Dear [redacted] You continue to insist with repeated complaints regarding the vehicle you purchased from usI would like to point out that I am always willing to help you and have never been unreasonableYes , you have sent in receipts, but only once, and the amount of them is not even $like you said, these receipts don't exactly tell me what I need to knowIn addition, let me remind you that the car is a used vehicle and under this condition eventually you need to replace parts in order to keep the vehicle in good running status as well as regular maintenanceI understand your situation and am willing to help with some parts on the repairs of the vehicle, but not allMany times I have said we need more proof of those repairs from the shop, cause I need them to have this information on file, however You will receive your reimbursement as I promise, but you need to show up to our location ,so We can give you the check in person,As for our clientele, we are not targeting certain races for any type of benefitOur clients range from [redacted] to [redacted] , to [redacted] , and so onAll them understand that the vehicle is " AS IS", and they are quite content with their purchasesI will attach the receipts that you sent me so you can see what the issue isWe hope to properly settle this issue with you personallyOnce Again, allow me to be restate, we are willing to work with you but you must come to the office to finalize this complaint Regards, Mi Patria Auto Sales [redacted] [redacted] [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint Business knew problem, had replaced sensor before the sale, I was told days after the sale, when transmission was not shifting and check engine light came onTheir first response was to recommend me to a repair shop, then they said they would take the car to be checked, manager called me to tell me they found the problem, and I would have to pay $ for parts & labor I went to mi patria to ask about the car week later and they had no news, they called me the following week saying the car was ready & there was no need to replace parts, that car was running fine and I could come to pick it up,after driving to one block away from mi patria, I had to come back to them because transmission wouldn't shift out of first gear & then the check engine light came on Took the car to [redacted] around the corner from mi patria to get a free scanner diagnosis, got print outs, which I showed them All this within an hour form picking up the car They told me the car was sold as is and I could take it to any mechanic I wanted, they recommended me to one, they told me they were not responsible for the car, I would have to pay for repairs That seems very clear to me that they don't want to be responsible, as their attitude & business ethics, they've been playing me, and that's why I don't believe in their word, and I think no one should Regards, [redacted]
The customer did in fact purchase the vehicle indicated at a cash priceThis vehicle was sold AS IS with no warrantyHowever, we did provide the service of having our mechanic to take a look at the problemUnfortunately the problem did not occur so that our mechanic can provide a diagnosisIt was held for approximately weeks because it was taken to more than one mechanic, yet no problems occurred We are open to work with the customerWe ask that if he could get a legit diagnosis and or perhaps even have the repair done, we can come down to some sort of agreementWe do not wish the simply abandon the customerWe only ask that he come to the office and speak to out Manager directly and I am sure we can find a solution to his problem
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [redacted] , Yes I will continue to complain, because it is not professional or patriotic to allow the type of business that you are advertising, get away with this type of behaviorI live in America I have that Right, Thanks to so many men and women, who fight to protect our freedom Yes you are right maybe the receipts don't add up to $because I didn't send all of them to youHowever I consider it to be irrelevant since you have made no attempt to send the check you supposedly wanted me to go pick up at your office, We both know that isn't true because you could have mailed it or sent it with the driver you sent to my houseThe vehicle broke down within two hours of purchasing it and it still isn't working properlyI understand I bought it "as is" but according to [redacted] and your mechanics they all assured me that the vehicle was in great condition, meanwhile the mechanic kept spraying something on the motor As far as you understanding my situation I would say that is overstatedYou keep insisting that I come to your office, I have stated that I do not feel safe going there, considering the circumstancesKeep your broken promises and just know that a complaint has been filed with the [redacted] concerning my title Regards, [redacted] You continue to insist with repeated complaints regarding the vehicle you purchased from usI would like to point out that I am always willing to help you and have never been unreasonableYes , you have sent in receipts, but only once, and the amount of them is not even $like you said, these receipts don't exactly tell me what I need to knowIn addition, let me remind you that the car is a used vehicle and under this condition eventually you need to replace parts in order to keep the vehicle in good running status as well as regular maintenanceI understand your situation and am willing to help with some parts on the repairs of the vehicle, but not allMany times I have said we need more proof of those repairs from the shop, cause I need them to have this information on file, however You will receive your reimbursement as I promise, but you need to show up to our location ,so We can give you the check in person,As for our clientele, we are not targeting certain races for any type of benefitOur clients range from [redacted] to [redacted] , to [redacted] , and so onAll them understand that the vehicle is " AS IS", and they are quite content with their purchasesI will attach the receipts that you sent me so you can see what the issue isWe hope to properly settle this issue with you personallyOnce Again, allow me to be restate, we are willing to work with you but you must come to the office to finalize this complaint
