Metropolitan Properties of America, Inc.

As we originally stated, *** ***'s original application was submitted on 10/1/It was declined on 10/4/due to a terrible landlord verificationShe re applied on 10/11/and we approved her application on 10/14/deciding to ignore her negative landlord verification and give her a chanceAs the signed application states, you only have hours to cancel the applicationShe cancelled her application on 10/22/which is longer that stated hoursOnce again, the application states that you forfeit your holding deposit if you cancel after the hoursPlease know, *** *** was very difficult to work withShe would not return phone calls and we would constantly be in the situation trying to contact her repeatedlyThere were instances where *** would call and show up to the office yelling and screaming at our employeesWe now understand where her negative landlord verification is coming fromNot only did she not give us an answer within hours, knowing what we know now, we would never allow her to live at our property based on what we have witnessed and what her landlord has described to usAt this point, we consider this issue closed and will no longer entertain her requestOnce again, please see all the attachments which Illustrate the dates we are describing above.

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***
HOWEVER, THEY ARE VER AWARE THAT THIS ACCOUNT IS A FRAUD ACCOUNTI HAVW PROVIDED THEM WITH ALL INFOPROVING SO

We are in receipt of this complaint from *** ***, complaint number ***Very simply, we have a policy where we can hold a unit until no longer than hours*** *** left $as a holding deposit for unit 180-I have attached a screen shot of when she of when she applied to
when she cancelledAs you can see, it was days not hours which equates to three days before we heard that she was cancelling her applicationI have also enclosed a sample application in which our terms are highlighted and clearly legibleWe destroy all cancelled applications in which our terms are highlighted and clearly legibleWe destroy all cancelled applications for security purposesThese are the reasons why *** *** will not be receiving her $holding deposit back or any other settlement that she is asking forLastly, for her to be requesting ones month rent as well as $PEP concession without her living on the property is preposterousPlease understand, the $concession she is requesting can only be given for tenants who actually have moved in and live on propertyThis goes the same for one month free reorder to even get the concession, there are concession forms that need to be signed which she never got a chance to do because she cancelled her application before anything was even offered to herIn summary, we will not be returning any money to *** *** and there will be no settlement even discussedIf you have any questions, please feel free to contact me

We are in receipt of this complaint from *** ***, complaint number ***Very simply, we have a policy where we can hold a unit until no longer than hours*** *** left $as a holding deposit for unit 180-I have attached a screen shot of when she of when she applied to
when she cancelledAs you can see, it was days not hours which equates to three days before we heard that she was cancelling her applicationI have also enclosed a sample application in which our terms are highlighted and clearly legibleWe destroy all cancelled applications in which our terms are highlighted and clearly legibleWe destroy all cancelled applications for security purposesThese are the reasons why *** *** will not be receiving her $holding deposit back or any other settlement that she is asking forLastly, for her to be requesting ones month rent as well as $PEP concession without her living on the property is preposterousPlease understand, the $concession she is requesting can only be given for tenants who actually have moved in and live on propertyThis goes the same for one month free reorder to even get the concession, there are concession forms that need to be signed which she never got a chance to do because she cancelled her application before anything was even offered to herIn summary, we will not be returning any money to *** *** and there will be no settlement even discussedIf you have any questions, please feel free to contact me

As we originally stated, *** ***'s original application was submitted on 10/1/It was declined on 10/4/due to a terrible landlord verificationShe re applied on 10/11/and we approved her application on 10/14/deciding to ignore her negative landlord verification and give her a chanceAs the signed application states, you only have hours to cancel the applicationShe cancelled her application on 10/22/which is longer that stated hoursOnce again, the application states that you forfeit your holding deposit if you cancel after the hoursPlease know, *** *** was very difficult to work withShe would not return phone calls and we would constantly be in the situation trying to contact her repeatedlyThere were instances where *** would call and show up to the office yelling and screaming at our employeesWe now understand where her negative landlord verification is coming fromNot only did she not give us an answer within hours, knowing what we know now, we would never allow her to live at our property based on what we have witnessed and what her landlord has described to usAt this point, we consider this issue closed and will no longer entertain her requestOnce again, please see all the attachments which Illustrate the dates we are describing above

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.?
I did not cancel my application with Metropolitan Properties.Metropolitan Properties state my application was accepted on October 14, 2016.? On this day I was offered an apartment at $1495/month.My $check as a holding deposit cleared my bank on October 17, 2016.Metropolitan Properties show my Application as canceled on October 22, 2016.? I did not cancel my application.? Metropolitan Properties lie to the Revdex.com when they state I cancelled my application before anything was even offered to me.Metropolitan Properties canceled my application on October 22, and failed to inform me of this until October 27, 2016.? Metropolitan Properties refuses to return my $holding deposit on an apartment they claim they never offered me.Metropolitan Properties record Deposit Accounting on 2/10/under the name of *** ***.? ? I was advised *** *** no longer works for Metropolitan Properties as of January, 2017.? ? Regards,
*** ***
?
?

We are in receipt of your complaint number *** filed by *** ***We were unaware of any fraud cases on her behalf and upon move in we checked Id, employment and landlord verification in which all was confirmed that it was herThis occurred in and nothing was said since thenSince her
complaint, she submitted ? all fraud information to National Credit SystemsNot *** *** highlandsOnce *** *** *** sent over the paperwork that she sent to them, the case was dropped and credit was erased.?

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]
HOWEVER, THEY ARE VER AWARE THAT THIS ACCOUNT  IS A FRAUD ACCOUNT. I HAVW PROVIDED THEM WITH ALL INFO. PROVING SO.

We are in receipt of your complaint number [redacted] filed by [redacted]. We were unaware of any fraud cases on her behalf and upon move in we checked Id, employment and landlord verification in which all was confirmed that it was her. This occurred in 2010 and nothing was said since then. Since her...

complaint, she submitted  all fraud information to National Credit Systems. Not [redacted] highlands. Once [redacted] sent over the paperwork that she sent to them, the case was dropped and credit was erased.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. . 
I did not cancel my application with Metropolitan Properties.Metropolitan Properties state my application was accepted on October 14, 2016.  On this day I was offered an apartment at $1495/month.My $300 check as a holding deposit cleared my bank on October 17, 2016.Metropolitan Properties show my Application as canceled on October 22, 2016.  I did not cancel my application.  Metropolitan Properties lie to the Revdex.com when they state I cancelled my application before anything was even offered to me.Metropolitan Properties canceled my application on October 22, 2016 and failed to inform me of this until October 27, 2016.  Metropolitan Properties refuses to return my $300 holding deposit on an apartment they claim they never offered me.Metropolitan Properties record Deposit Accounting on 2/10/2017 under the name of [redacted].   I was advised [redacted] no longer works for Metropolitan Properties as of January, 2017.  Regards,
[redacted]