Metropolitan Women's Group

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Review: I paid this company's bill in the amount of $222.36. I actually paid this same amount twice. When I called yesterday they again told me that I have a balance of $222.36. I actually scheduled a payment through my HSA before checking my payment history and realizing I'd paid them not once but twice! The billing department person was rude and dismissive and negligent. This is the second issue I am having with this billing department and I am worried that they are robbing me and other customers blind!Desired Settlement: I would like my balance to be shown as cleared and I would like a refund of one payment of $222.36. I would like the person Cynthia in charge of billing to be fired and the system to be revamped to where they are not robbing people.

Business

Response:

July 25, 2014

Dear [redacted]In follow-up to our previous conversation, your account with the Metropolitan Women's Group, LLC was reviewed and confirmation was received that a duplicate payment was received which resulted in anoverpayment of $222.36. As a result, a refund was processed today for the full amount of $222.36. Please expect to receive this payment by U.S. Mail in 7-10 days. Again, please accept my apologies for any inconvenience this may have caused, Please feel free to - contact me directly if you have any further questions or concerns. I can be reached at ###-###-#### or ###-###-####.Sincerely,Nancy *. A[redacted] Practice Administrator

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,