Customer service and management so dissatisfaction,they dont get your information right at all
On may 9 ,2020 I place an order over my cellphone, 45 minutes later when to gett my order pay and leave ehen got home my pizza was a mess uncooked and wet ,my 2 orders of chicken winds was wrong ,so I my wife call to complain she talked to a manager about it he credit her with my total of $50.07 that my order was so the next time we can use this credit, today 5/26/2020 my wife try to use that credit and the manager of the sky point location told her that it wasn't nothing under my name and my cellphone # ,so why the heck they said one thing and now isn't record of anything, I still have my recipe for my purchases, but now I have to go to the location to see if they can do anything about ,but isn't sure that they can help me with this matter !😡😡😡not placing any orders over the phone anymore ever!👎😡here is my recipe of the day I place my order.
Here is my wife name Virginia Hansen, phone #
702 460 1503 ,so if you really care about your customers give her a call ,General manager , owner or corporate.
Initial Business Response / [redacted] (1000, 5, 2017/07/10) */ Midwest Eye Care, whom the patient physically went into on 1/8/is where the debt is created and as such Indiana laws are applicable and not Texas laws post factAdditionally because a written dispute has never been received validation is not required until suchAs we are accepting this complaint as a dispute of debt we will forward, within days, a copy of the billAdditionally, and insomuch as the patient is demanding removal, we will provide the information showing the validity of the debt and then expect prompt payment for her obligation as a means to ending her credit issue
I have attached the final building inspection showing it passed on (9/19/16) for [redacted] residence [redacted] [redacted] **there were no corrections to be made left tonus by the COA inspector We did receive an email and a call today from the agency Interfaith Action, who has been helping Mrs[redacted] with the work we performed on her home that there are two items we over looked a mirror/medicine cabinet and a lever lockset in her orange bedroom I did call the consumer and got a recorder so I left Mrs[redacted] a message today at 10:am asking for an appointment to return and address these items We will take care of them as soon as she gives us a date
Initial Business Response / [redacted] (1000, 8, 2015/06/01) */ Contact Name and Title: [redacted] Contact Phone: XXXXXXXXXX Contact Email: ***@rrs.agency He paid his bill and it was removed from his credit report on May 11, as agreedWe're not offering any resolution as it was resolved as agreed when he paid OFFER:
Initial Business Response / [redacted] (1000, 5, 2015/06/15) */ Contact Name and Title: [redacted] Hyberger Contact Phone: XXXXXXXXXX Contact Email: ***@rrs.agency For the purposes of FDCPA compliance we require these requests to either be in writing, by fax, or by email and we received none of theseWe are, however, removing her work phone number from future calls as we consider this complaint a written request OFFER: We have stopped calling the work telephone Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/06/16) */ (The consumer indicated he/she DID NOT accept the response from the business.) No one should have to send anything in writing to youThe person calling was informed on a recorded phone call, that should have been sufficientI'm glad that you are obeying the law and removing my work phone number, but the complaint will still be filed with the FTC Final Business Response / [redacted] (4000, 9, 2015/06/22) */ Contact Name and Title: Tom [redacted] The request was handledI don't believe the purpose of the Revdex.com is for a customer to send threats through your serviceCan we have this ended now please? (c) CEASING COMMUNICATIONIf a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer, the debt collector shall not communicate further with the consumer with respect to such debt, except (1) to advise the consumer that the debt collector's further efforts are being terminated; (2) to notify the consumer that the debt collector or creditor may invoke specified remedies which are ordinarily invoked by such debt collector or creditor; or (3) where applicable, to notify the consumer that the debt collector or creditor intends to invoke a specified remedy If such notice from the consumer is made by mail, notification shall be complete upon receipt But I have taken the liberty of quoting the law for this customer OFFER: Final Consumer Response / [redacted] (4200, 12, 2015/06/23) */ (The consumer indicated he/she DID NOT accept the response from the business.) I don't particularly care for Mr.Tom [redacted] 's tone#I didn't send threats, I'm simply stated that I've already filed a complaint with the FTCThe fact that he's so annoyed that this hasn't ended is baffling to meWhen I asked for the calls to my place of employment to end the company showed no regard for my wishes whatsoeverWhat Tom needs to do is learn what an apology is instead of quoting "the law" because I am very well aware of what the law isSo Tom, let me know when you've stepped down from your high horse
