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MHC Kenworth - Little Rock

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MHC Kenworth - Little Rock Reviews (2)

Sitting here at your Little Rock, AR MHC dealer and I've never been treated like such a nobody in my life!!!!! My trucks been in MHC locations the last days, KW shops the last days and a total of times including this the last weeks FOR THE SAME PROBLEM! I have a fuel rail pressure problem; the sensor is out and it's a expensive part so Paccar isn't fixing it rightThere just half arsing the job and trying to cut corners on this and it's killing me! To make matters worse ALL MHC dealers have a list of preferred customers who get priority over a low life owner/operator like me so I have now watched the service techs pull other trucks that arrived after I did into the shop and get right on fixing them"Conway, Navajo, Stevens & TransAm" Between the crapy support from Paccar on my 14' MX that's less than a year old and MHC think its OK just let a owner operator sit I'm thinking this new Kenworth was a very, VERY big mistake! Be sure; I'm going to let every owner operator and small fleet owner know how you treat us little guys, starting here!!

Sitting here at your Little Rock, AR MHC dealer and I've never been treated like such a nobody in my life!!!!!
My trucks been in 3 MHC locations the last 13 days, 4 KW shops the last 34 days and a total of 5 times including this the last 8 weeks FOR THE SAME PROBLEM! I have a fuel rail pressure problem; the sensor is out and it's a expensive part so Paccar isn't fixing it right. There just half arsing the job and trying to cut corners on this and it's killing me!
To make matters worse ALL MHC dealers have a list of preferred customers who get priority over a low life owner/operator like me so I have now watched the service techs pull 4 other trucks that arrived after I did into the shop and get right on fixing them.. "Conway, Navajo, Stevens & TransAm"
Between the crapy support from Paccar on my 14' MX that's less than a year old and MHC think its OK just let a owner operator sit I'm thinking this new Kenworth was a very, VERY big mistake!
Be sure; I'm going to let every owner operator and small fleet owner know how you treat us little guys, starting here!!

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