Metropolitan Plant Exchange

I wanted to let you know that we were in contact with our customer again and this issue was resolved on 10/11/ Please make note of thisFeel free to contact me with any questions

Please be advised that the business has given me a credit for the treeThis matter is resolvedthanks

I am rejecting this response because: The manager never confirmed with me that they would replace the treeOnce confirmation has been completed this complaint will be resolved

We spoke to our customer, *** ***, on Friday Sept 25thThe situation has been resolved

Please be advised that the business has given me a credit for the tree. This matter is resolved. thanks

I wanted to let you know that we were in contact with our customer again and this issue was resolved on 10/11/15.  Please make note of this. Feel free to contact me with any questions.