It was disgustingDirty dishesBroken appliancesHair in showerI think they were dried up coffee grounds under the sinkLeaking refrigerator, leaking ventsDryer filled with waterAir conditioning filter hadn't been changed in months, so the air wasn't workingCrusted food on stove and in ovenLights didn't workBed frame was brokenPhones didn't workTV missing control buttonsAnd extremely rude and unhelpful employeesOur Whole vacation was spent attempting to deal with these problemsOnly thing they did was change a light bulb! The view was amazing, but it was the only thing! We definitely learned our lesson, never again! And apparently they refuse to deal with blind people who can't exactly explain what the grime and dirt are that they are seeingThey told my husband they couldn't help him if he couldn't see the problems, to get someone who could see to call them back ( I was getting our baby to sleep)
My family and I stayed at one of your locations in Gulf Shores June through June 9, Gulf Towers 8DIt was a very bad experienceI was very disappointed in the condoThe condo was very run downI have never stayed in a condo in this bad of condition beforeThe springs were broken in the pullout sofa sleeper, the leather was peeling off the recliners, the screen door was broken leading to the patio, the furniture was badly worn and scarred, the commode seat was broken, the refrigerate was dirty, the bath rooms were not properly cleaned, the bed linen was very old and wornI addressed these problems to the clerk at check out and he just sort of brushed them and me off as he appeared not concerned in my disappointment "Disappointed in Myers" "Over Priced" "Bad Experience" ***
We recently stayed in Island Shores in Gulf Shores, AL and booked through MeyerWe visit the beach several times a year and have never been as disappointed and as we were with our rental through MeyerI understand some issues may be the building association, but most were issues with MeyersUpon making our reservation, we were told "it's a great unit, I've stayed there myself." It was horribleWe spent $for nights and we were completely "ripped off" by lies and deceptionThere were many holes in the ceiling and walls, no battery in the hanging smoke detector, spiders and spider webs in almost ever corner (I swept them down and vacuumed the whole unit), dirty baseboards, dirt in and hanging from the air vents (I have pictures if needed), light bulbs out in the unit, refrigerator, and oven, balcony was covered in cigarette ashes and sand, master bed was broken and had a "ditch" in the middle so if you put anything on the bed, it slid to the middle, the table was sticky, no TV channel listing, broken drawers, the elevators were dirty and had a oily residue on the hand rails, rusty shower rods, and many moreThe unit was obviously once a hotel converted to a condo which was very awkward when the front door almost hit the dryer in the entrance Also, a sign in the unit said we could have two parking passes (I also have a picture if needed) but was treated rudely when I called to obtain itOne person's response was, well we were going to work on the unit, but then when you rented it, we decided to wait until you leave! So obviously Meyers knew the unit was unacceptable, but didn't care, nor provided customer service
My complaint meyer realty gulf shores, alHad in past used themAlways paid in full each time, and was able to go on the triprented beach house $1900.00, about week before trip, paid them in fullDid not purchase travel insurance, as I had always done with them in past, because trip was weeks awayMy sister and I were taking my yrOld mother, who kept saying would like to see ocean againWe had taken her last time in days before we were to,leave mother was placed in intensive care with kidney issues and died day after we were to leaveI called meyer realty, explained situation, tried to work out something, and was told could NOT cancelHad to cancel days prior to tripExplained had only placed rental weeks prior, and mother had not been sick thenI was told by them, only thing we could do was to try to come later in week and 'enjoy' last couple days !!! Had rented beach house for the week ENJOY - my mother died on monday, buried in Wednesday...ENJOY thurs and Friday ???they would not even refund cleaning fee I paid, and NO ONE WAS THERE ALL WEEKWas later told by manager that we should have tried to let them rent to someone else, and could cancel it they could rentWas NOT told this when called to cancel Was only told could NOT cancelDon't know about you,but $Is a lot on money to meA month's salaryAnd I was treated like it was nothing, and just come enjoy days after bury my mother, who was supposed to be point of this vacation, for herWill never use Meyer again
Had rented from them times in Should have been treated like loyal customerHad rented beach house from them last years for week each timeNever againI feel they really cheated me out of a lot of money to me, and disrespected me at same timeBAD BUSINESS ETHICS
It was disgusting. Dirty dishes. Broken appliances. Hair in shower. I think they were dried up coffee grounds under the sink. Leaking refrigerator, leaking vents. Dryer filled with water. Air conditioning filter hadn't been changed in months, so the air wasn't working. Crusted food on stove and in oven. Lights didn't work. Bed frame was broken. Phones didn't work. TV missing control buttons. And extremely rude and unhelpful employees. Our Whole vacation was spent attempting to deal with these problems. Only thing they did was change a light bulb! The view was amazing, but it was the only thing! We definitely learned our lesson, never again! And apparently they refuse to deal with blind people who can't exactly explain what the grime and dirt are that they are seeing. They told my husband they couldn't help him if he couldn't see the problems, to get someone who could see to call them back ( I was getting our baby to sleep).
