Metro Media

Business Response to a ComplaintComplaint ID#:***Company Name:metromediaCompany Contact:abe j***Company Phone:***Company Email:***Person Who Sent the Complaint:*** ***Staff Member:Response:The customer brought in the phone to get it unlocked and
gave us the imei or the serial number of the phoneHe didn't inform us that previous to that he called the company to report it lost or stolenWe submitted the serial number to the company and they charged us a processing fee so that is why we charged the customerIf he was honest with us from the beginning we would have never done this transactionWe have been in business for years now and would never take advantage of our customers