, we are holding Mrs [redacted] liable for all damages For your review, I have attached the referenced documents: Email dated 4/12/16, signed Animal Addendum dated 12/31/and signed Lease Contract dated 12/31/ If you need any additional information, please do not hesitate to call or email me Sincerely, [redacted]

Hi [redacted],   Thank you for your email.   In response to the claim below, the executed lease contract signed by Mrs. [redacted] on December 31, 2014 states: Page 5, Paragraph 33:                 Our representatives...

(including management personnel, employees, and agents) have no authority to waive, amend, or terminate this lease contract or any part of it, unless in writing, and no authority to make promises, representations, or agreements…. Unless in writing   Mrs. [redacted] asked Mrs. [redacted] on email dated 4/12/16 for evidence to support her claim. We also stated in the email, if she could give us evidence to support her claim, we would be willing to reconsider the charges. Mrs. [redacted] never provided any proof of the claims in writing. Mrs. [redacted] states only her mother was present at the time of the non-verified statement was said; therefore, we are holding Mrs. [redacted] accountable to the lease contract, per paragraph 33.   Furthermore; as stated in her claim below, she admits to stains on the carpet. We also have pictures/invoices to support the charges.  Per Mrs. [redacted]’s signed Animal Addendum, Paragraph 18 and 19 it states: You and all co-residents will be jointly and severally liable for the entire amount of all damages caused by the animal, including all cleaning, defleaing, and deodorizing. This provision applies To all parts of the dwelling including carpets, doors….   The carpet and concrete had damages from pets. We had to replace the carpet as well as seal the concrete from pet odor; therefore, we are holding Mrs. [redacted] liable for all damages.   For your review, I have attached the referenced documents: Email dated 4/12/16, signed Animal Addendum dated 12/31/14 and signed Lease Contract dated 12/31/14.   If you need any additional information, please do not hesitate to call or email me.   Sincerely, [redacted]

Hi [redacted],   Thank you for your email.  
125);">In response to the claim below, the executed lease contract signed by Mrs. [redacted] on December 31, 2014 states: Page 5, Paragraph 33:                 Our representatives (including management personnel, employees, and agents) have no authority to waive, amend, or terminate this lease contract or any part of it, unless in writing, and no authority to make promises, representations, or agreements…. Unless in writing   Mrs. [redacted] asked Mrs. [redacted] on email dated 4/12/16 for evidence to support her claim. We also stated in the email, if she could give us evidence to support her claim, we would be willing to reconsider the charges. Mrs. [redacted] never provided any proof of the claims in writing. Mrs. [redacted] states only her mother was present at the time of the non-verified statement was said; therefore, we are holding Mrs. [redacted] accountable to the lease contract, per paragraph 33.   Furthermore; as stated in her claim below, she admits to stains on the carpet. We also have pictures/invoices to support the charges.  Per Mrs. [redacted]’s signed Animal Addendum, Paragraph 18 and 19 it states: You and all co-residents will be jointly and severally liable for the entire amount of all damages caused by the animal, including all cleaning, defleaing, and deodorizing. This provision applies To all parts of the dwelling including carpets, doors….   The carpet and concrete had damages from pets. We had to replace the carpet as well as seal the concrete from pet odor; therefore, we are holding Mrs. [redacted] liable for all damages.   For your review, I have attached the referenced documents: Email dated 4/12/16, signed Animal Addendum dated 12/31/14 and signed Lease Contract dated 12/31/14.   If you need any additional information, please do not hesitate to call or email me.   Sincerely, [redacted]