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Miccosukee Arms Apartments

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Miccosukee Arms Apartments Reviews (2)

As of the date of this complaint the HVAC unit had already been repaired. Any down HVAC unit is repaired or replaced as quickly as possible. The tenant was requesting maintenance by leaving messages on a phone line not intended for maintenance requests. To enter the tenants apartment we must...

have written permission as detailed in the lease. The proper procedure was explained to the tenant so any future requests can be expedited. We have no record of the HVAC breaking in the previous 12 months. There was a record of one HVAC repair completed in November of 2015, this is not consistent with the complaint. We do not falsely advertise nor is the complaints definition of false advertising accurate. As previously stated the HVAC has been repaired as requested in the desired settlement but we are unable to meet the tenants request of a rent reduction.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that though I am not satisfied, I feel as if nothing can be done at this point  I would like to thank the bureau for their time and how seriously they handled the situation. 
Regards,
[redacted]

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