We are actually still working on this projectShe did inform us of the broken plastic flower pot when it happened and we assured her that we would replace it We are trying to find one as close as possible If you need any further information feel free to call me at [redacted] It should be delivered today when we go install a transition that was needed to be complete with her project
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] Yes, the building permit is final, but the truth is that the permits were limited to only some work that was done on my houseon October 5, Miss [redacted] left a massage on my house phone requesting an appointment for the uncompleted work, but on October 6, Miss [redacted] , a worker, and Mr [redacted] (manager of I Act Interfaith Action of Central Texas)were at my front door without notifying meI said no to Mr***, I had a doctors appointment that I could not cancelHe insisted in having the work done as he shared with me that the contract ends that day.I once again said no, because I needed to get dressI have added to my complaint pictures of work that needs to be reinstall, repaired, and installed
Initial Business Response /* (1000, 5, 2017/09/19) */
We are collecting on a bill for Med Loan Finance and the client sued the customer and obtained a judgment for the accountBecause my client doesn't live in the same state the defendant went back to court and relied upon the client not showing
up to court in order to have the judgment dismissedThe judgment was dismissed but, in accordance with the customer's contract which I have attached, she still owes the money without the judgmentAs you are aware judgments are only a portion of applicable collection items and we are within our legal rights to collect on it
Initial Consumer Rebuttal /* (3000, 7, 2017/09/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They are lying to you and to meThey don't have the facts, they did not validate the null & void judgmentThey knowingly have filed a fake judgment with the credit bureaus to purposely retaliate against meDo NOT SHOW the crooks my response!
I filed a small claims to get my money stolen by their client Med Loan Finance backJP, not a lawyer, dismissed my claim without hearing itJP said, he wanted to hurt meI filed a Judicial Malfeasance and won with the judicial committee
Axford filed a "frivolous counter claim" JP awarded him travel costs *** refunded him his court costs, but failed to update the award
I appealed it, pending for over year, all my filings are ignored, so I filed in defendant's Axford's state of Kansas
He did NOT win anythingAxford filed a counter claim, never giving me a copyIt was dismissed because my claim is pending in Texas
When I appealed it, everything became "de nova" we will do this again, whatever happened in JP's court, is no longer
These crooks have committed fraud and I am filing complaints and it is not stopping them from extortion, harassment, stalking, etc
I don't owe Med Loan Finance (he is a credit card broker) he does no lending at allHe deceives!
He owes me *** plus my costs over *** plus damages, etc
Final Business Response /* (4000, 9, 2017/09/28) */
This is a rant and I'm not sure there's a response necessary other than to see my original comment
Initial Business Response /* (1000, 5, 2017/07/03) */
The is an erroneous numberThe court filing has a balance of and as such the balance was reduced to that amountAdditionally, and despite the customer's assertion, there is no requirement that a judge sign off on credit reporting
items
Initial Consumer Rebuttal /* (2000, 7, 2017/07/06) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Havent seen on no credit report the balance beening reduced to
Final Consumer Response /* (3000, 13, 2017/08/28) */
***Document Attached***
REGION RECOVERY HAS LISTED ON MY TRANSUNION PROFILE UNDER A NEW NAME CBUSA STATING I OWE This has been in court for a garnish of My wages why are they allowed to enter new names and New Debt on my Profile When Said Owners Agreed To Remove Region Recovery ?They went Back and Insert before the Case was done In court.Now won't Remove off My credit File
Initial Business Response /* (1000, 5, 2015/06/26) */
Contact Name and Title: Tom [redacted]
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@rrs.agency
1. The number provided was, in fact, provided by the consumer and the message was FOTI compliant as required by the 2007 FOTI ruling indicating we...
must state and wait 3 seconds before continuing and advising others to hang up.
2. In communication with the client, Crown Point OB/GYN, we are informed that the balance is still due and owing. They require proof of payment to investigate further. The last payment received is in 2009 and nothing since.
OFFER:
No offer. We will remove from credit as requested once the account is paid.
Initial Business Response /* (1000, 8, 2015/06/01) */
Contact Name and Title: [redacted]
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@rrs.agency
He paid his bill and it was removed from his credit report on May 11, 2015 as agreed. We're not offering any resolution as it was resolved as agreed...
