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MHS Customer Services Inc

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Review: Two floods occurred in the bathroom of my property during the period MHS was remodeling the tub & shower room of my property. The downstairs neighbor got flooded.

It took MHS 2 months to complete the 2-week bathroom remodeling project. The MHS project manager said the project will take 2 weeks to complete before signing the contract.

The MHS invoice contains materials not applied to the project and materials with quoted quantities much more than what is needed for the project.Desired Settlement: MHS shall provide a written incident report for the two floods, with answers to the following questons

1. When did the two floods happen?

2. Which area of the bathroom in my property was MHS working on when the two floods happened?

3. Why did the two floods happen?

4. What are the consequences of the two floods to the neighbors?

5. What did MHS do in remedy for the two floods?

MHS shall make approriate compensation to my loss of rental income due to the excessive delay in the project completion.

MHS shall correct the errors in the invoice.

Business

Response:

[redacted],

I have emailed client and we are trying to set up a time to meet at the property to resolve the customers concerns. Mr. Wu can't meet during the week so we are trying to set up a time on the weekend that works.

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Description: Contractors - General, Construction & Remodeling Services

Address: 7586 Trade St #C, San Diego, California, United States, 92121

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