Dear Sir/ Madam, First of all, we did the right size for herShe came back with one photo that she claims it was out of focusThe picture was fine, in good qualityWe do hundred of pictures every week and we have no issues, whatsoever with any other customerWe offered her to bring back the two pictures and we would give her a store credit as my store sign clearly mentions, we give no refundWhen we explained to her, she got viciously angry, and started using a foul languageI, very politely asked her to leave the storeThenafter, she started taking videos and rather started accusing me of cheating customers and telling me she got attorneys to take care of meSo, after this unfortunate incident that I didn't know would occur I had to tell her that I will call the securityThis is the story, as I hope we get fair judgementSincerely, Jack L [redacted]
Dear Sir/ Madam, First of all, we did the right size for herShe came back with one photo that she claims it was out of focusThe picture was fine, in good qualityWe do hundred of pictures every week and we have no issues, whatsoever with any other customerWe offered her to bring back the two pictures and we would give her a store credit as my store sign clearly mentions, we give no refundWhen we explained to her, she got viciously angry, and started using a foul languageI, very politely asked her to leave the storeThenafter, she started taking videos and rather started accusing me of cheating customers and telling me she got attorneys to take care of meSo, after this unfortunate incident that I didn't know would occur I had to tell her that I will call the securityThis is the story, as I hope we get fair judgementSincerely, Jack L [redacted]