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Michael Chapas

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Reviews Painting Contractors, Artists, Mural Michael Chapas

Michael Chapas Reviews (1)

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I am unsatisfied with this resolution for a few reasons. They are leaving vital information out. There where two phone calls between  me and the distributor, the first one resulted in no resolution. I called back a second time a little while later hoping to resolve the problem and in doing  so the  representative stated "we will be refunding the purchase," I was then asked for the order number, and while taking a moment to look it back up, the representative decided to break their promise, and say we are just going to let you "Deal With" paypal claims.Paypal claims was not the best resolution, the original promise of a refund was the best option.The response from the distributor also lacks sincerity, but instead appears to be a bit insulting. I will not accept such a response.
Regards,
[redacted]

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