Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I have the following minor contentions regarding the facts:My husband did not receive any emails from Michael Landy's office regarding the missed appointmentThe missed appointment was one which Michael Landy's office scheduled sua sponte because my husband showed up for a prior appointment, which the office had cancelled without notifying himAt that time, they scheduled him for the appointment in question, which he missedThank you for the photograph of the sign, however, it does not establish that the sign was posted prior to and during our visit at the officeIt would be helpful to add the missed appointment term to the contracts that dental clients signThe contract that my husband and I signed, did not include a missed-appointment-fee term (as shown in the copy provided by Michael Landy's office)Although the interest rate terms are expressed for general account balances, it does not mention missed appointment feesThank you to Michael Landy's for agreeing to remove the missed appointment feeIt is greatly appreciated, not as a courtesy, but because it is fair and reasonable Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I have the following minor contentions regarding the facts:My husband did not receive any emails from Michael Landy's office regarding the missed appointmentThe missed appointment was one which Michael Landy's office scheduled sua sponte because my husband showed up for a prior appointment, which the office had cancelled without notifying himAt that time, they scheduled him for the appointment in question, which he missedThank you for the photograph of the sign, however, it does not establish that the sign was posted prior to and during our visit at the officeIt would be helpful to add the missed appointment term to the contracts that dental clients signThe contract that my husband and I signed, did not include a missed-appointment-fee term (as shown in the copy provided by Michael Landy's office)Although the interest rate terms are expressed for general account balances, it does not mention missed appointment feesThank you to Michael Landy's for agreeing to remove the missed appointment feeIt is greatly appreciated, not as a courtesy, but because it is fair and reasonable Regards, [redacted] ***