We recently stayed in Island Shores 655 in Gulf Shores, AL and booked through Meyer. We visit the beach several times a year and have never been as disappointed and as we were with our rental through Meyer. I understand some issues may be the building association, but most were issues with Meyers. Upon making our reservation, we were told "it's a great unit, I've stayed there myself." It was horrible. We spent $1000 for 5 nights and we were completely "ripped off" by lies and deception. There were many holes in the ceiling and walls, no battery in the hanging smoke detector, spiders and spider webs in almost ever corner (I swept them down and vacuumed the whole unit), dirty baseboards, dirt in and hanging from the air vents (I have pictures if needed), light bulbs out in the unit, refrigerator, and oven, balcony was covered in cigarette ashes and sand, master bed was broken and had a "ditch" in the middle so if you put anything on the bed, it slid to the middle, the table was sticky, no TV channel listing, broken drawers, the elevators were dirty and had a oily residue on the hand rails, rusty shower rods, and many more. The unit was obviously once a hotel converted to a condo which was very awkward when the front door almost hit the dryer in the entrance. Also, a sign in the unit said we could have two parking passes (I also have a picture if needed) but was treated rudely when I called to obtain it. One person's response was, well we were going to work on the unit, but then when you rented it, we decided to wait until you leave! So obviously Meyers knew the unit was unacceptable, but didn't care, nor provided customer service.
My family and I stayed at one of your locations in Gulf Shores June 6 through June 9, Gulf Towers 8D. It was a very bad experience. I was very disappointed in the condo. The condo was very run down. I have never stayed in a condo in this bad of condition before. The springs were broken in the pullout sofa sleeper, the leather was peeling off the recliners, the screen door was broken leading to the patio, the furniture was badly worn and scarred, the commode seat was broken, the refrigerate was dirty, the bath rooms were not properly cleaned, the bed linen was very old and worn. I addressed these problems to the clerk at check out and he just sort of brushed them and me off as he appeared not concerned in my disappointment.
"Disappointed in Myers"
"Over Priced"
"Bad Experience"
[redacted]
It was disgustingDirty dishesBroken appliancesHair in showerI think they were dried up coffee grounds under the sinkLeaking refrigerator, leaking ventsDryer filled with waterAir conditioning filter hadn't been changed in months, so the air wasn't workingCrusted food on stove and in ovenLights didn't workBed frame was brokenPhones didn't workTV missing control buttonsAnd extremely rude and unhelpful employeesOur Whole vacation was spent attempting to deal with these problemsOnly thing they did was change a light bulb! The view was amazing, but it was the only thing! We definitely learned our lesson, never again! And apparently they refuse to deal with blind people who can't exactly explain what the grime and dirt are that they are seeingThey told my husband they couldn't help him if he couldn't see the problems, to get someone who could see to call them back ( I was getting our baby to sleep)
The staff is completely unhelpful, snotty, not willing to make guest happyI very disappointed with the staff
My family and I stayed at one of your locations in Gulf Shores June through June 9, Gulf Towers 8DIt was a very bad experienceI was very disappointed in the condoThe condo was very run downI have never stayed in a condo in this bad of condition beforeThe springs were broken in the pullout sofa sleeper, the leather was peeling off the recliners, the screen door was broken leading to the patio, the furniture was badly worn and scarred, the commode seat was broken, the refrigerate was dirty, the bath rooms were not properly cleaned, the bed linen was very old and wornI addressed these problems to the clerk at check out and he just sort of brushed them and me off as he appeared not concerned in my disappointment "Disappointed in Myers" "Over Priced" "Bad Experience" ***
We recently stayed in Island Shores in Gulf Shores, AL and booked through MeyerWe visit the beach several times a year and have never been as disappointed and as we were with our rental through MeyerI understand some issues may be the building association, but most were issues with MeyersUpon making our reservation, we were told "it's a great unit, I've stayed there myself." It was horribleWe spent $for nights and we were completely "ripped off" by lies and deceptionThere were many holes in the ceiling and walls, no battery in the hanging smoke detector, spiders and spider webs in almost ever corner (I swept them down and vacuumed the whole unit), dirty baseboards, dirt in and hanging from the air vents (I have pictures if needed), light bulbs out in the unit, refrigerator, and oven, balcony was covered in cigarette ashes and sand, master bed was broken and had a "ditch" in the middle so if you put anything on the bed, it slid to the middle, the table was sticky, no TV channel listing, broken drawers, the elevators were dirty and had a oily residue on the hand rails, rusty shower rods, and many moreThe unit was obviously once a hotel converted to a condo which was very awkward when the front door almost hit the dryer in the entrance Also, a sign in the unit said we could have two parking passes (I also have a picture if needed) but was treated rudely when I called to obtain itOne person's response was, well we were going to work on the unit, but then when you rented it, we decided to wait until you leave! So obviously Meyers knew the unit was unacceptable, but didn't care, nor provided customer service
