Metro Auto Exchange

I was in the hospital *** ***) The information in their literature and on their website states that the maximum billing amount for television/phone is $per stay I only got the television service as I have a cell phone I called on 6/5/and explained that I was $on two separate occasions and that was over the max of $per hospital stay I directed them to the hospital website at which time they told me it was under review and to call back Called back today and spoke to Rachel She said it was continuous stay at which time I told her it was She then backtracked and said their was no maximum after she said it was for continuous stay Rachel was by far the rudest "customer service" representative I have ever spoken to She refused to give me her supervisors name and basically told be I was out of luckOn top of the that it took hours to get the television on and it kept going off