Initial Business Response /* (1000, 5, 2017/07/10) */
Midwest Eye Care, whom the patient physically went into on 1/8/2014 is where the debt is created and as such Indiana laws are applicable and not Texas laws post fact. Additionally because a written dispute has never been received validation is...
not required until such. As we are accepting this complaint as a dispute of debt we will forward, within 30 days, a copy of the bill. Additionally, and insomuch as the patient is demanding removal, we will provide the information showing the validity of the debt and then expect prompt payment for her obligation as a means to ending her credit issue.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]Â Yes, the building permit is final, but the truth is that the permits were limited to only some work that was done on my house. on October 5, 2016 Miss [redacted] left a massage on my house phone requesting an appointment for the uncompleted work, but on October 6, 2016 Miss [redacted], a worker, and Mr. [redacted] (manager of I Act Interfaith Action of Central Texas)were at my front door without notifying me. I said no to Mr. [redacted], I had a doctors appointment that I could not cancel. He insisted in having the work done as he shared with me that the contract ends that day.I once again said no, because I needed to get dress. I have added to my complaint pictures of work that needs to be reinstall, repaired, and installed.
Initial Business Response /* (1000, 5, 2017/07/18) */
Our contract is with Lake Shore Dunes for the collection of the debt and authorization from the consumer is not necessary to report the information to her credit. We have attached a copy of the debt verifying that the offended customer did, in...
fact, live at the residence and was evicted for non payment of her rent.
When the customer is ready to pay for her outstanding rent, damages, late fees, and temrination fees if applicable then we will report it paid in full to the proper agencies.
Initial Business Response /* (1000, 5, 2015/06/15) */
Contact Name and Title: [redacted] Hyberger
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@rrs.agency
For the purposes of FDCPA compliance we require these requests to either be in writing, by fax, or by email and we received none of these. We are,...
however, removing her work phone number from future calls as we consider this complaint a written request.
OFFER:
We have stopped calling the work telephone.
Initial Consumer Rebuttal /* (3000, 7, 2015/06/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
No one should have to send anything in writing to you. The person calling was informed on a recorded phone call, that should have been sufficient. I'm glad that you are obeying the law and removing my work phone number, but the complaint will still be filed with the FTC
Final Business Response /* (4000, 9, 2015/06/22) */
Contact Name and Title: Tom [redacted]
The request was handled. I don't believe the purpose of the Revdex.com is for a customer to send threats through your service. Can we have this ended now please?
(c) CEASING COMMUNICATION. If a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer, the debt collector shall not communicate further with the consumer with respect to such debt, except
(1) to advise the consumer that the debt collector's further efforts are being terminated;
(2) to notify the consumer that the debt collector or creditor may invoke specified remedies which are ordinarily invoked by such debt collector or creditor; or
(3) where applicable, to notify the consumer that the debt collector or creditor intends to invoke a specified remedy.
If such notice from the consumer is made by mail, notification shall be complete upon receipt.
But I have taken the liberty of quoting the law for this customer.
OFFER:
Final Consumer Response /* (4200, 12, 2015/06/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I don't particularly care for Mr.Tom [redacted]'s tone. #1 I didn't send threats, I'm simply stated that I've already filed a complaint with the FTC. The fact that he's so annoyed that this hasn't ended is baffling to me. When I asked for the calls to my place of employment to end the company showed no regard for my wishes whatsoever. What Tom needs to do is learn what an apology is instead of quoting "the law" because I am very well aware of what the law is. So Tom, let me know when you've stepped down from your high horse
We are actually still working on this project. She did inform us of the broken plastic flower pot when it happened and we assured her that we would replace it. Â We are trying to find one as close as possible. Â If you need any further information feel free to call me at [redacted]....
 It should be delivered today when we go install a transition that was needed to be complete with her project.
Initial Business Response /* (1000, 9, 2017/01/13) */
The summary of this gentleman's complaint with me, as it stands now, is that I identified myself and asked him to identify himself and no more. Thus, we don't regard this is a legitimate complaint. As Mr. [redacted] sole issue is he wants to...
speak to [redacted] we will be unable to accommodate a resolution for him but will ask that he pay the bill either through us or via the original creditor directly in the event he feels that I, "Mr. [redacted]", am not providing him with the resolution he so desires.
Initial Consumer Rebuttal /* (3000, 11, 2017/01/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have forward this to the state level. Mr. [redacted] again feels that he has the right to speak to someone unprofessionally and with a rude demeanor. It is obvious to me again that the CEO has no concern as to how his employees handle themselves and for the one who is being complained about answer the complaint proves that. I am sure someone at the state level can handle this more appropriately. I have nothing further for this gentleman.
