Metro Painting Solutions LLC

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI have also attached the invoice sent to me after purchase with the correct priceI do not feel I was irrational to expect to be charged the invoice price and not another amountThis would be like going to your local supermarket, purchasing goods, checking out and then getting your credit card bill days later to find they actually charged you more than you agreed to at the checkout counterThis is suspect behavior and/or advertising that I have to believe it is happening to others as well
Regards,
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Hi Bradley, Just responding to this Revdex.com complaint ID # *** howeverthis matter has already been resolvedWe already credited/refunded thiscustomer the shipping amount difference(See attached invoice copies, both originalinvoice & refund-credit invoice) Apparently there was some
discrepancy over the shippingcharges whether the free shipping promotion was still in effect or not which iswhy there was a delay in issuing the credit or refundAnd to be perfectlyfrank, this customer was very irrational, impatient, and made a big deal out of this matterwhen in fact this was a minor issue that was already in the process of being resolved.Feel free to contact me with any further questions. *** *** *** *** ***NMHP Inc., Parent Company of: National Mailboxes & National Material Handling Products***
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