Dear [redacted] You continue to insist with repeated complaints regarding the vehicle you purchased from usI would like to point out that I am always willing to help you and have never been unreasonableYes , you have sent in receipts, but only once, and the amount of them is not even $like you said, these receipts don't exactly tell me what I need to knowIn addition, let me remind you that the car is a used vehicle and under this condition eventually you need to replace parts in order to keep the vehicle in good running status as well as regular maintenanceI understand your situation and am willing to help with some parts on the repairs of the vehicle, but not allMany times I have said we need more proof of those repairs from the shop, cause I need them to have this information on file, however You will receive your reimbursement as I promise, but you need to show up to our location ,so We can give you the check in person,As for our clientele, we are not targeting certain races for any type of benefitOur clients range from [redacted] to [redacted] , to [redacted] , and so onAll them understand that the vehicle is " AS IS", and they are quite content with their purchasesI will attach the receipts that you sent me so you can see what the issue isWe hope to properly settle this issue with you personallyOnce Again, allow me to be restate, we are willing to work with you but you must come to the office to finalize this complaint Regards, Mi Patria Auto Sales [redacted] [redacted] [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint Business knew problem, had replaced sensor before the sale, I was told days after the sale, when transmission was not shifting and check engine light came onTheir first response was to recommend me to a repair shop, then they said they would take the car to be checked, manager called me to tell me they found the problem, and I would have to pay $ for parts & labor I went to mi patria to ask about the car week later and they had no news, they called me the following week saying the car was ready & there was no need to replace parts, that car was running fine and I could come to pick it up,after driving to one block away from mi patria, I had to come back to them because transmission wouldn't shift out of first gear & then the check engine light came on Took the car to [redacted] around the corner from mi patria to get a free scanner diagnosis, got print outs, which I showed them All this within an hour form picking up the car They told me the car was sold as is and I could take it to any mechanic I wanted, they recommended me to one, they told me they were not responsible for the car, I would have to pay for repairs That seems very clear to me that they don't want to be responsible, as their attitude & business ethics, they've been playing me, and that's why I don't believe in their word, and I think no one should Regards, [redacted]
The customer did in fact purchase the vehicle indicated at a cash priceThis vehicle was sold AS IS with no warrantyHowever, we did provide the service of having our mechanic to take a look at the problemUnfortunately the problem did not occur so that our mechanic can provide a diagnosisIt was held for approximately weeks because it was taken to more than one mechanic, yet no problems occurred We are open to work with the customerWe ask that if he could get a legit diagnosis and or perhaps even have the repair done, we can come down to some sort of agreementWe do not wish the simply abandon the customerWe only ask that he come to the office and speak to out Manager directly and I am sure we can find a solution to his problem
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [redacted] , Yes I will continue to complain, because it is not professional or patriotic to allow the type of business that you are advertising, get away with this type of behaviorI live in America I have that Right, Thanks to so many men and women, who fight to protect our freedom Yes you are right maybe the receipts don't add up to $because I didn't send all of them to youHowever I consider it to be irrelevant since you have made no attempt to send the check you supposedly wanted me to go pick up at your office, We both know that isn't true because you could have mailed it or sent it with the driver you sent to my houseThe vehicle broke down within two hours of purchasing it and it still isn't working properlyI understand I bought it "as is" but according to [redacted] and your mechanics they all assured me that the vehicle was in great condition, meanwhile the mechanic kept spraying something on the motor As far as you understanding my situation I would say that is overstatedYou keep insisting that I come to your office, I have stated that I do not feel safe going there, considering the circumstancesKeep your broken promises and just know that a complaint has been filed with the [redacted] concerning my title Regards, [redacted] You continue to insist with repeated complaints regarding the vehicle you purchased from usI would like to point out that I am always willing to help you and have never been unreasonableYes , you have sent in receipts, but only once, and the amount of them is not even $like you said, these receipts don't exactly tell me what I need to knowIn addition, let me remind you that the car is a used vehicle and under this condition eventually you need to replace parts in order to keep the vehicle in good running status as well as regular maintenanceI understand your situation and am willing to help with some parts on the repairs of the vehicle, but not allMany times I have said we need more proof of those repairs from the shop, cause I need them to have this information on file, however You will receive your reimbursement as I promise, but you need to show up to our location ,so We can give you the check in person,As for our clientele, we are not targeting certain races for any type of benefitOur clients range from [redacted] to [redacted] , to [redacted] , and so onAll them understand that the vehicle is " AS IS", and they are quite content with their purchasesI will attach the receipts that you sent me so you can see what the issue isWe hope to properly settle this issue with you personallyOnce Again, allow me to be restate, we are willing to work with you but you must come to the office to finalize this complaint