I have attached the final building inspection showing it passed on (9/19/16) for [redacted] residence [redacted]. there were no corrections to be made left tonus by the COA inspector. Â We did receive an email and a call today from the agency Interfaith Action, who has been helping Mrs.[redacted] with the work we performed on her home that there are two items we over looked a mirror/medicine cabinet and a lever lockset in her orange bedroom. Â I did call the consumer and got a recorder so I Â left Mrs.[redacted] a message today at 10:02 am asking for an appointment to return and address these items. Â We will take care of them as soon as she gives us a date.
Here is my wife name Virginia Hansen, phone #
702 460 1503 ,so if you really care about your customers give her a call ,General manager , owner or corporate.
Initial Business Response / [redacted] (1000, 5, 2017/07/10) */ Midwest Eye Care, whom the patient physically went into on 1/8/is where the debt is created and as such Indiana laws are applicable and not Texas laws post factAdditionally because a written dispute has never been received validation is not required until suchAs we are accepting this complaint as a dispute of debt we will forward, within days, a copy of the billAdditionally, and insomuch as the patient is demanding removal, we will provide the information showing the validity of the debt and then expect prompt payment for her obligation as a means to ending her credit issue
I have attached the final building inspection showing it passed on (9/19/16) for [redacted] residence [redacted] [redacted] **there were no corrections to be made left tonus by the COA inspector We did receive an email and a call today from the agency Interfaith Action, who has been helping Mrs[redacted] with the work we performed on her home that there are two items we over looked a mirror/medicine cabinet and a lever lockset in her orange bedroom I did call the consumer and got a recorder so I left Mrs[redacted] a message today at 10:am asking for an appointment to return and address these items We will take care of them as soon as she gives us a date
Initial Business Response / [redacted] (1000, 8, 2015/06/01) */ Contact Name and Title: [redacted] Contact Phone: XXXXXXXXXX Contact Email: ***@rrs.agency He paid his bill and it was removed from his credit report on May 11, as agreedWe're not offering any resolution as it was resolved as agreed when he paid OFFER:
Initial Business Response / [redacted] (1000, 5, 2015/06/15) */ Contact Name and Title: [redacted] Hyberger Contact Phone: XXXXXXXXXX Contact Email: ***@rrs.agency For the purposes of FDCPA compliance we require these requests to either be in writing, by fax, or by email and we received none of theseWe are, however, removing her work phone number from future calls as we consider this complaint a written request OFFER: We have stopped calling the work telephone Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/06/16) */ (The consumer indicated he/she DID NOT accept the response from the business.) No one should have to send anything in writing to youThe person calling was informed on a recorded phone call, that should have been sufficientI'm glad that you are obeying the law and removing my work phone number, but the complaint will still be filed with the FTC Final Business Response / [redacted] (4000, 9, 2015/06/22) */ Contact Name and Title: Tom [redacted] The request was handledI don't believe the purpose of the Revdex.com is for a customer to send threats through your serviceCan we have this ended now please? (c) CEASING COMMUNICATIONIf a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer, the debt collector shall not communicate further with the consumer with respect to such debt, except (1) to advise the consumer that the debt collector's further efforts are being terminated; (2) to notify the consumer that the debt collector or creditor may invoke specified remedies which are ordinarily invoked by such debt collector or creditor; or (3) where applicable, to notify the consumer that the debt collector or creditor intends to invoke a specified remedy If such notice from the consumer is made by mail, notification shall be complete upon receipt But I have taken the liberty of quoting the law for this customer OFFER: Final Consumer Response / [redacted] (4200, 12, 2015/06/23) */ (The consumer indicated he/she DID NOT accept the response from the business.) I don't particularly care for Mr.Tom [redacted] 's tone#I didn't send threats, I'm simply stated that I've already filed a complaint with the FTCThe fact that he's so annoyed that this hasn't ended is baffling to meWhen I asked for the calls to my place of employment to end the company showed no regard for my wishes whatsoeverWhat Tom needs to do is learn what an apology is instead of quoting "the law" because I am very well aware of what the law isSo Tom, let me know when you've stepped down from your high horse
We are actually still working on this projectShe did inform us of the broken plastic flower pot when it happened and we assured her that we would replace it We are trying to find one as close as possible If you need any further information feel free to call me at [redacted] It should be delivered today when we go install a transition that was needed to be complete with her project
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] Yes, the building permit is final, but the truth is that the permits were limited to only some work that was done on my houseon October 5, Miss [redacted] left a massage on my house phone requesting an appointment for the uncompleted work, but on October 6, Miss [redacted] , a worker, and Mr [redacted] (manager of I Act Interfaith Action of Central Texas)were at my front door without notifying meI said no to Mr***, I had a doctors appointment that I could not cancelHe insisted in having the work done as he shared with me that the contract ends that day.I once again said no, because I needed to get dressI have added to my complaint pictures of work that needs to be reinstall, repaired, and installed
Initial Business Response /* (1000, 5, 2017/09/19) */
We are collecting on a bill for Med Loan Finance and the client sued the customer and obtained a judgment for the accountBecause my client doesn't live in the same state the defendant went back to court and relied upon the client not showing
up to court in order to have the judgment dismissedThe judgment was dismissed but, in accordance with the customer's contract which I have attached, she still owes the money without the judgmentAs you are aware judgments are only a portion of applicable collection items and we are within our legal rights to collect on it
Initial Consumer Rebuttal /* (3000, 7, 2017/09/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They are lying to you and to meThey don't have the facts, they did not validate the null & void judgmentThey knowingly have filed a fake judgment with the credit bureaus to purposely retaliate against meDo NOT SHOW the crooks my response!
