Michael Kors Outlet

Review: On May 25, 2013 I purchased a purse at the Michael Kors Outlet. I was in the store at least 40 minutes and talked with a sales representative several times regarding not being able to make up my mind on a ($160)purse for my daughter. The sales rep offered all kinds of advice on which was a good choice but NEVER told me they don't except returns. At the checkout counter I was asked who helped me and if I found everything satisfactory but never was I informed at the register that all purchases were not returnable. I made the purchase and a couple of hours later after deciding the purse was not right for my daughter, I went back to the store only then to be told that their policy is not to refund any purchases. I told the manager no one had told me that and I had know I would not have made the purchase at all. The manager said I know I deal with this probably 10 times a day! Then she flipped a little sign around on the desk stating their policy. I asked to speak with someone higher up and she said it wouldn't do any good. I finally accepted a store credit but I wanted my money back it had only been a couple hours, not even 1 day. Doesn't Virginia have a law that purchases/contracts can be rescinded within 3 days?Desired Settlement: The store should let people know their policy before their hundred dollar purchases and not rely on a small sign that was not even visible at the counter.

Review: I purchased a purse from Michaelkorkors-outlet.com as a Christmas present for my mother.

This website claims its purses are authentic Michael Kor designs and I spent over a hundred dollars. When the purse arrived in the mail it was clear that it was not worthy of the money. The quality of the purse is lacking: the zipper ripped on the first zip, the handles are loose ; and the material is thin. I did not want to purchase a knock-off, I wanted a real designer purse. I demand a full refund and a more truthful representation on this website.

This purchase ruined my Chirstmas gift to my mother and has become very embarssing for me. My mother thinks I would purchase her a knock off now. This has been very stressful for me.Desired Settlement: I would like an authentic designer Micheal Kor black mid size purse similar to the one I thought I was purchasing.