This was an insurance restoration under the homeowners insurance policyWork performed under an insurance claim are is done with a certain set of guide lines and steps set forth by the customers insurance company that we must followMost customers are not aware of the steps that must happen in order to perform the repairsWe must get an approved estimate from the customers insurance adjuster along with any supplements for repairsAs with most fire restorations there are unforeseen damages, that the contractor (us) and the insurance adjuster must come to an agreed price for repairs As a result, this and many other factors can delay the start and finish of the repairs We apologize to any customer under these circumstance that feels there repairs are not being taken care of in a timely matterAll repairs for this customer have been completed
This was an insurance restoration under the homeowners insurance policyWork performed under an insurance claim are is done with a certain set of guide lines and steps set forth by the customers insurance company that we must followMost customers are not aware of the steps that must happen in order to perform the repairsWe must get an approved estimate from the customers insurance adjuster along with any supplements for repairsAs with most fire restorations there are unforeseen damages, that the contractor (us) and the insurance adjuster must come to an agreed price for repairs As a result, this and many other factors can delay the start and finish of the repairs We apologize to any customer under these circumstance that feels there repairs are not being taken care of in a timely matterAll repairs for this customer have been completed