The following is our response to a complaint you received about our business on 4/19/15. Due to the severe weather conditions we face here in Western New York, concrete cannot be guaranteed against cracking. Our extreme freeze and thaw cycles throughout the winter make in impossible to warrant...
against possible movement of the ground. When installing this patio, we used the highest quality materials and workmanship. We installed it with a tamped stone base, wire mesh and fiber mesh. 4" of concrete, (4,000 psi driveway mix) was used, control joints and a sealer. This is the highest quality job for a patio.I looked at this patio at the request of the homeowner and after review; I told him that there wasn't anything further that could be done. The cracks described are "hair line" cracks. A patch on to attempt to fill the cracks will only make them stand out. The wire mesh and fiber mesh installed will hopefully keep the "hair line" cracks from opening further. It is unfortunate that this has occurred to Mr. [redacted] but we have no control over the harsh weather conditions in this area. Sincerely, [redacted] President
The following is our response to a complaint you received about our business on 4/19/15. Due to the severe weather conditions we face here in Western New York, concrete cannot be guaranteed against cracking. Our extreme freeze and thaw cycles throughout the winter make in impossible to warrant...
against possible movement of the ground. When installing this patio, we used the highest quality materials and workmanship. We installed it with a tamped stone base, wire mesh and fiber mesh. 4" of concrete, (4,000 psi driveway mix) was used, control joints and a sealer. This is the highest quality job for a patio.I looked at this patio at the request of the homeowner and after review; I told him that there wasn't anything further that could be done. The cracks described are "hair line" cracks. A patch on to attempt to fill the cracks will only make them stand out. The wire mesh and fiber mesh installed will hopefully keep the "hair line" cracks from opening further. It is unfortunate that this has occurred to Mr. [redacted] but we have no control over the harsh weather conditions in this area. Sincerely, [redacted] President