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Metairie Powersport

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Metairie Powersport Reviews (2)

Revdex.com:
At this time, I have not been contacted by big easy Autocare repair  regarding complaint ID 10352214.
Regards,
[redacted]

Review: On Tuesday December 16,2014 I went to the Big Easy Auto Repair (Napa Autocare Center) to have an oil leak repair fixed. Did a $69.95 diagnosis and received a call telling me that a couple of things also needed to be repaired and was given a total of 592.28. I agreed and told the mechanic to fix it for that price. I was also told that my car would be ready Wednesday evening and I would receive a call telling me when it was ready for pickup. On Wednesday December 17,2014 I received a call telling me that they received the wrong part and my car wouldn't be ready until Thursday December 18,2014 at approximately 12pm(noon). Ok. On Thursday December 18,2014 I was called and told that my car was ready for pickup but theres a problem: my handle (to open the drivers side door) "fell off" into the mechanics hand like it was daggling and it just so happened to just fall off. Lies and I told him that it was attached when I brought my car in and whats he going to do about it. I was told that he can "glue" it back on but it was "already broke" when I brought it in and hes going to charge me for the repair! Lies. I said that I would have to come in to take a look at the damage and it was clearly broken-not the bar but like the root of the handle. Hows he gonna GLUE that back on!? Also I had cash for the amount of 592.28 which was originally agreed upon but when I arrived the total was 609.54. Luckily I had an extra $10 which was for lunch that day as I had to work for like 2pm and I was a $1 short. I said why didnt yall tell me this before I came so I could have had your money and I wouldn't have to be short. He said they had to fix some random last minute part but he didn't charge me for labor. Idk.. Maybe still woulda been nice to know this.Desired Settlement: I'de like my interior door knob to be fixed like it was before it was broken

Consumer

Response:

At this time, I have not been contacted by big easy Autocare repair regarding complaint ID 10352214.

Regards,

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Description: Brake Service

Address: 2532 Hickory Avenue, Metairie, Louisiana, United States, 70003

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