Meza Auto Sales

Initial Business Response / [redacted] (1000, 8, 2016/01/06) */ We submitted all of the necessary paperwork to the DMVWe followed the process that they needed us to followWhen we sold the car to Mrs [redacted] we did not know that the car had a lien on itAs soon as we found out we fixed the issueMrs*** has the registration under her name already but needs to wait to receive her title from the DMVThey have a process that they must follow and it could take some time BB TRANSLATION: Hemos presentado toda la documentación necesaria con el DMVCuando vendimos el coche a la señora Peña no sabíamos que el coche tenía un derecho de detencionTan pronto como nos enteramos solucionamos el problemaLa señora Peña tiene el registro bajo su nombre, pero tiene que esperar para recibir su título de el DMVEllos tienen un proceso que deben seguir y que podría tomar algún tiempo Initial Consumer Rebuttal / [redacted] (3000, 10, 2016/01/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) I don't accept their explanation because they admitted to me in person that they knew the car had a lien on itHowever, they withheld that fact from me at the time of the saleThis is a clear cut case of fraudThey took advantage of a year-old woman Final Consumer Response / [redacted] (2000, 13, 2016/02/22) */

Initial Business Response /* (1000, 8, 2015/10/15) */
*** ***- President
The customer came back with the carMy mechanic checked the car and found that the customer changed the oilThe oil that was used was not the proper kindWe fixed the issue for himWe only provided the customer
with a warranty of days or 3,milesHe purchased the car on April so that warranty expired on July 10th and his engine blew up on Sept I will send a copy of the warranty info to the Revdex.com
Initial Consumer Rebuttal /* (3000, 10, 2015/10/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Yes I did purchase the car on April 10; my mistakeBut when I took the car to the dealer they said the noise would go awayThe noise never went awayTherefore the problem was never fixed! I was fooled by themAnd even though they say they fixed my car, I believe they didn'tEven with the warranty they still were asking me to pay out of my pocketOf course I didn't pay, they said they fixed my car, but the noise still remainedWhy? Due to the noise my engine blewI don't think its fair that they blame me for my cars problemYes I changed the oil, but the oil was actually changed a few weeks after my purchaseIf the car was in good conditions, I should of not had to change the oil myselfI want to know exactly what they fixed on my car?? I got a new used engine to fix the problem, and after the fix there was completely no noise!!and the mechanic said that there was nothing done to the carI don't understand why Mesa auto sales would be so cruel to first time buyersI want my money back for the expenses I made

Initial Business Response /* (1000, 8, 2016/01/06) */
We submitted all of the necessary paperwork to the DMV. We followed the process that they needed us to follow. When we sold the car to Mrs. [redacted] we did not know that the car had a lien on it. As soon as we found out we fixed the issue. Mrs. [redacted]...

has the registration under her name already but needs to wait to receive her title from the DMV. They have a process that they must follow and it could take some time.
BB TRANSLATION:
Hemos presentado toda la documentación necesaria con el DMV. Cuando vendimos el coche a la señora Peña no sabíamos que el coche tenía un derecho de detencion. Tan pronto como nos enteramos solucionamos el problema. La señora Peña tiene el registro bajo su nombre, pero tiene que esperar para recibir su título de el DMV. Ellos tienen un proceso que deben seguir y que podría tomar algún tiempo.
Initial Consumer Rebuttal /* (3000, 10, 2016/01/08) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I don't accept their explanation because they admitted to me in person that they knew the car had a lien on it. However, they withheld that fact from me at the time of the sale. This is a clear cut case of fraud. They took advantage of a 67 year-old woman.
Final Consumer Response /* (2000, 13, 2016/02/22) */