Mexico Cafe Inc Connies Mexico Cafe

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
I will get in touch with the business &"set up a time convenient to both of us Upon completion of the area in question I will consider the problem solved but not until then. Sincerely *** ***

We have been and are currently in contact with customerWe have seen the area of the walkway which is pitted and pealingIt is a very small area and part of a much larger jobConcrete work included new driveway, walkway, brick work etcnone of the other concrete we poured is deterioratingWe
advised customer that salt was used as a snow and or ice inhibitorWe enclose an advisory letter with every contract not to us any salt or salt products to control ice/snow which she initialedWe have a copy on file if you need to seeWe don't know if customer or maybe her neighbor is responsibleHowever, we have an appointment with customer to review work and try to resolve to both our satisfactionAlso, please note ID#*** is for the same customer and complaint

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Lenny did contact me after reading my complaint to the Revdex.com.  He said he would come to my house sometime in the near future when it was dry out.   Hopefully next week, to view the problem,when weather should moderate & I will,be available. I will call him to set a  time &'date convenient to both of us!   Until we resolve the problem I can't acccept that the complaint was solved. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

We are happy to replace the concrete as agreed at your convenience. It's a small area to replace and can do it any time. Thank you