Metro Management

[redacted] concern is that he was charged something that is part of the lease and law that we have to follow We are held to the laws and rules of federal and state government and no one can be treated any different than anyone else The rent, partial month, was not paid by the fifth of the month but after the deposit refund was prepared and returned, which makes the months payment late Rent that is paid after the fifth of the month is assessed a late fee of $ I can't change that charge due to Fair Housing regulations [redacted]

Metro Staff told us not to worry and we have audio proof that we tried to obtain the said pro-rated rent dueIf small claims action is required the court may award us times damages and court costs

Complaint: [redacted] I am rejecting this response because:We entered into a contract with Metro Management believing Tom would act in our best interest as our fiduciary agentTom’s failure to follow up with the tenant regarding the renewed lease, or to notify us that the tenant did not return the lease paperwork, constituted a material breach of contractIf either one of those things happened (if the new lease was signed, or if Tom notified us the lease was not signed in May), we would not have an issue with Tom or Metro ManagementTom’s failure, whether it was willful or negligent, forced us to terminate our business with Metro Management because we could no longer trust him to manage our propertyTherefore, we are not responsible for the remainder of the contract and demand that Metro Management return the funds they withheld from the tenant’s last month’s rent to cover the remainder of our contact ($870.00) Our intent for the future of our property is completely irrelevant in this matterOur complaint is based entirely on the fact that we believed, based on information directly from Tom, a new lease would be in place on June 1, Tom failed to get the new lease signed after he assured us he would, and then failed to notify us the lease was never signedBecause of these facts, the contract we had with Metro Management was voidTom refuses to take responsibility for his failure, and chooses to ignore the fact that his inaction violated the terms of our contractWe will not be held accountable for Tom’s incompetence, and we will not be bullied into forfeiting the $Metro Management is withholding from usTom acknowledged the tenant wanted to sign a new lease, he said he failed to get the paperwork back from her, and he admitted we weren’t notified the lease was never signed until December 6thWhere is the confusion? Sincerely, [redacted]