Michael Von Behren Builder Reviews (%countItem)
Michael Von Behren Builder Rating
Address: 3537 S Douglas Ave, Springfield, Illinois, United States, 62704-5821
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I had hired someone who worked for this company to repair damage to my house from a tornado that damaged my house. This individual have me an estimate and they started work on the house. After about a month I tried to contact the individual and cod not get an answer from him on the phone. Then the owner contacted me to tell me that the individual quit. I was given a estimate for matireals that did not include wood to fix damages to frame of roof. They took it upon themselves to buy and repair my roof with this wood. I never agreed to it and it was not in the estimate. The owner took his guys off the job because I has some trubles getting insurance to pay. I recived the check 2 days later. The owner asked for all of my insurance check to cover what was already done and I obliged so his workers could be paid. This company did not come back over 2 months and I had called and called to get them back to finish repairs. They said they would be back in a week at this point and still did not see them for over a month. Over this time period the owner tried and tried to get me to pay $16000 for the wood used in construction that was not authorized by me. I informed the owner of this company that the lenght of time they had taken to get back to me was a breach of the contract and I would finish the repairs myself. The owner continues to try to get me to pay for the wood and when I started in to finish the repairs saw the subpar job they did on the house. The way that they tried to repair the damage was amature at best. Now the company has turned me into collections for the $16000 that I should not be paying. The price of materials were outrageously priced and the service was horrible.
Revdex.com Dispute Resolution Department8100 N University St.Peoria, IL 61615
August 29, 2019
ID ***
To Whom It May Concern:
I am writing in response to the letter received August 26, 2019, regarding a recent complaint made by our customer.
On January 6, 2019, Mr. *** signed a contract for tornado damage to roof and siding, as well as window and drywall replacement and repairs. The signed contract is in the amount of $29,770.80. On February 19, 2019, Mr. submitted a payment in the amount of $13,837.30.
Per the signed contract and specification sheets, the roof was repaired by subcontractor, ***, Inc. and invoiced to *** on January 9, 2019. Labor and materials were provided to remove existing shingles and install new. Rotted areas of roof sheathing were found and *** Builder, Inc. replaced these at no extra charge.
All existing siding was removed from the home. A large area of wall sheathing that needed to be replaced was discovered on the attached garage. This sheathing was also replaced at no extra charge, due to the insurance company denying that coverage. All siding materials were purchased and on project site.
Approximately 85% of the siding was installed, at which time I discussed with Mr. And Mrs. remaining items to be repaired, as well as the invoice for work completed to date. I explained that payment must be received before we could complete the work. At that time I was notified that the insurance company was not going to cover the full amount of the contract.
Project scope of work also included replacing a few windows and drywall repair on the back porch which has not been completed at that time. It was decided not to complete that work to help offset the deficit owed to complete the contract. An agreement was reached with Mr. and Mrs. that work would be completed after an upstairs window was received and installed which would allow completion of siding work. After the meeting with Mr. and Mrs. we came to an agreement that we would be back to complete the work after an upstairs window had come in so we could complete the siding work. All siding materials were purchased on site at that time.
I tried to contact the *** to schedule a time to install the window. A return call was finally received from Mr. on May 24, 2019 at 8:26 AM. A voicemail stated that he was going to finish the work himself and that he no longer needed our services. Several attempts were made and messages left for Mr. to return my call with no success. Collection of the remaining material was attempted; however, they were not located in the area they had been previously stored.
No further communication has been received from ***, nor has our company received any additional payments. Payment of $13,837.30 was received for this project, upon which the cost incurred are over $20,000.00.
If you need anything further, please feel free to contact me.
Sincerely,
***Owner
I am rejecting this response because:The materials that are referenced were materials already paid for in what he says is the $13000 already paid. When I was given the original bid all the repairs that were mentioned and including the back porch being walled in were in the bid and were to come in under the insured amount. the conversation about not doing those repairs were an attempt to get coup his hosts for them putting the materials not authorized on the roof. I have talked with others about this company and how they have caused and took advantage of those that were victims of this storm and now they feel they are victims once again by this company. Class action who knows we shall see.
Thanks
Revdex.com Dispute Resolution Department8100 N University St.Peoria, IL. 61615
September 11, 2019
ID ***
To Whom It May Concern:
I am writing in response to the letter received September 6, 2019, regarding a recent complaint made by our customer.
*** Builder, Inc. provided and paid for all materials that was used and ordered specifically for the *** job. The first invoice, #3957, was provided to Mr. and clearly shows the "Contract Amount" of $29,770.80 and the "Amount Requested -- 60% Complete" or "Draw" of $17,862.48 for both material and labor to date as of February 19, 2019. As stated previously, the amount received for Invoice #3957 was $13,837.30. The total amount of cost incurred to date is $20,654.43, with a project completion of 80%.
Per the signed contract and specification sheets, all labor and material were included in the contract amount of $29,770.80.
*** Builder, Inc. was established in 1982 and takes pride in the quality and workmanship that we perform. Understanding our customers' needs and final outcomes of their project is always of our utmost concern and priority.
If you need anything further, please feel free to contact me.
Sincerely,
***Owner