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MHMP Group, LLC

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Reviews MHMP Group, LLC

MHMP Group, LLC Reviews (2)

I lived in a condo downtown Calgary for over 6 years, and when I moved out Residential Leasing raked me over the coals.
They charged me for professional cleaning of my unit for [redacted] and 1.5 hours TO REPLACE 1 LIGHTBULB [redacted] wthen [redacted] to repainted the unit!! A total of [redacted] These guys are the biggest crooks I've ever rented from. They never heard of general wear and tear. They had specialty bulbs under the counter and I shopped at all the general hardware stores and no one carried that style. And when I moved out, all the holes from pictures were patched up and sanded ready for paint. So If you rent from this company. Get ready to deal with all new rules that they make up after you move out. Thanks Jean!

Residential Leasing was hired May 2015 to rent out and manage our condo. They signed tenants to a one year lease for our condo for July 2015. The company failed to do it's job related to property inspections during the lease. Per the contact they where to conduct bi-annual inspections. In failing to conduct these property inspections the following three items have happened:

1) Poor painting, from what appears to be extensive repairs in our bathroom leaving it uneven and mis-coloured
2) Persistent cat urine odour in laundry room
3) Damage to window screens

Per point #1 - The company identified that the renters did some extensive painting repairs in the bathroom, but since they did not do any inspections during the lease they have no idea why the bathroom required so much painting/repairing.

Per point #2 and #3 - We specified in the contract that we did not want pets in the unit. When we raised the issue of cat urine odour in our laundry room it was dismissed by the property manager as a "chemical" odour from cleaning products. The specific area of the odour was eventually identified in the grout of the tile and it is definitely cat urine. The odour is persistent despite extensive cleaning efforts. We later discovered that all of our window screens have been damaged with small tears throughout - consistent with claw marks. This was missed on final inspection. Our neighbour subsequently confirmed that the renters had two cats in the unit throughout the lease.
Renters denied doing any painting or having pets when I asked them. Without in-term property inspection reports we were unable to hold them to account.
Both the company and the renters confirmed that the bi-annual inspections were not done.

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