I am rejecting this response because: The very first thing I did was inform the salesperson as to the snow load when I ask him if he installed buildings at my location, he agreed to do a rough quote on two bldgsHe gave us a rough quote in a couple days, it did not include the concreteWe waited until he sent the complete quote (but not before phone calls from me requesting theseThe salesperson offered another alternate building, this was not a requests from me but an option from himWe chose his building as soon as we started the paper work he wanted an additional dollars for putting the siding on vertical, he had been informed at the first incomplete quote the siding had to be verticalHe said let me work on this and see what I can doHe never called, when we finally went to his office he raised the price of the alternate build thousand dollars, he wouldn't give me a price on his building but said it would be more than the alternate or an increase of thousand dollarsI can understand him possible making a mistake on the alternate, but according to this Companies TV advertising they install these building all the time, you would think this would include engineeringHad they built the bldg as promised all these costs would have been included and paid for by me
Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to meThey gave me a full refund on 8/26/as I requestedThe matter has been resolvedThe number is Complaint ID #I wanted to let you know that it was resolvedName: [redacted] [email protected] you need further information, let me know.Thank you, [redacted] ***
I am rejecting this response because: The very first thing I did was inform the salesperson as to the snow load when I ask him if he installed buildings at my location, he agreed to do a rough quote on two bldgsHe gave us a rough quote in a couple days, it did not include the concreteWe waited until he sent the complete quote (but not before phone calls from me requesting theseThe salesperson offered another alternate building, this was not a requests from me but an option from himWe chose his building as soon as we started the paper work he wanted an additional dollars for putting the siding on vertical, he had been informed at the first incomplete quote the siding had to be verticalHe said let me work on this and see what I can doHe never called, when we finally went to his office he raised the price of the alternate build thousand dollars, he wouldn't give me a price on his building but said it would be more than the alternate or an increase of thousand dollarsI can understand him possible making a mistake on the alternate, but according to this Companies TV advertising they install these building all the time, you would think this would include engineeringHad they built the bldg as promised all these costs would have been included and paid for by me
Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to meThey gave me a full refund on 8/26/as I requestedThe matter has been resolvedThe number is Complaint ID #I wanted to let you know that it was resolvedName: [redacted] [email protected] you need further information, let me know.Thank you, [redacted] ***