I filed a small claims to get my money stolen by their client Med Loan Finance backJP, not a lawyer, dismissed my claim without hearing itJP said, he wanted to hurt meI filed a Judicial Malfeasance and won with the judicial committee
Axford filed a "frivolous counter claim" JP awarded him travel costs *** refunded him his court costs, but failed to update the award
I appealed it, pending for over year, all my filings are ignored, so I filed in defendant's Axford's state of Kansas
He did NOT win anythingAxford filed a counter claim, never giving me a copyIt was dismissed because my claim is pending in Texas
When I appealed it, everything became "de nova" we will do this again, whatever happened in JP's court, is no longer
These crooks have committed fraud and I am filing complaints and it is not stopping them from extortion, harassment, stalking, etc
I don't owe Med Loan Finance (he is a credit card broker) he does no lending at allHe deceives!
He owes me *** plus my costs over *** plus damages, etc
Final Business Response /* (4000, 9, 2017/09/28) */
This is a rant and I'm not sure there's a response necessary other than to see my original comment
Initial Business Response /* (1000, 5, 2017/07/03) */
The is an erroneous numberThe court filing has a balance of and as such the balance was reduced to that amountAdditionally, and despite the customer's assertion, there is no requirement that a judge sign off on credit reporting
items
Initial Consumer Rebuttal /* (2000, 7, 2017/07/06) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Havent seen on no credit report the balance beening reduced to
Final Consumer Response /* (3000, 13, 2017/08/28) */
***Document Attached***
REGION RECOVERY HAS LISTED ON MY TRANSUNION PROFILE UNDER A NEW NAME CBUSA STATING I OWE This has been in court for a garnish of My wages why are they allowed to enter new names and New Debt on my Profile When Said Owners Agreed To Remove Region Recovery ?They went Back and Insert before the Case was done In court.Now won't Remove off My credit File
Initial Business Response /* (1000, 5, 2015/06/26) */
Contact Name and Title: Tom [redacted]
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@rrs.agency
1. The number provided was, in fact, provided by the consumer and the message was FOTI compliant as required by the 2007 FOTI ruling indicating we...
must state and wait 3 seconds before continuing and advising others to hang up.
2. In communication with the client, Crown Point OB/GYN, we are informed that the balance is still due and owing. They require proof of payment to investigate further. The last payment received is in 2009 and nothing since.
OFFER:
No offer. We will remove from credit as requested once the account is paid.
Initial Business Response /* (1000, 8, 2015/06/01) */
Contact Name and Title: [redacted]
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@rrs.agency
He paid his bill and it was removed from his credit report on May 11, 2015 as agreed. We're not offering any resolution as it was resolved as agreed...
when he paid.
OFFER:
Initial Business Response /* (1000, 5, 2017/07/10) */
Midwest Eye Care, whom the patient physically went into on 1/8/2014 is where the debt is created and as such Indiana laws are applicable and not Texas laws post fact. Additionally because a written dispute has never been received validation is...
not required until such. As we are accepting this complaint as a dispute of debt we will forward, within 30 days, a copy of the bill. Additionally, and insomuch as the patient is demanding removal, we will provide the information showing the validity of the debt and then expect prompt payment for her obligation as a means to ending her credit issue.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]Â Yes, the building permit is final, but the truth is that the permits were limited to only some work that was done on my house. on October 5, 2016 Miss [redacted] left a massage on my house phone requesting an appointment for the uncompleted work, but on October 6, 2016 Miss [redacted], a worker, and Mr. [redacted] (manager of I Act Interfaith Action of Central Texas)were at my front door without notifying me. I said no to Mr. [redacted], I had a doctors appointment that I could not cancel. He insisted in having the work done as he shared with me that the contract ends that day.I once again said no, because I needed to get dress. I have added to my complaint pictures of work that needs to be reinstall, repaired, and installed.
