I Michael Gilbert, is responding to complaint filed about carpet job at [redacted] house. Before carpet was ordered I informed gen contractor to not order less than 15' wide, being as all rooms are approx 13' wide so 12' will not work. I told them with this carpet you will see seems...
a little. They didn't and they wanted to move in. So gen contractor got a 12' foot roll. After carpet was almost done we waked through job with GC. He said everything looked good but seem in living room. Needed a little work. So we schedule to come out next day. That afternoon home owner called and said dont come back out. So we stayed away. I took pics of work all was OK. Then we all meet to go over job and then I noticed carpet in living was manipulated. One door pin was missing, but not sure coulda been missing already, home owner was rude and very much in attack mode made it really hard to talk to him. Ive tried to resolve, but they keep bringing other people into it. Hope we can resolve this.Michael Gilbert
That was a special order window, it took longer to get, but it has been installed.
I Michael Gilbert, is responding to complaint filed about carpet job at [redacted] house. Before carpet was ordered I informed gen contractor to not order less than 15' wide, being as all rooms are approx 13' wide so 12' will not work. I told them with this carpet you will see seems...
a little. They didn't and they wanted to move in. So gen contractor got a 12' foot roll. After carpet was almost done we waked through job with GC. He said everything looked good but seem in living room. Needed a little work. So we schedule to come out next day. That afternoon home owner called and said dont come back out. So we stayed away. I took pics of work all was OK. Then we all meet to go over job and then I noticed carpet in living was manipulated. One door pin was missing, but not sure coulda been missing already, home owner was rude and very much in attack mode made it really hard to talk to him. Ive tried to resolve, but they keep bringing other people into it. Hope we can resolve this.Michael Gilbert