I did speak with the consumer on 8-2-We agreed that she would speak with her husband and call back the next day (8-3-16)Time was important since a garnishment had been issuedThe consumer was concerned that funds would be taken from a pay checkWe did not receive a phone call on 8-3-as
agreedThe next time the consumer called was the 8-8-She ask for an account history at that timeShe then called on 8-10-and ask for a callback from Jon M***I was in court most of the afternoon and did have time to call her backShe called again on the 8-11-and the consumer and I spokeThe conversation was not rude nor did I ever yell at the consumerI was straight and to the pointThe consumer informed of a possible insurance paymentShe then ask what I would accept for paymentsI ask the consumer what she had in mind for payment planSince the consumer had taken the time to speak with her spouseShe offered amounts of $25.00, $and $as amounts for monthly paymentsThis offer was not even in the ball park of what we had spoken about on 8-2-At that point I informed the consumer that were to far apart in dollars for an agreement to work and ended the call
Complaint: ***I am rejecting this response because:Again, I settled this account on their website, yet they refuse to honor their own system.This individual continues to add nonsensical fees and interestMETRO AREA COLLECTIONS (AKA BUSINESS'S MEN Collections, AKA, Central Billing Bureau Inc) refused payment on day one and is only concerned with collecting fees and interestThey artificially lengthen the time it takes them to collect money because the amount they are required to give back to their client decreases as time goes by. $is the principle due ($1180-$850).$is YOUR court fees to submit a claim in Washington County$should be the cost due. Your offer was $500. Sincerely,*** ***
I was in court with this consumer yesterday in Washington countyMr*** wants to pay less the amount of the bill that he incurredI informed Mr*** that we will not accept anything under the amount of the Principal amount due, plus the court cost incurredMr*** knows who the
client is and what services were renderedMetro made a fair and equitable offer of settlement and the consumer turned it down
Metro Area Collection Service has done a full investigation of the debit in question. Metro has decided that due to the age of said account and the amount of the charges that the consumer owed at the time of service, that Metro will remove from the consumer credit and cancel and return to the...
assigning creditor. The consumer can look for letter in the mail confirming the statement made to the Revdex.com.
Metro in fact did try to contact said consumer many times prior to filing legal action. I will provide a time line.
09-17-14 Notice mailed
09-17-14 Phone call made no answer.
10-06-14 Phone call made no answer.
10-20-14 Notice mailed.
11-19-14 Notice mailed.
01-14-15 Phone call made spoke with consumer said insurance should of paid bill. Ask for copy of the itemized statement.
1-19-15 copy of itemized statement sent to consumer.
02-26-15 Phone called made no answer.
03-15-15 Notice mailed.
06-26-15 Phone call made no answer.
08-07-15 Phone call made no answer.
Metro sent legal papers to court on 08-14-2015. On 08-31-15 consumer emailed and requested information. On that same day Metro and the consumer made an payment plan to remove the debit. The consumer made all payments as agreed. This account is now paid in full.
Thanks
Metro Area Collection Service, Inc. did not have anything to do with the consumers insurance. Metro Area has not added any fees to her account. If $100.00 was added to said account, the client would of added the amount. If the consumer would like to try to work this out she can call 503-653-2900 and...
Again, I was not made aware of the bill or doctor until initial letter was sent.
Principle plus $50 court fee (fee to submit small claims in washington county) is less than $400. This was not offered.
Complaint: [redacted]I am rejecting this response because:Sincerely,[redacted]
Complaint: [redacted]I am rejecting this response because:
John never even gave me an amount to work with. I asked him what he would accept for payments and he refused to answer me. The response provided doesn't accept or deny my resolution request. Sincerely,[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], this resolution is acceptable pending completion of transaction. Once this has been corrected, and my credit report is correct, I will accept this as resolved.[redacted]
Hi there,
I just wanted to let you know of a settlement in progress for Complain ID# [redacted].
I filed the complaint yesterday (08.30.15).
The business contacted me this morning and agreed to the terms of my settlement request.
They are letting me pay off my account with a monthly...
payment.
Please let me know if you need any other info, or if there is somewhere else I should be reporting this.
