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Metro Travel Services

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Metro Travel Services Reviews (1)

Please find attached all correspondence between client and sales personNo where in the initial contract or any emails was there ever a request for a restroom on the busFurthermore, the client signed the contract twice with changes made to customer count and still there was not a request for a restroom to be included.Before the client's guest had an accident on the bus, the driver should have been notified and he could have pulled over to accommodate the guestA refund for the guest is not something that we can offerIt is not the responsibility of Metropolitan shuttle to clean up the bus if there is an accident made by a guest while ridingThe bus company that we used also did not request a cleaning fee because the client was able to clean up the mess made by the guestThe client does not get reimbursed if their guest cause damage or become sick while ridingsome of our buses do come equipped with restrooms, but this client did not request that service [redacted] Account Payable

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