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Methodist West Hospital

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Methodist West Hospital Reviews (1)

On Dec 9,2015 my husband went to the ER at Methodist hospital with heart issues. He was placed in a room that evening scheduled to have an angiogram the next day. At the time of the angiogram my son and I went to the waiting room with no information when he would be done. After about 1 hour a woman came out t h e doors to the procedure area I ask her what was happening with my husband, she called and was to l d they were about to start the angiogram. I ask approximately how long it might take as I had no idea. She said anywhere from 30 min-2hours. After about 45 min a nurse led my son and I through some hallways and left us at double doors, A Dr came through those doors and said his results were the same as last time.I tried to ask why he had the symptoms and he said the results are the same and returned through the double doors. My son and I did not know what to do as there was no one around. We found our way back to the waiting room. After about 2 hours the same woman came out from the back and acted surprised to see us still sitting in the waiting room. We ask her what was happening with my husband. She called and was told he had already returned to his room 20min ago. We went to his room where he had already walked to the kitchenette to get pepsi and ice cream unattended after an angiogram.. After 10-15 min he said he was hungry and called the nurse station to ask about ordering food. The nurses came then to take vitals they did not seem to have been told he had been returned to his room. We received no information until much later when a nurse made extra effort to find out. The next day a Dr did give him the information we needed to know, however when the dr went to fill out the discharge papers he found that my husband had never been admitted. It was the worst experience at a hospital we had ever had. Very unhappy.

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Address: 1660 60th St, West Des Moines, Iowa, United States, 50266-7700

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