Thanks,
[redacted]
I did speak with the consumer on 8-2-We agreed that she would speak with her husband and call back the next day (8-3-16)Time was important since a garnishment had been issuedThe consumer was concerned that funds would be taken from a pay checkWe did not receive a phone call on 8-3-as
agreedThe next time the consumer called was the 8-8-She ask for an account history at that timeShe then called on 8-10-and ask for a callback from Jon M***I was in court most of the afternoon and did have time to call her backShe called again on the 8-11-and the consumer and I spokeThe conversation was not rude nor did I ever yell at the consumerI was straight and to the pointThe consumer informed of a possible insurance paymentShe then ask what I would accept for paymentsI ask the consumer what she had in mind for payment planSince the consumer had taken the time to speak with her spouseShe offered amounts of $25.00, $and $as amounts for monthly paymentsThis offer was not even in the ball park of what we had spoken about on 8-2-At that point I informed the consumer that were to far apart in dollars for an agreement to work and ended the call
Complaint: ***I am rejecting this response because:Again, I settled this account on their website, yet they refuse to honor their own system.This individual continues to add nonsensical fees and interestMETRO AREA COLLECTIONS (AKA BUSINESS'S MEN Collections, AKA, Central Billing Bureau Inc) refused payment on day one and is only concerned with collecting fees and interestThey artificially lengthen the time it takes them to collect money because the amount they are required to give back to their client decreases as time goes by. $is the principle due ($1180-$850).$is YOUR court fees to submit a claim in Washington County$should be the cost due. Your offer was $500. Sincerely,*** ***
I was in court with this consumer yesterday in Washington countyMr*** wants to pay less the amount of the bill that he incurredI informed Mr*** that we will not accept anything under the amount of the Principal amount due, plus the court cost incurredMr*** knows who the
client is and what services were renderedMetro made a fair and equitable offer of settlement and the consumer turned it down
Metro Area Collection Service has done a full investigation of the debit in question. Metro has decided that due to the age of said account and the amount of the charges that the consumer owed at the time of service, that Metro will remove from the consumer credit and cancel and return to the...
assigning creditor. The consumer can look for letter in the mail confirming the statement made to the Revdex.com.
Metro in fact did try to contact said consumer many times prior to filing legal action. I will provide a time line.
09-17-14 Notice mailed
09-17-14 Phone call made no answer.
10-06-14 Phone call made no answer.
10-20-14 Notice mailed.
11-19-14 Notice mailed.
01-14-15 Phone call made spoke with consumer said insurance should of paid bill. Ask for copy of the itemized statement.
1-19-15 copy of itemized statement sent to consumer.
02-26-15 Phone called made no answer.
03-15-15 Notice mailed.
06-26-15 Phone call made no answer.
08-07-15 Phone call made no answer.
Metro sent legal papers to court on 08-14-2015. On 08-31-15 consumer emailed and requested information. On that same day Metro and the consumer made an payment plan to remove the debit. The consumer made all payments as agreed. This account is now paid in full.
Thanks
Metro Area Collection Service, Inc. did not have anything to do with the consumers insurance. Metro Area has not added any fees to her account. If $100.00 was added to said account, the client would of added the amount. If the consumer would like to try to work this out she can call 503-653-2900 and...
speak with Jon M[redacted].
Again, I was not made aware of the bill or doctor until initial letter was sent.
Principle plus $50 court fee (fee to submit small claims in washington county) is less than $400. This was not offered.
Complaint: [redacted]I am rejecting this response because:Sincerely,[redacted]
The court cost are filing fee $53.00 and service fee $47.00 would equal $100.00. This is why the offer is over $400.00.
Complaint: [redacted]I am rejecting this response because:
John never even gave me an amount to work with. I asked him what he would accept for payments and he refused to answer me. The response provided doesn't accept or deny my resolution request. Sincerely,[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], this resolution is acceptable pending completion of transaction. Once this has been corrected, and my credit report is correct, I will accept this as resolved.[redacted]
Hi there,
I just wanted to let you know of a settlement in progress for Complain ID# [redacted].
I filed the complaint yesterday (08.30.15).
The business contacted me this morning and agreed to the terms of my settlement request.
They are letting me pay off my account with a monthly...
payment.
Please let me know if you need any other info, or if there is somewhere else I should be reporting this.
Thanks,
[redacted]