Sign in

MGM Oil & Lube

Sharing is caring! Have something to share about MGM Oil & Lube? Use RevDex to write a review
Reviews MGM Oil & Lube

MGM Oil & Lube Reviews (2)

Review: my wife took her car to mgm to have the oil changed the car a [redacted] went into their garage fine came out with no power steering. at which point they told her the fluids were fine and they didn't know what was wrong the next day I had the car towed to [redacted] and they fixed it $977.98 later they told me the oil filter was over tightend which caused a crack in the housing which then leaked onto the power steering belt which then came off broke the tensioner and caused further damage to another part of the oil system.. when I tried to get them to reimburse me the owner wouldn't answer his phone and I delt with a shop manager [redacted] who told me they don't touch the part that broke. and that he talked to the tech from [redacted] that worked on the car. when I talked to my [redacted] service lady [redacted] SHE INFORMED ME THAT THIER TECHS ARE NOT PERMITTED TO TALK TO ANYONE ON THE PHONE. and that there is no [redacted] working there and both techs that worked on the car were named [redacted]. she also told me if I needed any help with this problem she would be more then happy to help. these guys at mgm oil and lube broke the car and lied about it in every possible way.Desired Settlement: I would like my $977.98 dollars back from mgm oil and lube

Review: On May 19, 2015 I stopped into MGM Oil and Lube. I saw the owner [redacted] sitting there and greeting him and saying I would like an oil change. His response, in a smart alec tone was "yeah that's why we are here". Okay. So he asks me what car I have. I inform him it's an Infinity QX 56 2004. He shows me the prices sheet with 2 different options Full service for 32.95 and Basic for 28.95. I asked for the basic. He informed me that if the car has a skid plate it is 4 dollars extra. I didn't think it had a skid plate. A few minutes pass and an employee comes out, not [redacted], and says it has a skid plate and that is 4 dollars extra. I said okay fine. A different employee attends me when checking out and the bill is 42.75. I ask why and he says it is because there was a skid plate and they had to put in extra oil. I am in a rush so I pay. I get to where I am going and look at the receipt and they charged me for Full Svc at 32.95 and 3.00 for extra oil and 4.00 for the skid plate + tax to total of 42.75. I call and inform them that I asked for basic service and they charged me for full service. The person on the phone tells me I have to come into the establishment in order to resolve it. I ask to speak to the owner. [redacted] gets on the phone and I inform him that I just had my oil changed and they overcharged me as I requested the basic service. He says to me that they told me I needed full service and it amount was correct. I responded back that he told me it would be 4 dollars extra if it had a skid plate. He says no they told me and then says "thank you very much" and hangs up the phone! The one employee did come out and tell me it was going to be 4 dollars more due to skid plate but nobody told me it would be 11 dollars more.Desired Settlement: They should tell you before they do the work how much it is going to be if that is different then what you were told when you ordered the oil change. I asked for basic service. I told him what car I have. They should have known it was going to be extra oil and full service and skid plate or they should have told me there was a difference. I shouldn't be surprised that the amount is more then advertised after they do the work.

Check fields!

Write a review of MGM Oil & Lube

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

MGM Oil & Lube Rating

Overall satisfaction rating

Description: Lubricating Service - Automotive

Address: 6400 Black Horse Pike, egg harbor township, New Jersey, United States, 08234

Phone:

Show more...

Add contact information for MGM Oil & Lube

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated