I filled out all paperwork for the auto insurance properly and the insurance card for the insurance I had purchased would not print....we have Chrome for a browser and their program didn't like it ....we tried everything we could and wasted hours....after several hours of dealing with Mexican insurance ....I decided I would not go into Mexico without an hard copy insurance card....then I was told I would have to pay a charge for canceling the policy..even though it was done in a timely manner and I couldn't get a card
I don't know why after spending hours not getting a policy and having to deal with the supervisor who told me ...how many 100,of people do this every day (in your dreams) and I just didn't know howYou have a button to press and the card will print.I pressed, nothing happenedHe complained about us using the Chrome browserChrome is the most popular browser in the world
p.smy husband is a computer analyst
I dispute the charge ...the transaction was never completed and the people who were interacting with me were rude and unhelpful
Don't buy here
Geraldine ***
We have agreed to refund the $broker/cancellation charge for the client, the receipt is attached
I called her directly and explained that cancellation charges are necessary to recover the cost of merchant transactions and other anti-fraud measures on daily
policies like this She was concerned about her printer also - explained that with our system we are cloud provider and we do not troubleshoot printing, printers or computers the policy was generated and is available 24/from any internet-connected device; the client needs to know what to do with pdf files and we do not troubleshoot that very well All we could do was verify that the insurance was generated, which we did the same day she called - our representative even emailed her the documents Nonetheless, it is very expensive to address issues like this, which is what I believe was the source of her frustration We will pay for this one for her and hope she finds peace and happiness elsewhere
We have agreed to refund the $7 broker/cancellation charge for the client, the receipt is attached.
I called her directly and explained that cancellation charges are necessary to recover the cost of merchant transactions and other anti-fraud measures on daily policies like this....
She was concerned about her printer also - explained that with our system we are cloud provider and we do not troubleshoot printing, printers or computers ... the policy was generated and is available 24/7 from any internet-connected device; the client needs to know what to do with pdf files and we do not troubleshoot that very well. All we could do was verify that the insurance was generated, which we did the same day she called - our representative even emailed her the documents. Nonetheless, it is very expensive to address issues like this, which is what I believe was the source of her frustration. We will pay for this one for her and hope she finds peace and happiness elsewhere.
I filled out all paperwork for the auto insurance properly and the insurance card for the insurance I had purchased would not print....we have Chrome for a browser and their program didn't like it ....we tried everything we could and wasted hours....after several hours of dealing with Mexican insurance ....I decided I would not go into Mexico without an hard copy insurance card....then I was told I would have to pay a charge for canceling the policy..even though it was done in a timely manner and I couldn't get a card
I don't know why after spending hours not getting a policy and having to deal with the supervisor who told me ...how many 100,of people do this every day (in your dreams) and I just didn't know howYou have a button to press and the card will print.I pressed, nothing happenedHe complained about us using the Chrome browserChrome is the most popular browser in the world
p.smy husband is a computer analyst
I dispute the charge ...the transaction was never completed and the people who were interacting with me were rude and unhelpful
Don't buy here
Geraldine ***
We have agreed to refund the $broker/cancellation charge for the client, the receipt is attached
I called her directly and explained that cancellation charges are necessary to recover the cost of merchant transactions and other anti-fraud measures on daily
policies like this She was concerned about her printer also - explained that with our system we are cloud provider and we do not troubleshoot printing, printers or computers the policy was generated and is available 24/from any internet-connected device; the client needs to know what to do with pdf files and we do not troubleshoot that very well All we could do was verify that the insurance was generated, which we did the same day she called - our representative even emailed her the documents Nonetheless, it is very expensive to address issues like this, which is what I believe was the source of her frustration We will pay for this one for her and hope she finds peace and happiness elsewhere
We have agreed to refund the $7 broker/cancellation charge for the client, the receipt is attached.
I called her directly and explained that cancellation charges are necessary to recover the cost of merchant transactions and other anti-fraud measures on daily policies like this....
She was concerned about her printer also - explained that with our system we are cloud provider and we do not troubleshoot printing, printers or computers ... the policy was generated and is available 24/7 from any internet-connected device; the client needs to know what to do with pdf files and we do not troubleshoot that very well. All we could do was verify that the insurance was generated, which we did the same day she called - our representative even emailed her the documents. Nonetheless, it is very expensive to address issues like this, which is what I believe was the source of her frustration. We will pay for this one for her and hope she finds peace and happiness elsewhere.