METEC

Initial Business Response / [redacted] (1000, 5, 2016/11/01) */ On October 11, Ms [redacted] registered for an online homebuying class through ehome America at 9:estMETEC did not require or request Ms [redacted] to enroll in this classHomebuying education is required for many borrowers who are buying a home and using downpayment assistance that will reduce borrowers costMETEC makes this training available to all banks in the area that offer downpayment assistance Ms [redacted] was instructed by [redacted] Bank to take this class and not METECMETEC did not deny her loan or require her to take this classWhile we are not obligated to refund her money and have no intention of creating a hardshipWe will refund her dollarsIt should be noted the Executive Director called Ms [redacted] several times and she had not returned the call Since is the agency is accused of denying her a mortgage we are concerned with why she was denied and not the cost of the class Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/11/03) */ (The consumer indicated he/she DID NOT accept the response from the business.) I do accept the refund, & that would be nice if they actually refunded the money but they did not refund the moneyI was not turned down for the loan if they bothered to read my response they would have seen that I distinctly stated that they turned me down for the grant ie I did not qualify because they took my overtime that is mandatory at that time of yrI cannot depend on overtime as it does not come all the timeThe government does not take overtime into consideration because it is not a guaranteed income

Initial Business Response /* (1000, 5, 2016/11/01) */
On October 11, 2016 Ms. [redacted] registered for an online homebuying class through ehome America at 9:35 est. METEC did not require or request Ms [redacted] to enroll in this class. Homebuying education is required for many borrowers who are buying...

a home and using downpayment assistance that will reduce borrowers cost. METEC makes this training available to all banks in the area that offer downpayment assistance.
Ms [redacted] was instructed by [redacted] Bank to take this class and not METEC. METEC did not deny her loan or require her to take this class. While we are not obligated to refund her money and have no intention of creating a hardship. We will refund her dollars. It should be noted the Executive Director called Ms [redacted] several times and she had not returned the call.
Since is the agency is accused of denying her a mortgage we are concerned with why she was denied and not the cost of the class.
Initial Consumer Rebuttal /* (3000, 7, 2016/11/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do accept the 75.00 refund, & that would be nice if they actually refunded the money but they did not refund the money. I was not turned down for the loan if they bothered to read my response they would have seen that I distinctly stated that they turned me down for the grant ie I did not qualify because they took my overtime that is mandatory at that time of yr. I cannot depend on overtime as it does not come all the time. The government does not take overtime into consideration because it is not a guaranteed income.