Initial Business Response /* (1000, 5, 2017/07/18) */
Our contract is with Lake Shore Dunes for the collection of the debt and authorization from the consumer is not necessary to report the information to her credit. We have attached a copy of the debt verifying that the offended customer did, in...
fact, live at the residence and was evicted for non payment of her rent.
When the customer is ready to pay for her outstanding rent, damages, late fees, and temrination fees if applicable then we will report it paid in full to the proper agencies.
Initial Business Response /* (1000, 5, 2015/06/15) */
Contact Name and Title: [redacted] Hyberger
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@rrs.agency
For the purposes of FDCPA compliance we require these requests to either be in writing, by fax, or by email and we received none of these. We are,...
however, removing her work phone number from future calls as we consider this complaint a written request.
OFFER:
We have stopped calling the work telephone.
Initial Consumer Rebuttal /* (3000, 7, 2015/06/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
No one should have to send anything in writing to you. The person calling was informed on a recorded phone call, that should have been sufficient. I'm glad that you are obeying the law and removing my work phone number, but the complaint will still be filed with the FTC
Final Business Response /* (4000, 9, 2015/06/22) */
Contact Name and Title: Tom [redacted]
The request was handled. I don't believe the purpose of the Revdex.com is for a customer to send threats through your service. Can we have this ended now please?
(c) CEASING COMMUNICATION. If a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer, the debt collector shall not communicate further with the consumer with respect to such debt, except
(1) to advise the consumer that the debt collector's further efforts are being terminated;
(2) to notify the consumer that the debt collector or creditor may invoke specified remedies which are ordinarily invoked by such debt collector or creditor; or
(3) where applicable, to notify the consumer that the debt collector or creditor intends to invoke a specified remedy.
If such notice from the consumer is made by mail, notification shall be complete upon receipt.
But I have taken the liberty of quoting the law for this customer.
OFFER:
Final Consumer Response /* (4200, 12, 2015/06/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I don't particularly care for Mr.Tom [redacted]'s tone. #1 I didn't send threats, I'm simply stated that I've already filed a complaint with the FTC. The fact that he's so annoyed that this hasn't ended is baffling to me. When I asked for the calls to my place of employment to end the company showed no regard for my wishes whatsoever. What Tom needs to do is learn what an apology is instead of quoting "the law" because I am very well aware of what the law is. So Tom, let me know when you've stepped down from your high horse
We are actually still working on this project. She did inform us of the broken plastic flower pot when it happened and we assured her that we would replace it. Â We are trying to find one as close as possible. Â If you need any further information feel free to call me at [redacted]....
 It should be delivered today when we go install a transition that was needed to be complete with her project.
Initial Business Response /* (1000, 9, 2017/01/13) */
The summary of this gentleman's complaint with me, as it stands now, is that I identified myself and asked him to identify himself and no more. Thus, we don't regard this is a legitimate complaint. As Mr. [redacted] sole issue is he wants to...
speak to [redacted] we will be unable to accommodate a resolution for him but will ask that he pay the bill either through us or via the original creditor directly in the event he feels that I, "Mr. [redacted]", am not providing him with the resolution he so desires.
Initial Consumer Rebuttal /* (3000, 11, 2017/01/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have forward this to the state level. Mr. [redacted] again feels that he has the right to speak to someone unprofessionally and with a rude demeanor. It is obvious to me again that the CEO has no concern as to how his employees handle themselves and for the one who is being complained about answer the complaint proves that. I am sure someone at the state level can handle this more appropriately. I have nothing further for this gentleman.
I have attached the final building inspection showing it passed on (9/19/16) for [redacted] residence [redacted]. there were no corrections to be made left tonus by the COA inspector. Â We did receive an email and a call today from the agency Interfaith Action, who has been helping Mrs.[redacted] with the work we performed on her home that there are two items we over looked a mirror/medicine cabinet and a lever lockset in her orange bedroom. Â I did call the consumer and got a recorder so I Â left Mrs.[redacted] a message today at 10:02 am asking for an appointment to return and address these items. Â We will take care of them as soon as she gives us a date.