My complaint meyer realty gulf shores, alHad in past used themAlways paid in full each time, and was able to go on the triprented beach house $1900.00, about week before trip, paid them in fullDid not purchase travel insurance, as I had always done with them in past, because trip was weeks awayMy sister and I were taking my yrOld mother, who kept saying would like to see ocean againWe had taken her last time in days before we were to,leave mother was placed in intensive care with kidney issues and died day after we were to leaveI called meyer realty, explained situation, tried to work out something, and was told could NOT cancelHad to cancel days prior to tripExplained had only placed rental weeks prior, and mother had not been sick thenI was told by them, only thing we could do was to try to come later in week and 'enjoy' last couple days !!! Had rented beach house for the week ENJOY - my mother died on monday, buried in Wednesday...ENJOY thurs and Friday ???they would not even refund cleaning fee I paid, and NO ONE WAS THERE ALL WEEKWas later told by manager that we should have tried to let them rent to someone else, and could cancel it they could rentWas NOT told this when called to cancel Was only told could NOT cancelDon't know about you,but $Is a lot on money to meA month's salaryAnd I was treated like it was nothing, and just come enjoy days after bury my mother, who was supposed to be point of this vacation, for herWill never use Meyer again
Had rented from them times in Should have been treated like loyal customerHad rented beach house from them last years for week each timeNever againI feel they really cheated me out of a lot of money to me, and disrespected me at same timeBAD BUSINESS ETHICS
It was disgusting. Dirty dishes. Broken appliances. Hair in shower. I think they were dried up coffee grounds under the sink. Leaking refrigerator, leaking vents. Dryer filled with water. Air conditioning filter hadn't been changed in months, so the air wasn't working. Crusted food on stove and in oven. Lights didn't work. Bed frame was broken. Phones didn't work. TV missing control buttons. And extremely rude and unhelpful employees. Our Whole vacation was spent attempting to deal with these problems. Only thing they did was change a light bulb! The view was amazing, but it was the only thing! We definitely learned our lesson, never again! And apparently they refuse to deal with blind people who can't exactly explain what the grime and dirt are that they are seeing. They told my husband they couldn't help him if he couldn't see the problems, to get someone who could see to call them back ( I was getting our baby to sleep).
The staff is completely unhelpful, snotty, not willing to make guest happy. I very disappointed with the staff.
We recently stayed in Island Shores 655 in Gulf Shores, AL and booked through Meyer. We visit the beach several times a year and have never been as disappointed and as we were with our rental through Meyer. I understand some issues may be the building association, but most were issues with Meyers. Upon making our reservation, we were told "it's a great unit, I've stayed there myself." It was horrible. We spent $1000 for 5 nights and we were completely "ripped off" by lies and deception. There were many holes in the ceiling and walls, no battery in the hanging smoke detector, spiders and spider webs in almost ever corner (I swept them down and vacuumed the whole unit), dirty baseboards, dirt in and hanging from the air vents (I have pictures if needed), light bulbs out in the unit, refrigerator, and oven, balcony was covered in cigarette ashes and sand, master bed was broken and had a "ditch" in the middle so if you put anything on the bed, it slid to the middle, the table was sticky, no TV channel listing, broken drawers, the elevators were dirty and had a oily residue on the hand rails, rusty shower rods, and many more. The unit was obviously once a hotel converted to a condo which was very awkward when the front door almost hit the dryer in the entrance. Also, a sign in the unit said we could have two parking passes (I also have a picture if needed) but was treated rudely when I called to obtain it. One person's response was, well we were going to work on the unit, but then when you rented it, we decided to wait until you leave! So obviously Meyers knew the unit was unacceptable, but didn't care, nor provided customer service.
My family and I stayed at one of your locations in Gulf Shores June 6 through June 9, Gulf Towers 8D. It was a very bad experience. I was very disappointed in the condo. The condo was very run down. I have never stayed in a condo in this bad of condition before. The springs were broken in the pullout sofa sleeper, the leather was peeling off the recliners, the screen door was broken leading to the patio, the furniture was badly worn and scarred, the commode seat was broken, the refrigerate was dirty, the bath rooms were not properly cleaned, the bed linen was very old and worn. I addressed these problems to the clerk at check out and he just sort of brushed them and me off as he appeared not concerned in my disappointment.
"Disappointed in Myers"
"Over Priced"
"Bad Experience"
[redacted]