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Metlife Stadium

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Metlife Stadium Reviews (7)

Our ticket office was in communication several times with Ms [redacted] following her issue that occurred at the event on August 5thDue to the amount of her claim, we needed additional time to gather details before offering a full refundThat refund was completed in full the week of August 31st

Our ticket office was in communication several times with Ms*** following her issue that occurred at the event on August 5thDue to the amount of her claim, we needed additional time to gather details before offering a full refundThat refund was completed in full the week of August
31st

We have only ever been in contact with the client’s wife and will certainly work with Mr& Mrs*** to address their concerns once they have presented them to usThus far, the client has never approached us regarding a financial consideration and that conversation needs to be started directly with Danny D*** as a follow up to their previous conversations with him so that we can determine if we can assist

Our ticket office was in communication several times with Ms. [redacted] following her issue that occurred at the event on 
11.3333px; border-bottom-width: 1px; border-bottom-style: dashed; border-bottom-color: rgb(204, 204, 204);">August 5th. Due to the amount of her claim, we needed additional time to gather details before offering a full refund. That refund was completed in full the week of August 31st.

Complaint: [redacted]
I am rejecting this response because:
The complaint at hand regards the commercial aspect of my financial losses due to the stadium's wrongful ejection.  I am not seeking further action from Mr. [redacted] security and safety services nor am I seeking any apology or disciplinary measures on his employees - I fully understand that mistakes may occur, and that Mr. [redacted] has resolved circumstances on that incident with my wife.I continue to request reimbursement for my costs of $1,200.  In actuality, I have underestimated some of the expenses from my original (e.g., parking was actually ~$100 for just one vehicle), but nevertheless, I would be satisfied with the same amount originally requested.
Regards,
[redacted]

As a follow up to my previous email concerning this specific complaint ID, we’ve found that our Vice President of Security & Safety Services, Danny D[redacted], has already been speaking with Mr. and Mrs. [redacted] about their concerns. There seem to be some discrepencies in Mr....

[redacted] statement of the problem but if either he or his wife wish to speak further about this, they should reach out to Mr. [redacted] to continue their conversation with him.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
**

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